2020 HONDA CR-V Complaints

On 5 separate occasions the CRV has automatically braked HARD while driving down the highway. On none of the occasions has another vehicle or obstacle warranted this automatic braking. We were about rear-ended while on the interstate driving 70 when the car automatically braked. I am including the latest automatic braking incident in this report.

At 41,000 miles, my 2020 Honda CR-V door lock actuator on the driver’s side rear door quit working. When I would come to a stop at a stop sign/light, it would attempt to engage and make clicking sounds. I attempted to manually lock the door and use the key fob with no luck. The door lock absolutely would not lock. I have small children in the backseat so this had to be fixed ASAP. The dealer confirmed and I had to cover all costs.

The contact owns a 2020 Honda CR-V. The contact stated while driving 35 MPH, the vehicle unexpectedly came to a complete stop. There was no warning light illuminated. The contact was able to drive the vehicle home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 26,000.

While driving the vehicle on an interstate, the dashboard and infotainment system screens both went completely dark. Pulled the vehicle off the highway; shutting it off and restarting it did not resolve the issue. After using the steering wheel controls and screen brightness rotary control on the dashboard the displays eventually came back on. So far this is a one-time occurrence; however, a friend with the same year and model (2020 CR-V Ex) just experienced a similar problem. In his case the dashboard display continued to work but the infotainment system went dark. I took the vehicle in to a local Honda dealer. They were unable to find any issues with the vehicle displays and said there are no active recalls. Note that a similar problem resulted in a recall for 2017-2019 Honda CR-Vs. Apparently the 2020s have the same or similar issue which to date Honda has not addressed.

235/55/p19 tire blew ou,t and split on edge of tread at 65 miles an hour about all way around between tire tread and sidewall

The contact owns a 2020 Honda CR-V. The contact stated while driving approximately 30 MPH with the cruise control engaged, the vehicle began to brake suddenly. The contact deactivated the cruise control and the vehicle began to function normally. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.

My car has been braking on its own the last 5 months. Today it braked for no reason. There was no car in front of us or to either side of us. There was nothing in front of us either. It braked super hard and there was someone behind us who luckily slammed on their brakes and didn’t hit us. It gave me and my kids whiplash. Other times it will brake on its own if there’s a shadow from a bridge or something. Again when it does that there are no cars in front or next to us or even remotely close to us. This is beginning to be a frequent thing happening once or more a week. It’s super dangerous and I don’t feel safe with it braking for no reason.

The contact's mother owned a 2020 Honda CR-V. The contact stated that while her mother was driving at under 10 MPH, the accelerator pedal was stuck and the brake pedal failed to stop the vehicle while depressed. The vehicle went over an embankment and crashed into a house, then came to a complete stop after crashing into several trees. The air bags were deployed upon impact. There were no injuries to the residents inside of the house. The contact's mother suffered soreness in her right leg, but no medical attention was received. No police report was filed. The vehicle was towed to a body shop and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

In September of 2020 I purchased a brand new 2020 Honda CR-V Touring with 235/55R19 CrossContact LX Sport M+S tires. On April 3, 2022 I was on a trip away (several hundred miles) from home when my 17 year old daughter (who drives the CR-V) contacted me about one tire that was low on air. She sent me a photo. I informed her to put air in the tire to see if it continued to leak and I would fix it when I got home. Taking initiative, she asked me if she could fix it while I was away. I gave her inspection instructions. She carefully inspected the tire and found no outside defects such as screw/nail/puncture foreign material. Since the leak was very slow, she filled the tire with air and safely drove the car to Firestone Tire at 395 Eisenhower Dr, Hanover, PA 17331. Once she got there the tire technician attempted to find the leak. He was unable to find any outside defect or leak and continued by removing the tire from the rim. I then got a phone call from my daughter who had the technician on speakerphone. He described the issue to me as a tire manufacturing defect that he has never seen before. My daughter then texted me photos of the issue. The defect is easily seen on the inside molded lines in the sidewall. It is where the bead rolls into the sidewall. In the molded lines there are areas where the lines are interrupted/missing and with what appears to be several small holes in the rubber. Firestone could not advise how to proceed. The tire was remounted. The technician put a little extra tire sealant on the bead. She then drove the vehicle home. I have since also read the these tires, of other sizes, have had a vulcanizing problem. My tire clearly has this issue and Continental needs to update their recall list to include these as well.

I was attempting to park in front of a medical professional building with my foot on the brake slowly rolling between the parking lines when the car experienced sudden unintended acceleration. Although I realized the car was accelerating and lurching forward, the brake was not stopping the vehicle. The car jumped the parking curb and crashed into the building causing damage to both the exterior and interior wall of the doctor's waiting room. While neither myself, my passenger, nor any patients in the waiting room were injured, someone could have been. The air bags did not deploy, and the Collision Mitigation system did not engage preventing the collision. Damage to the vehicle consisted of mostly front bumper and grill damage. When I called the local Honda dealership service department asking if I should have them evaluate the car before having body work completed, I was told that the dealership does not accept damaged cars until the body work has been completed. Consequently, I had the car towed to a body shop even though it was technically drivable. I did not feel safe driving the vehicle fearing it would suddenly accelerate again. I reported the incident to the Honda corporate office and a case was opened. I was again told that damage to the car had to be repaired by the body shop before the car would be evaluated by Honda. When the body shop completed the repairs, I had the car towed to the local Honda dealership for evaluation. I specifically requested that the Event Data Recorder be evaluated, but I received conflicting answers when I asked if it had been accessed during the inspection. I was told that the Honda District Representative reviewed the data from the inspection and invoice states, "no defects in materials or factory workmanship were found (NAME of tech) inspected and found no issues, relayed information to Honda and they advised the vehicle is ok to drive at this time". The vehicle was released back to me, but I refuse to drive it.