2020 HONDA CR-V Complaints

View complaints related to 2020 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2020 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 HONDA CR-V
    - citrus heights , NM

    VEHICLE HEADLIGHTS -LOW BEAM OR HIGH BEAM ARE INADIQUATE AND DANGERIOUS. AN AUTOMOTIVE TECH CONFIRMED THE OEM HEADLIGHTS FAIL SAFE DRIVING AT NIGHT EVEN ON LIGHTED CITY STREETS. THE PLASTIC HEADLIGHT ASSMS DO NOT ALLOW LIGHT TO SAFELY SHOW THRU. EVEN AFTER NEW LED BULBS INSTALLED THE ASSEMBLYS DEFUSE LIGHTING. MY WIFE AND I NO LONGER CAN SAFELY DRIVE AT NIGHT WITH THIS VEHICLE. THIS SAFETY PROBLEM HAS BEEN REPORTED TO THE SELLING DEALER, TO NO AVAIL! MY SON HAS DRIVEN THIS VEHICLE AT NIGHT - AND WAS ALSO TERRIFIED. THE TECHNICIAN WHO INSTALLED "LED HEAD LIGHT BULBS" CONFIRMED THAT OUR 2020 HONDA CRV OUTER "REFLECTOR ASSEMBLYS ARE AT FAULT ! AND THIS IS A DANGEROUS VEHICLE TO DRIVE AT NIGHT.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Abington, MA

    My moonroof glass randomly shattered while driving on the highway. There was no sign of rocks or other debris that might have been the cause.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Boca Raton, FL

    The contact owns a 2020 Honda CR-V. The contact stated his wife noticed an unknown warning light was illuminated on the instrument panel. The vehicle's oil was changed by a mechanic. On another occasion, the vehicle would not start. The vehicle was taken to the dealer for diagnosis and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted and they stated that they would contact him back. The failure mileage was 14,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V HYBRID
    - SUN VALLEY, CA

    For the 2nd time in a span of ~6 months, the 2020 Honda CR-V randomly slowed down/tried to come to an abrupt halt in the middle of the freeway. Terrifying experience both times as it could have easily resulted in being in a fatal collision. I took this to the dealership immediately after the first time it happened but they deemed it as a "phantom issue". This happened again TODAY and I don't know what to do. I did find that I am not alone with this problem via this article. https://www.cnn.com/2022/02/24/business/honda-cr-v-accord-braking-investigation/index.html There were no warning lamps or messages on the display. Battery meter seemed to be on the lower end but was not empty. Things seemed to be normal.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Atwater, CA

    I was in an accident this morning on the freeway where they are doing road construction. The lanes are VERY narrow due to cement wall placed for construction. The vehicle in front of me slammed on their brakes suddenly so when i did the Automatic brakes kicked in on my car surpassing the level of my own braking and took over. The car came to a compelete stop. IT was terrifying because i didnt have control to keep moving to try and get out of the way from the semi driving behind me. I moved over as much as i could even with a cement wall so close. I ended up getting rear ended by the Semi. This automatic braking system is DANGEROUS. With the car taking over my brakes lost me time to try and get out of the way even more which ccould have possibly prevented the accident from happening.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Frisco, TX

    The passenger side airbag sensor is not working properly. There is a light that goes on and says "passenger airbag off" when a passenger under 65lbs is in the seat. The passenger side airbag in this car is being deactivated when there are passengers that weight 95-150lbs sitting in the seat. The passengers are always buckled and the car is driving forward between 10-65 mph. I filed a complaint with Honda and have brought it to 2 different dealerships. One dealership replaced the sensors but the issue continues to occur. I was told by Simon from Honda Corporation that I needed to bring it in when the problem was occurring, so I did. That dealership weighed several people on a scale and in the passenger seat with a computer hooked up to the car. The weight the seat was sensing was off by about 40lbs. The sensors was "recalibrated". After they were "recalibrated" the weight was still off by 20-30lbs when we weighed a person by scale and then compared it to the weight that the seat was sensing. I was told that there was nothing else they can do, that it was a 2 sensor system and that is the "best they can do". The dealership reported back to Honda that the system was "working without issues" despite it still being significantly off after calibration. I requested a regional engineer to examine my car and was denied by Simon. I requested to speak with a supervisor and was denied by Simon. I have multiple videos showing this malfunction and the discrepancies in weight. I offered to send them to Honda and Simon refused to accept them. The sensors clearly aren't weighing the passengers properly and disabling the passenger airbag inappropriately. This is a SERIOUS SAFETY ISSUE! I am certain there are other CRV's with the same issue because the dealership hooked another CRV up to a computer and compared sensed weights vs actual weights right in front of me and that CRV seat sensor was off by 10-15lbs. I am concerned!! My car has had NO accidents/front damage.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V HYBRID
    - Conway, AR

    The contact owns a 2020 Honda CR-V. The contact stated while driving at speeds up to 50 MPH, the Forward Collision-Avoidance alert was heard however, there was no vehicle nearby. Additionally, while driving and exceeding 70 MPH, the Forward Collision Avoidance: Adaptive Cruise Control independently activated, and the vehicle decelerated. The dealer was contacted and notified of the failure. The dealer suggested cleaning the forward-facing camera system. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,359.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V
    - Erie, PA

    When I was driving my vehicle on 7-21-22 at approximately 4:20pm my emergency breaking system was flashing and breaking on it's own. There was nothing in front of my vehicle at the time. Later at approximately 4:25pm a woman hit my passenger side after running a red light. My passenger side airbag did not deploy. However, about 5-10 seconds after impact my steering wheel airbag deployed and hit me in the left side of my face. The delayed reaction has caused lacerations on my face, burns on my hand, bruising and loss of part of my tooth. I am also suffering from head issues and pain in my chest from this delayed airbag deployment. Vehicle had to be towed away to a garage and is not drivable.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Concord, CA

    The contact owns a 2020 Honda CR-V. The contact stated while her husband was driving 5 mph, the brakes were depressed by mitigation braking system. The contact stated no warning light was illuminated. The driver was depressing the accelerator pedal but failed to accelerate causing the vehicle behind him to rear end their vehicle. The contact stated no one was injured nor sought medical attention. A police report was not filed. The contact towed the vehicle to the local dealer but they were unable to duplicate the failure. The vehicle was not repaired and the driver deactivated the forward collision on the vehicle. The vehicle was towed to a collision shop and had the rear bumper replaced. The manufacturer has been informed of the failure. The failure mileage was 6,028.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 HONDA CR-V
    - Gardena , CA

    I just leased my crv 2020 on May of 2019 and after a week or 2 I had my car battery die on me. Jump started it and took it to Honda and they said they will change the battery. After 2 weeks it happened again and they changed it again. Around March of this year 2022 it happened again and they changed it again. And today it won’t start again. Since it’s 4th of July weekend I have to take it to them Tuesday.

    Source: NHTSA WEB SITE