2004 HONDA CR-V Complaints

WHILE DRIVING 40 MPH, THE CONSUMER'S VEHICLE WAS NEARLY INVOLVED IN A FRONT END COLLISION. WHILE AVOIDING THE COLLISION, THE VEHICLE LOST CONTROL AND DROPPED DOWN A 30 FOOT EMBANKMENT. UPON IMPACT, THEDUAL AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NECK IN THREE PLACES, MAJOR BACK INJURIES, AND FRACTURES OF SEVEN RIBS. THE VEHICLE WAS TOTALED. *AK NONE OF THE SIDE AIRBAGS DEPLOYED EITHER. *SC *JB

I WAS ON MY WAY HOME FROM WORK, LESS THAN 2 MILES FROM HOME. I STOPPED AT A STOP LIGHT AND NOTICED SMOKE. I DIDNT' KNOW IT WAS MY CAR AT THE TIME. I DROVE A HALF A BLOCK AND MY CAR FILLED UP WITH SMOKE. I IMMEDIATLY PULLED OVER AND A PERSON BEHIND ME STOPPED AND TOLD ME SHE SAW FLAMES FROM MY CAR. I HAD IMMEDIALTLY TURNED MY CAR OFF AS SOON AS I PARKED IT, SO I DID NOT SEE THE FLAMES. AN ADDITIONAL MAN DROVE UP AND SAID HE HAD SEEN THE FIRE ALSO. OIL HAD POURED OUT FROM UNDER MY CAR. I HAD JUST HAD MY FIRST OIL CHANGE ON MONDAY AUG 23RD. I HAVE APPROXIMATLY 5500 MILES ON THE VEHICLE. IT IS A 2004 HONDA CRV. MY DEALERSHIP (CHEZIC SAYERS) HAD THE VEHICLE TOWED BY CAMPUS TOWING. THE TOW TRUCK DRIVER TOLD ME THAT THAT WAS THE THIRD CRV THAT HE HAD TOWED WITH FIRE DAMAGE IN THE LAST 3 MONTHS.(HIS NAME WAS PHIL) I THINK THERE SHOULD BE A RECALL IF THIS HAS HAPPENED THIS MANY TIMES. I ALSO LOOKED UP ON THE INTERNET AND IT SAID THAT THERE HAD BEEN 27 FIRES LINKED TO OIL CHANGES IN THIS VEHICLE. I FIND THAT APPALLING. I COULD HAVE BEEN SERIOUSLY HURT! AS OF RIGHT NOW, I AM NOT SURE OF THE CAUSE BECAUSE IT WAS AFTER 5PM BY THE TIME THE DEALERSHIP LOOKED AT THE CAR. THEY SAID THEY WOULD CALL ME TOMORROW. I AM ASSUMING SOMEONE WILL CALL ME TO FIND OUT WHAT THE EXACT PROBLEM WAS AND TO FIND OUT HOW IT WAS HANDLED.*AK

ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK

KNOWING THAT THERE IS A POTENTIAL HAZARD IN GETTING THE OIL CHANGED IN MY 2004 HONDA CR-V, I HAVE BEEN RESEARCHING A SOLUTION. IN THAT PROCESS, I HAVE BEEN TOLD BY SEVERAL AUTO SERVICE PLACES THAT THEY WILL NOT SERVICE MY CAR DUE TO THE LIABILITIES INVOLVED. THEY TOLD ME THAT OTHER VEHICLES DO NOT CATCH ON FIRE WHEN A GASKET IS LEFT ON OR SOME OIL LEAKS OUT, SO SOMETHING WAS CHANGED IN THE CR-V ENGINE THAT IS ALLOWING THE OIL TO NOW REACH THE MANIFOLD. I WILL NOT FEEL SAFE WHEN THE TIME COMES TO DEAL WITH THIS. HONDA MUST TAKE OWNERSHIP OF THIS PROBLEM. *JB

VEHICLE WAS STALLING AND SKIPPING AT TIMES ON LONG TRIPS ESPECIALLY WHEN THE WEATHER WAS HOT. *AK THE VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER BUT THEY FOUND NO COMPUTER CODES TO SPECIFY THE PROBLEM. THEY THEN CLAIMED THAT THE GAS TANK HAD WATER IN IT AND CHARGED THE CONSUMER $560. WITHIN AN HOUR OF LEAVING THE DEALER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN BACK TOT HE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING. THE VEHICLE ON HAS 6000 MILES. *NM

