2004 HONDA CR-V Complaints

THE CONSUMER WAS DRIVING ON THE FREEWAY GOING APPROXIMATELY 60 MPH AND SUDDENLY THE DASHBOARD ILLUMINATED IN RED AND SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. THE CONSUMER PULLED OVER AND CALLED FOR ASSISTANCE. THE CONSUMER WAS INFORMED BY THE FIRE FIGHTER THAT THERE WERE NUTS AND BOLTS MISSING FROM THE ENGINE. OWNER LATER CALLED THE DEALER AND WAS TOLD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THAT THERE WOULD BE A FEW CHANGES MADE TO THE ENGINE AND THE VEHICLE WOULD BE THERE FOR A COUPLE OF DAYS. PROVIDE FURTHER DETAILS. *JB

INCIDENT #2 1. ON JANUARY 7, 2005, ON US HWY. 441, I STOPPED THE CRV TO REFUEL, OPENED THE (REPLACEMENT) HOOD, ADDED OIL, CLOSED THE HOOD AND RESUMED MY TRIP. 2. WITHIN 2-3 MILES AT A SPEED OF 60 MPH, THE CAR HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD COMPLETELY OBSCURING MY VIEW. BECAUSE IT WAS DAYLIGHT AND TRAFFIC WAS LIGHT, I WAS ABLE TO MOVE THE CAR OFF THE HIGHWAY WITHOUT INCIDENT. A POLICE OFFICER STOPPED TO INQUIRE, BUT THERE WAS NO NEED TO FILE A REPORT. 3. UNDRIVABLE, THE CRV WAS TOWED TO A BODY SHOP, WHERE THEY DISCOVERED THAT THE HOOD PROP ROD WAS INSERTED INTO THE HOOD LATCH, PREVENTING THE HOOD FROM LATCHING, THUS CAUSING THE ACCIDENT. DAMAGE TO THE VEHICLE INCLUDED THE HOOD, ROOF AND WINDSHIELD, ALL REPLACED BY THE BODY SHOP AT MY EXPENSE. HERE ARE THE ISSUES: A. THE DESIGN OF THE 2004 CRV HOOD PROP ROD IS DEFECTIVE. IT IS VERY EASY TO MISTAKENLY INSERT IT INTO THE HOOD LATCH, WHICH IS LOCATED LESS THAN AN INCH FROM THE ROD. I TRIED THE SAME MANEUVER ON OUR 2004 HONDA ACCORD, BUT THE PROP ROD IS LOCATED FAR ENOUGH AWAY FROM THE LATCH NOT TO TOUCH IT AT ALL. B. HONDA HAS MADE ITS REPUTATION AS A MANUFACTURER OF SAFE VEHICLES. THAT IS WHY I OWN TWO. HOWEVER, THE HONDA CRV DOES NOT HAVE A WARNING SYSTEM TO INDICATE IF THE HOOD IS UNLATCHED. IN THIS CASE, THOUGH BOTH THE HOOD LATCH AND SAFETY CATCH WERE UNLATCHED, I WAS NOT MADE AWARE OF IT AND WAS PLACED IN A SITUATION THAT JEOPARDIZED MY LIFE. THIS SITUATION COULD EASILY BE REMEDIED BY REDESIGNING THE ROD AND INSTALLING A WARNING LIGHT IN THE DASH SIMILAR TO THOSE INDICATING UNLATCHED TRUNKS AND DOORS. *JB

1. IN APRIL, 2004, I TOOK MY NEW 2004 HONDA CRV TO A HONDA DEALERSHIP FOR ITS 5,000 MILE SCHEDULED SERVICE. 2. THE ENGINE CAUGHT FIRE ABOUT TEN MINUTES AFTER LEAVING. I PULLED OFF THE ROAD AND ALMOST IMMEDIATELY AN OFF DUTY FIRE FIGHTER PULLED OVER AND RENDERED HELP. THUS, THE ONLY MAJOR DAMAGE WAS TO THE MANIFOLD, ELECTRICAL HARNESS, HOOD ASSEMBLY AND WINDSHIELD. 3. THE DEALER ACCEPTED RESPONSIBILITY FOR THE FAULTY OIL CHANGE (THEY SHOWED ME THE DOUBLE O-RING THAT CAUSED THE INCIDENT) AND PAID FOR REPAIR AND RELATED EXPENSES. I WOULD LIKE TO COMMEND TAMPA HONDALAND FOR THEIR INTEGRITY, CONCERN AND PROFESSIONALISM. 4. I RECEIVED AN OFFICIAL NOTIFICATION OF THE DEFECT TODAY FROM HONDA AND AM GLAD TO SEE THE SYSTEM WORKS. *JB

