2020 HONDA CR-V Complaints

THE AUTOMATIC CLOSING OF THE TAILGATE IS HAZARDOUS AND HAS CLOSED ON ME SEVERAL TIMES. CAR WAS PARKED AND NOT MOVING EVERY TIME LEANING INTO THE REAR OF THE VEHICLE WITH FEET UNDER THE BUMPER IS ENOUGH TO CLOSE THE TAILGATE.. TURNING AROUND WHEN NEAR THE BUMPER WILL CAUSE IT TO CLOSE.ONE TIME I WAS KNOCKED DOWN TRING TO AVOID THE CLOSING AND FELL AND TOOK SEVERAL LAYERS OF SKIN OFF MY SHOULDER AND ARM. ONCE IT STARTS IT WILL NOT STOP EVEN IF A PERSON TRIES TO HOLD IT.

WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHILE THE KEYS ARE IN YOUR POCKET OR PUSRE YOU WILL GET UP THE NEXT MORNING WITH THE WINDOWS ROLLED DOWN. THIS HAS HAPPENED TO US MULTIPLEL TIMES ALREADY WITH NO WARNING OR ALERTS. THE DEALER SAYS THAT THIS FEATURE CAN NOT BE REPROGRAMMED. THIS MAY NOT BE A SAFETY ISSUE BUT IT IS DEFINITELY IS A SECURITY ISSUE IF YOUR SITS OUTSIDE IN A DRIVEWAY OR IN A PARKING LOT. OR IF HAPPENS WHEN IT IS RAINING IT WOULD MAKE A REAL MESS OF THE VEHICLE.

WHEN DRIVING ON A CITY STREET, THERE WAS A FLAT METAL PLATE ON THE STREET (A PLATE THAT IS COMMONLY FOUND WHEN A STREET IS UNDER CONSTRUCTION. SUDDENLY THE CAR CAME TO A VIOLENT, ABRUPT STOP BEFORE THE PLATE. THE CAR STOPPED SO SUDDENLY THAT THE WHOLE CAR SHOOK AS IF I WAS HIT BY 3 CARS. MY BODY JOLTED FORWARD AND MY GROCERIES FLEW OFF THE BACK SEAT. I WAS ON THE PHONE (HANDS FREE) AND THE PERSON I WAS SPEAKING WITH BECAME ALARMED SINCE THEY HEARD A LOUD, CONCERNING SOUND. I HAD TO SIT THERE FOR A FEW MINUTES IN THE MIDDLE OF THE STREET TO GET MY BEARINGS. IT WAS SO ALARMING THAT I COULDN'T FIGURE OUT WHAT HAPPENED FOR A FEW MINUTES. I DID NOT APPLY THE BRAKES MYSELF, SO THIS MUST HAVE BEEN CAUSED BY THE HONDA COLLISION MITIGATION BRAKING SYSTEM. THIS EXPERIENCE WAS SO JOLTING THAT IT STAYED WITH ME ALL NIGHT. THIS WAS VERY DANGEROUS. I'M LUCKY THERE WEREN'T CARS AROUND ME BECAUSE IT WOULD HAVE CAUSED A BAD ACCIDENT.

ALL 4 OF MY WINDOWS AND MY MOONROOF AUTOMATICALLY OPENED WHILE I WAS IN A STORE. IT WAS POURING DOWN RAIN AND ALL OF MY SEATS, CARPET, AND ENTIRE INSIDE OF MY 2030 HONDA CRV ARE COMPLETELY SOAKED. I LOCKED MY DOOR WHEN I PARKED IT AND EVERYTHING WAS CLOSED UP SINCE IT WAS STORMING.

TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 75 DOWN TO 10 MPH. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND AND THAT THE ELECTRICAL SYSTEM REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT GENERATE ENOUGH POWER TO DRIVE ONTO THE FLATBED. THE CONTACT STATED THAT HE WAS ABLE TO STEER TO THE LEFT BUT ALMOST WAS HIT AND WAS ABLE TO COAST ON THE GRASS AND WAITED A COUPLE OF HOURS UNTIL THE TOW TRUCK ARRIVED. THE CONTACT ALSO MENTIONED THAT THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TOWED TO A LOCAL UNKNOWN DEALER IN DELAWARE AND LATER WAS TOWED TO JOYCE KOONS HONDA (10640 AUTOMOTIVE DR, MANASSAS, VA 20109) WHERE THE DEALER WAS ABLE TO REPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER CALLED THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V865000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 950.

