2020 HONDA CR-V Complaints

My 2020 honda cr-v will randomly auto brake on the hwy when approaching a shadow at a hwy overpass. It doesn't happen every time so not predictable. It is terrifying when it does happen as I am driving at hwy speeds and then my car randomly slams on the brakes. This is not ok! I have experienced this about 5 times in the last 6 months.

When I bought the car it had collision mitigation technology. Now it does not. I took it to Airport Honda in Alcoa TN yesterday for this problem along with regular service. They said they contacted Honda, who had no answer on why this system failed to work. I paid for a safety system that worked. Now it doesn't any Honda has not idea why and offers no solution or recourse. I consider this a safety issue that I hope you will take some involvement in. Thank you very much. [XXX] [XXX] [XXX] [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

This was my first explanation of my cars defect when submitting a claim to Honda through the NCDS. Good morning, I have had trouble with Apple Car Play since I purchased my new vehicle. I called the dealership in November and asked how to fix it. They suggested to try an apple USB/IPhone charger so I tried varies different USB cords and got them to work for awhile. In Jan. 2021 my Apple Car Play just stopped working all together. I would plug in my phone and the car would tell me that this function is not available. Then when I did occasionally get it to work, about 5 minutes into my drive. My touch screen monitor would turn completely black and I wouldn’t be able to use any other functions, even after turning my car off and back on, the screen would remain black until the next time I drove it. It works for a short period of time after doing a factory reset but only for about 12 hours, then it either turns black or the message “this function is unavailable” pops up and my device isn’t detected. I can’t even use the iPod function just to play music, it’s like it doesn’t recognize my phone, yet it will charge my phone. It just won’t recognize anything else. I have brought it into the dealer 6 times regarding this issue before the last two attempts to fix it, I even called apple support as recommended by the dealership. They were aware of the issue and told me to wait until the next update for it to be fixed. So I did... and it still didn’t work. That’s when I went in two more times and no one can seem to figure out what’s wrong. Thank you for your time, I hope we can resolve this issue soon. Have a great day! Cassie I had sent in multiple documents and a testimony explaining my cars defect and due to that defect the loss of use, value and safety to the vehicle. My request to fix this defect was denied. My case manager then notified me to move forward with my case and file a claim through the Minnesota Lemon Law and they recommend also submitting a claim to NHTSA

The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was serviced at a tire shop and failed to shift into reverse. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing an unknown fuse to be replaced. The vehicle was repaired however, the failure recurred on July 23, 2021. The contact stated while driving 5 mph, she heard an abnormal sound coming from the vehicle before the vehicle stalled. The contact stated no warning light was illuminated. The contact stated she was unable to shift gears. The contact stated a bystander assisted her to manually shift the gear to be able to drive back to her residence. The contact towed the vehicle back to the local dealer. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,400.

This is the second visit to the dealership involving a faulty sensor with the air pressure monitor. Warning light comes on indicates that the vehicle has low tire pressure. Running the risk of over inflating the tires. First time the vehicle was checked and told there was no issue and the tire pressure monitor was reset. Second visit and again the same issue. Told this was reoccurring problems with the Honda system and if it occurs again, just return and the technicians will check it and reset it again. The pattern of the problem occurring with highway travel for about an hour.

The contact owns a 2020 Honda CR-V. The contact stated that an abnormal, humming was heard intermittently coming from the passenger’s side rear wheel after turning off the vehicle. The contact believed that the fuel pump might have been the cause of the failure. The dealer was contacted about the issue and informed him that the Vin was not under recall. The contact was also informed that if the vehicle was inspected by the dealer and no failure was found, no action would be taken to repair the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The Vin was unavailable.

There is a wiring harness for automatic mirror dimming that runs out of the front headliner to the back of the rear-view mirror (P/N32155-TLA-A31 32119) that seems to be without sufficient strain relief inside the mirror. On 5/9/2021, I started my CR-V only to have multiple system failure warnings scrolling across the dash. On 5/10/2021, I took the vehicle to the dealership. They found a blown fuse (P/N 38221-SNA-A41) but were not able to determine why it blew. On 5/25/2021, the same problem reoccurred. I took the vehicle that day to the dealership. The only difference was that (at least as I knew at the time) was that both failures happened after I used the remote start function. On 5/26/2021, after many attempts to duplicate the problem using remote start, the dealership contacted me saying they needed to do more troubleshooting. On 5/27/2021, The dealership contacted me saying they had determined the problem was a short in the above-mentioned harness and asked if I had hung anything on it. I mentioned that I occasionally hung my Handicap Placard (net weight 0.7 ounces) on it, but it would also be bumped by the windshield sunshade I use. The service advisor said that the repairs were not covered under the warranty since it was something I did, and not the fault of the vehicle. I asked the dealership to provide me with the damaged harness for my inspection, and the service advisor agreed to that. When the vehicle was returned to me on 6/4/2021, the harness was not in the vehicle, nor, according to the service advisor, in the building. I am an engineer with years of experience in cabling and harnesses, I wanted to see the damage for myself, as well as what physical harness strain relief accommodations were made for it. When the second incident happened, we were near home, and the dealership. It could have happened a week later when we were on our vacation and driving through the middle of the wheat fields of Kansas - stranded.

The contact owns a 2020 Honda CR-V. The contact stated while reversing out of a driveway, when depressing the brake pedal it failed to stop and crashed into a high voltage box. The contact stated she was unaware if any warning lights were illuminated. The air bags did not deploy. The contact sustain injuries on her neck and back but did not seek medical attention. A police report was filed. The contact was able to drive to her residence. The contact called the local dealer and they were made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,300.

The contact owns a 2020 Honda CR-V. The contact stated she added $38 of fuel into the fuel tank and after an hour of driving the low fuel warning light was illuminated. The contact stated that the vehicle stalled due to running low on fuel. The vehicle was not drivable. The contact towed the vehicle to local dealer. The repair was still pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.

had the very first oil change for my new 2020 Honda CRV at approx 6200 miles and was told there was gasoline mixed in with my oil. the shop brought out a sample and you could smell the gas. took to a Honda dealer and they did not find any problems. oil change was NOT done at a Honda dealer. was told by the shop that performed oil change that they have seen this problem with other Honda motors