WHILE DRIVING AT AN ESTIMATED SPEED OF 20-25 MPH VEHICLE ROLLED OVER A PATCH OF ICE, AFFECTING DIRECTION CONTROL. DRIVER BY INSTINCT HIT THE BRAKES WHICH CAUSED THE VEHICLE TO GO INTO A 360 DEGREE SPIN. AS THE DRIVER TRIED TO REGAIN CONTROL THE VEHICLE HEADED TOWARD A PARKED SEMI TRUCK, AND COLLIDED WITH THE TRUCK HEAD ON. UPON IMACT, NEITHER DUAL AIR BAGS DEPLOYED. *AK

THE PARKING BRAKE DOES NOT OPERATE DURING INCLEMENT WEATHER, CAUSING THE VEHICLE TO ROLL BACK WHEN IT IS PARKED. OWNER WILL NOTIFY MANUFACTURER.*AK

I WAS DRIVING A NEW 2004 HONDA CR-V, STOPPED AT A STOP SIGN AND THEN TURNED LEFT ONTO A ONE WAY STREET. I SAW AN SUV IN FRONT OF ME AND APPLIED THE BRAKES. NOTHING HAPPENED. I HIT THE VEHICLE IN THE REAR. THAT VEHICLE WAS KNOCKED FORWARD. I APPLIED THE BRAKES AGAIN. NOTHING HAPPENED. I HIT THE VEHICLE AGAIN IN THE REAR. THE AIR BAGS DEPLOYED. I YANKED MY VEHICLE TO THE RIGHT, AND STEPPED ON THE BRAKES AGAIN. NOTHING HAPPENED. I WAS FINALLY ABLE TO STRAIGHTEN AND STOP THE VEHICLE BY PULLING AS HARD AS I COULD ON THE PARKING BRAKE--AND EVEN THEN, I HAD TO PULL IT TWICE, AS FAR DOWN AS I COULD GET IT. THE OTHER DRIVER WASN'T INJURED AND HER VEHICLE HAD DAMAGE ON THE REAR SIDE. MY LEFT KNEE HIT THE DASH AND MY HANDS HIT THE WHEEL AND DASH--SUSTAINING SOME INJURY, AND MY RIGHT ARM WAS BURNED BY THE AIR BAG. MY VEHICLE WAS TOTALLED. THE MECHANIC WHO LOOKED AT MY HONDA SAID THAT HE COULDN'T TELL FOR CERTAIN IF THE BRAKES HAD FAILED, OR IF THE THROTTLE WAS STUCK FULL OPEN PRIOR TO THE ACCIDENT. AFTER THE ACCIDENT, THE THROTTLE WAS STUCK FULL OPEN.*AK

AFTER MY FIRST OIL CHANGE OF MY 2004 HONDA CR-V I NOTICED THE OIL LIGHT COME ON WHILE DRIVING THE CR-V HOME,BECAUSE I HAD ASKED THE ASST. SERVICE MANAGER ABOUT THE OIL CHANGE FIRES AND HE SAID THAT WAS NO LONGER A PROBLEM, I THOUGHT THERE WAS SOMETHING ELSE WRONG WITH MY CR-V. ABOUT A BLOCK AWAY FROM THE DEALERSHIP I NOTICED A WHITE SMOKE COMING OUT OF THE DASHBOARD VENTS, I QUICKLY PULLED THE VEHICLE INTO THE CHECKERED FLAG SERVICE ENTRANCE AND EXITED THE VEHICLE. CALLING THE ASST. SERVICE MANAGER OVER TO SHOW HIM THE VEHICLE SMOKE WAS COMMONS OUT OF THE ENGINE COMPARTMENT. THE COMPLETE UNDERSIDE OF THE VEHICLE WAS COVERED IN OIL. I ASKED TO WATCH AS THE SERVICE TECHNICIANS PUT IT ON THE LIFT (AFTER THEY HAD REPLACED 4 QUARTS OF OIL IN THE ENGINE). THE SERVICE TECH. THEN SHOWED ME THE DOUBLE OIL RING GASKETS ON THE OIL FILTER. I ASKED HOW THIS COULD HAPPEN? I HAD RESEARCHED THIS VEHICLE AND THE ONLY NEGATIVE REMARKS I COULD FIND WERE ABOUT THE FIRST OIL CHANGE. I HAD PURPOSELY NOT HAD MY CHILDREN IN THE VEHICLE FOR THIS REASON. I DON'T KNOW HOW MANY FAILSAFES A SYSTEM NEEDS, BUT THIS VEHICLE NEEDS WAY TO MANY. TO ADD FURTHER INSULT I RECEIVED AN ALERT FROM HONDA REQUESTING THAT I GIVE THE SERVICE TECH A NOTICE TO RETURN THE OLD OIL GASKET TO THE CUSTOMER, DOES HONDA EVEN TRACK THAT THIS ALREADY HAPPENED TO ME? *NM