NAVIGATION HEAD UNIT SPONTANEOUSLY WENT ERRATIC DURING ROUTE NAVIGATION. DISPLAY FLASHING ON AND OFF, BRIGHTNESS CONTROL APPEARING AND DISAPPEARING. UNRESPONSIVE AND UNABLE TO REBOOT SYSTEM. DANGEROUS DISTRACTION FOR DRIVER BECAUSE OF SUDDEN NATURE OF SYSTEM FAILURE. STOPPING AND RESTARTING VEHICLE RETURNED NORMAL FUNCTION.

RECENTLY PURCHASED A 2020 HONDA CRV. I NOTICED THE BACK SEAT BELTS (LEFT AND CENTER) CRISSCROSS WHEN BUCKLED. I WENT BACK TO HONDA TO COMPLAIN AND SAW THAT ALL HONDA CRV'S HAD THIS CONFIGURATION. I LOOKED UP ON A HONDA COMPLAINT WEB SITE AND FOUND THE THREE SIMILAR COMPLAINTS. IT WAS ALSO A PROBLEM ON THE 2019 VEHICLES. IT APPEARS THAT WE ALL BELIEVE THIS IS A SAFETY ISSUE. IF YOU HAVE TO GET SOMEONE (POSSIBLY UNCONSCIOUS) OUT OF THE CAR THIS CONFIGURATION COULD PROVE TO BE A PROBLEM. HERE IS ONE EXAMPLE OF ANOTHER COMPLAINT: SEAT BELT PROBLEM #1 MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS.

THE CAR WAS PARKED IN A PRIVATE GARAGE. DURING THE NIGHT, A CRACK APPROXIMATELY 12 INCHES IN LENGTH SPONTANEOUSLY DEVELOPED IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THE CRACK APPEARS TO HAVE STARTED AT THE BOTTOM OF THE WINDHEILD. THE CAR WAS LESS THAN 1 WEEK OLD AT THIS POINT.

I BOUGHT THE CAR ON THE 22 OF MAY 2020.ON THE 17TH OF JULY 2020, I LOST ALL BRAKES, TPMS, LANE CONTROL, EMERGENCY BRAKING WARNING. I RETURNED THE CAR TO THE DEALER. THEY KEPT IF FOR 5 HOURS. THEY TOLD ME THE COMPUTER WAS UPDATED. ON MONDAY THE 19TH I HAD THE SAME PROBLEM. I RETURNED TO THE DEALER ON TUESDAY THE 20TH OF JULY, I WENT BACK TO THE DEALER. THEY KEPT THE CAR AND GAVE ME A RENTAL TELLING THEY ORDERED THE PART FROM GHE MAINLAND(I AM IN HAWAII). THEY SAID IT WOULD TAKE 5 TO SIX DAYS TO GET THE PART AND FIX THE PROBLEM. THIS IS A NEW CAR, WHAT'S GOING ON?

INSTRUMENT DISPLAY WENT DARK AND FAILED WHILE DRIVING AT NIGHT. CAR STILL RAN AND WAS DRIVABLE, BUT I HAD NO IDEA ABOUT SPEED OR ENGINE STATUS. WHILE TAKING IT TO THE DEALER LATER THAT DAY, THE DISPLAY BECAME VISIBLE BUT ALL THE WARNING LIGHTS CAME ON IN SEQUENCE REPEATEDLY. THE DEALERSHIP CONTACTED HONDA AND AFTER 2 DAYS IN THE SHOP DETERMINED IT WAS DUE TO AN INSTRUMENT DISPLAY CLUSTER FAILURE. I AM STILL AWAITING A FINAL RESOLUTION/REPAIR. NOTE THAT THE LIGHTS DID NOT FAIL DURING THIS EVENT, BUT IT STILL WAS VERY DISCONCERTING FOR NIGHT DRIVING. I WAS DRIVING ON A CITY STREET AT THE TIME OF THE EVENT AT ABOUT 30 MPH IN A STRAIGHT LINE. AC WAS ON BUT NO RADIO OR WIPERS. *TR