CONSUMER STATED THAT VEHICLE CAUGHT ON FIRE AFTER THE FIRST OIL CHANGE. AFTER OIL CHANGE CONSUMER PULLED OUT INTO THE DRIVEWAY AND VEHICLE STARTED TO SMOKE. THEN, HE PULLED TO THE SIDE OF THE ROAD, AND CUT THE VEHICLE OFF. BY THIS TIME IT WAS JUST A LOT OF SMOKE, BUT NO FIRE. HONDA DEALER REPAIRED THE VEHICLE. CONSUMER STATES THAT THIS HAPPENED ON 3/4/04, WHEN THE MILEAGE ON THE VEHICLE WAS AT 5158. *AK *NM

HAVING SEEN THE NEWS REPORTS ON TELEVISION AND IN MY LOCAL NEWSPAPER ABOUT THE FIRES RESULTING AFTER THE FIRST OIL CHANGE ON 03-04 HONDA CR-VS I WAS MORE THAN APPREHENSIVE ABOUT MY FIRST OIL CHANGE. I CALLED MY DEALER TO MAKE AN APPOINTMENT AND MENTIONED THE FIRE PROBLEM. THE DEALER WAS UNAWARE OF ANY SUCH PROBLEM. NOW I'M EVEN MORE CONCERNED! HOW CAN THIS BE? ISN'T HONDA DOING ANYTHING ABOUT THIS POTENTIAL LIFE-THREATENING ISSUE?

CONSUMER FILED COMPLAINT BECAUSE SHE WAS UPSET ABOUT GETTING AN OIL CHANGE. SHE WAS AFRAID TO DRIVE. DEALER WILL REPLACE THE VEHICLE AT CONSUMER'S EXPENSE. *AK

WE PURCHASED THE 2004 HONDA CRV IN FEBRUARY '04. IT HAD 3500 MILES ON IT WHEN THE OIL WAS CHANGED AT HOLLER HONDA IN WINTER PARK, FLORIDA. THE FOLLOWING WEEK WE DROVE IT TO WILLIAMSBURG, VIRGINIA ON VACATION. WHILE THERE, WITH MY 81 YEAR OLD MOTHER-IN-LAW AND 2 SISTERS-IN-LAWS IN THE CAR, WE EXPERIENCED WHAT SO MANY OTHERS HAVE REPORTED. PASSING CARS HONKED THEIR HORNS AND SCREAMED AT US THAT OUR CAR WAS ON FIRE. THAT WAS ON JULY 29TH. WE ARE NOW BACK HOME IN ORLANDO AND THE CAR IS AT WILLIAMSBURG HONDA IN VIRGINIA. I AM NOW TERRIFIED TO DRIVE A HONDA CRV. I DON'T WANT THE CAR BACK. I WANT MY MONEY BACK SO THAT I CAN GO BUY A CAR THAT I'LL FEEL SAFE DRIVING. IT HAS BEEN 8 DAYS AND HOLLER HONDA WON'T TALK TO ME. THEY TOLD ME TO HAVE MY INSURANCE COMPANY DEAL WITH THEIR INSURANCE COMPANY. I GUESS I NEED TO ENGAGE MY LAWYER AND THE TV STATIONS.*AK

1) WHILE COMING TO A STOP OFF AN EXIT RAMP THE CAR TRIED TO ACCELERATE OT MAX SPEED. THE ONLY WAY TOM STOP THE CAR WAS TO HOLD BOTH FEET ON THE BRAKES AND SHUT CAR OFF. (THIS IS ONE OUT OF FOUR INCIDENTS BETWEEN 1000 AND 2000 MILES ON A BRAND NEW HONDA CR-V) 2)RESTART OF CAR CORRETED PROBLEM. THE NEXT DAY IT HAPENED AGAIN AND IT TOOK 5 RE- STARTS TO CORRECT THE PROBLEM. 3) HONDA LOOKED AT CAR TWO DIFFERENT OCCASIONS, AND SAID THEY COULD NOT FIND ANY PROBLEM WITH THE CAR.*AK