NOTICE OF 2004 HONDA CR-V WITH OIL LEAKS CATCHING ON FIRE AFTER FIRST OIL CHANGE. WITH LETTER OF WARNING IN HAND FROM HONDA, I TOOK MY CR-V TO MY HONDA DEALERSHIP FOR ITS FIRST OIL CHANGE. I ASKED TO SEE THE GASKET AND THE SERVICE TECH SHOWED IT TO ME. I DROVE THE CAR HOME AND WHEN I LEFT FOR WORK THE NEXT MORNING THERE WAS A LARGE (SIZE OF A SHEET OF PAPER) SPILL OF OIL ON THE GARAGE FLOOR. THE CAR WAS PURCHASED IN AUG 04 AND THE OIL CHANGE HAPPENED IN JAN 17, 05. THERE WAS NO PREVIOUS OIL LEAKAGE BEFORE THE OIL CHANGE. I CALLED THE DEALER AND THEY SAID IT WAS A TYPICAL LEAK AFTER THE CHANGE AND TO BRING IT IN. THE CAR IS STILL LEAKING OIL ON JAN 19. MY APPOINTMENT TO FIX THE OIL LEAK IS AFTER 5PM ON JAN 19. *NM

WHEN DRIVING THE VEHICLE OVER SPEED BUMPS, POT HOLE OR DIRT ROADS A CLANKING/POPPING NOISE WAS HEARD. VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS. THE FIRST DEALER REPLACED THE FRONT STRUTS, REATTACHED THE FRONT BUMPER, RETIGHTENED THE ENGINE MOUNTS AND OTHER BOLTS. HOWEVER, PROBLEM RECURRED. CURRENTLY, VEHICLE IS AT THE SECOND DEALER BEING INSPECTED/REPAIRED.*AK THE CONSUMER STATED THAT THE PROBLEM WAS IN THE PASSENGER SIDE OF THE FRONT END. *TC

DURNING THE FIRST OIL CHANGE , THE ORIGINAL OIL FILTER GASKET STUCK TO THE ENGINE BLOCK. THIS CREATED A DOUBLE GASKET . THE NEXT MORNING WHILE DRIVING TO WORK THIS GASKET FAILED , SPRAYING OIL UNDER PERSURE ALL OVER THE HOT EXHAUST PIPE AND VERY HOT CATALYTIC CONVERTER. THE OIL BURSTED INTO FLAMES. THE FIRE BALL WENT INTO THE ENGINE COMPARTMENT. I TURNED OFF THE IGNITION, AND THIS STOPPED THE OIL THAT WAS FEEDING THE FIRE. THE FIRE QUICKLY BURNED ITSELF OUT. HAD I NOT BEEN IN A DRIVING SITUATION WHERE I COULD QUICKLY PULL OVER AND GET OUT OF THE CRV , THIS COULD HAVE BEEN A TOTAL DISASTER. THERE IS NOW EVIDENCE OF A FIRE INSIDE MY BRAND NEW ENGINE COMPARTMENT. TO CORRECT THE PROBLEM I HAD A DIFFERENT BRAND , OTHER THEN HONDA,OIL FILTER PUT ON.*AK