2004 HONDA CR-V Complaints
View complaints related to 2004 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2004 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 HONDA CR-V- ORANGE PARK, FL
OIL CHANGE TO 2004 HONDA CRV RESULTED IN THE PREDECESSOR OF A FIRE. AS SOON AS I STARTED THE CAR, A CUSTOMER CAME RUNNING OUT POUNDING ON MY WINDOW. THERE WAS OIL SPEWING OUT THE BOTTOM OF THE CAR. I HAD JUST READ THE WASHINGTON POST ARTICLE REGARDING RECENT FIRES TO CRV'S AFTER OIL CHANGES. I SHOWING THE ARTICLE TO THE TECHNICIAN AND HE ASSURED ME EVEERYTHING WOULD BE FINE. TO NO AVAIL. THIS IS MORE THAN JUST SHODDY MECHANICS WORK. TOO MANY OF THESE VEHICLES ARE HAVING THIS PROBLEM. INCLUDING ME! SEE ODI 10083308, SAME VIN. *DSY
Source: NHTSA WEB SITE -
2004 HONDA CR-V- GLEN BURNIE, MD
WE GOT OUR FIRST OIL CHANGE AND AFTERWARDS MY CAR STARTED SMOKING REALLY BAD AND THE LOW OIL LIGHT CAME ON. WHEN I CALLED MY BOYFRIEND TO COME HELP ME 15 QUARTS OF OIL LATER AND 2 FILTERS LATER, IT WAS FINALLY NOTICED THE ORIGINAL O RING HAD MELTED TO THE BLOCK. THE OIL HAD SPRAYED ALL OVER THE UNDERSIDE OF MY VEHICLE AND STARTED TO BURN. HAD I NOT PULLD OVER WHEN I HAD MY CAR PROBABLY WOULD HAVE CAUGHT FIRE. I PULLED OVER JUST IN TIME. MY BOYFRIEND SEEMS TO THINK THAT THIS HAPPENED BACAUSE OF WHERE THE POSITION OF THE OIL FILTER IS BASICALLY IT IS TO CLOSE TO THE EXHAUST MANIFOLD AND THE RING IS GETTING TO HOT AND MELTING TO THE BLOCK.*AK
Source: NHTSA WEB SITE -
2004 HONDA CR-V- CHARLOTTESVILLE, VA
UNDER FUEL TANK CAP, THERE IS A VENT HOLE AND A PLASTIC EXTENSION (SCOOP SHAPE). THIS PLASTIC IS POINTING UPWARD AND VENT HOLE IS AT THE LOWEST POINT. IN RAIN OR DURING CAR WASHING WATER GETS ON THE SCOOP THROUGH THE FULE DOOR (FUEL DOOR IS NOT WATER TIGHT) AND WATER ENTERS INTO THE FUEL TANK THROUGH THE VENT HOLE. AND WATER GETS INTO THE ENGINE CYLINDER.*AK
Source: NHTSA WEB SITE -
2004 HONDA CR-V- AKRON, OH
A THOUSAND MILES AFTER THE FIRST OIL CHANGE VEHICLE CAUGHT ON FIRE WHILE DRIVING AT 60 MPH. THE FIRE WAS DUE TO POORLY INSTALLED OIL FILTERS. DEALER WAS REPLACING THE VEHICLE WITHOUT RESISTANC. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 HONDA CR-V- SAINT PETERSBURG, FL
WHILE DRIVING, AND TRYING TO MAKE A TURN STEERING WHEEL FROZE AND THE CAR BECAME UNCONTROLLABLE. DEALER'S SERVICE MANAGER DROVE THE VEHICLE, AND AGREED THAT THE POWER STEERING UNIT WAS DEFECTIVE. HONDA WILL NOT REPAIR THE VEHICLE, AND STATED VEHICLE HAD NO DEFECTS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 HONDA CR-V- ANAHEIM, CA
I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA
Source: NHTSA WEB SITE -
2004 HONDA CR-V- THOMASVILLE, NC
ON MAY 15, I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP FOR ITS FIRST OIL CHANGE. MY DAUGHTER PICKED UP THE CAR 2 HOURS LATER AND DROVE 1-2 MILES WHEN PASSERAGES IN NEARBY CARS BEGAN BLOWING THEIR HORNS AND TELLING HER TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. MEN IN THE CAR BEHIND CALLED THE FIRE DEPT. AND BEING MECHANICS CHECKED THE OIL. IT WAS "BONE DRY." FIRE DEPT. CALLED FOR SAND TO BE LAID. THE CAR WAS TOWED TO THE HONDA DEALERSHIP WHERE THEY HAD CLEANED IT UP BY THE TIME I GOT TO THE DEALERSHIP. THEY WANTED ME TO GET IN THE CAR AND FEEL SAFE ABOUT MY NEW CAR WHICH HAD 3800 MILES. THEIR ANSWER TO WHY THIS HAPPENED WAS THAT THEY HAD LEFT THE OLD OIL GASKET ON AND HAD PUT THE NEW ONE ON TOP. IT HAD BLOWN OIL OUT THE TAILPIPE. I LEFT THE CAR THERE FOR 6 WEEKS WHILE I SOUGHT LEGAL HELP, HAD INDEPENDENT MECHANICS CHECK IT OUT, SENT OIL SAMPLES AND FILTER TO INDEPENDENT LABS FOR TESTING. DURING THIS TIME I CONTACTED HONDA COPORATION, LOCAL TV STATIONS, AND MADE NUMEROUS PHONE CALLS TO THE DEALERSHIP. I REQUESTED A NEW CAR AND TO HAVE THE SERVICE PLAN WHICH I HAD PURCHASED TRANSFERRED TO ANOTHER DEALERSHIP. TWO WEEKS AGO, THE DEALERSHIP DID AGREE TO ISSUE ME A 72 MONTHS/100,000 MILE WARRANTY AND THEY DID REFUND MY SERVICE PLAN SO THAT I MAY PURCHASE IT FROM ANOTHER DEALERSHIP. AMERICAN HONDA CORPORATION NEVER TOOK ANY OWNERSHIP FOR THE SITUATION. THEY AGREED WITH THE DEALERSHIP. *AK
Source: NHTSA WEB SITE -
2004 HONDA CR-V- LEONARDTOWN, MD
DURING FUELING OF VEHICLE, 1 TO 2 SECONDS AFTER PUMP AUTOMATICALLY STOPS, FUEL SPILLS OUT OF FILLER TUBE. EVEN UPON REMOVING GAS PUMP HANDLE, FUEL CAN BE SEEN FLOWING OUT OF FILLER TUBE FOR SEVERAL SECONDS, DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. ESTIMATE 4 TO 8 OUNCES TOTAL. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. OCCURS ABOUT 50% OF THE TIME THE CAR IS FUELED, AND HAS OCCURED AT DIFFERENT GAS STATIONS. *AK
Source: NHTSA WEB SITE -
2004 HONDA CR-V- NEW FREEDOM, PA
HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK
Source: NHTSA WEB SITE -
2004 HONDA CR-V- CASTRO VALLEY, CA
WHILE DRIVING AT 65 MPH CONSUMER WAS WARNED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. VEHICLE WAS PULLED OVER, AND THE CONSUMER STOPPED THE ENGINE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED, BUT CONTINUED TO SMOKE. ONCE THE SMOKE CLEARED CONSUMER COULD SEE THAT THE WIRES IN THE ENGINE COMPARTMENT WERE MELTED. SEVERAL NEWS PAPERS WERE RUNNING ADDS CONCERNING FAULTY OIL CHANGES BY HONDA MECHANICS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE