2020 HONDA CR-V Complaints

View complaints related to 2020 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2020 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 HONDA CR-V
    - WYNCOTE, PA

    The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check engine light starts flashing and the car won't respond to the gas pedal. The car immediately starts to rapidly decelerate, and I can only try to get to the breakdown lane before I get rear-ended. I've been lucky (especially since my child was in the backseat both times). But when I stop the car, turn it off, then turn it on again, everything is fine. I can get back on the highway, and no problems occur. The codes are not stored, however, so I can't know what caused the problem. When this happened the first time (last year), I took it to the Honda dealer where I bought it, and they said they had never heard of this happening. When it happened the second time in January, I called Honda, spoke to an agent who gave me a case number (XXX), and said she has heard of something like this from other drivers, but the solutions were all different, so she couldn't say what would fix it for me. I did some internet research, and found other drivers who describe the exact same issue: [XXX] I've switched to premium gasoline ($$) and won't let it get lower than 1/4 full, and have an OBDII scanner in my glove compartment ready to go if it happens again. That said, this is a very dangerous defect, and I feel unsafe in my car. I am disturbed that a problem of with such potentially serious consequences has no solution that anyone can offer me. (Note: When I go to submit this, the final form leaves off the last # of the VIN. I tried to correct, but it happened again. The VIN is [XXX] , 2020 Honda CRV Hybrid. Best VIN ever.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Antioch, CA

    While operating a 2020 Honda CR-V Hybrid, the vehicle suddenly caught fire with flames originating from the rear seat/rear passenger compartment area. There was no crash involved. Smoke and flames rapidly spread inside the vehicle, creating an immediate safety hazard and risk of serious injury. I evacuated immediately and emergency services were contacted. The fire department responded and extinguished the fire. The vehicle sustained severe fire damage and was declared a total loss. The fire appeared to start from inside the cabin near/under the rear seating area. The incident occurred without warning and there were no prior signs of mechanical issues immediately before the fire. This failure put the safety of the occupants and the public at risk due to the sudden and aggressive nature of the fire. The vehicle is currently in storage and remains available for inspection upon request by the manufacturer, insurer, or investigators.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Charleston, SC

    Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was running. While unloading groceries, driver leaned into vehicle and pressed the engine start/stop button to turn the vehicle off. Immediately after engine shutoff, the vehicle began rolling backward. Driver attempted to re-engage Park and electronic parking brake multiple times without effect. Vehicle continued rolling for approximately 20–30 seconds before stopping. Driver’s foot was run over by the vehicle, resulting in injury. No warning messages were observed prior to the incident. Cause unknown. Vehicle remains available for inspection.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Micco, FL

    Our steering rack has failed on our 2020 CRV with 23,000 miles on it. There are recalls out there for earlier CRV's as well as the 2023-2025 CRV'S. It cost us $5300 to repair it. If there is an obvious safety defect, why are the 2020's not covered in this recall. There is obviously a long standing safety issue here.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Vancouver, WA

    Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Wesley Chapel, FL

    At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spark plugs were replaced, and then replaced again, by an independent mechanic. After the most recent repair, the vehicle was test driven and the issue persisted. A diagnostic scan shows the engine is running rich, which mechanics stated points to a fuel injector malfunction. Based on diagnostic results, repeated test drives, and elimination of ignition components as the cause, the fuel injector system is the component believed to have failed. This malfunction poses a safety risk because a misfiring engine can cause sudden loss of power, hesitation during acceleration, and unpredictable vehicle behavior, especially during merging, passing, or driving in traffic. The issue has been reproduced and reviewed by multiple mechanics, who reached the same conclusion regarding a fuel injector related failure. Prior to and during the failure, the vehicle exhibited jerking, hesitation, rough operation, and a flashing check engine light. These symptoms have continued despite repairs. The fuel injector failure is the subject of an active recall affecting this make, model, and year, however my VIN is not included in the recall. Despite this exclusion, my vehicle is exhibiting the same symptoms, misfire behavior, and diagnostic indicators addressed by the recall. The exact reason my VIN is excluded from the recall is unknown, but the evidence indicates a fuel injector related defect affecting safe operation of the vehicle.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Wapakoneta , OH

    Every dashboard light came on. Engine, brake and all the adaptive controls were flashing. The whole dash was lit up and my cruise control and lane assist wouldn’t work. Among other things I’m sure. I want to know if this is going to happen again and what about the head gasket now? Can you do the update/ thermostat on my vehicle since obviously it is defective? The car only has 65,000 miles on it. I always heard Hondas were the best vehicles. This is now very concerning. Please advise.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Chicago, IL

    This past year, on 10 occasions, the car misfires and loses power. All but 1 of these occurrences have been on the highway. The check engine light blinks, I pull over, turn the car off, wait a couple minutes, start the car, and the problem disappears. I have had the codes checked by both Honda and my personal mechanic - and neither can find a code that anything is wrong with the car. I have replaced the battery and 4 spark plugs but the issue keeps happening - more so recently as the weather is a little colder now. I am submitting the date of the most recent occurrence - but this has been happening since January of 2025.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - Frankfort , OH

    The drivers front seatbelt latch has failed causing the driver to not be safely secured in the vehicle. This causes the airbag warning system to illuminate a warning indicator malfunction light on the dash display. The Honda dealership has refused to repair the item at Honda’s expense due to them stating the seatbelt latch is not on a recall list for my specific VIN although they did acknowledge that there is a problem with the seatbelt latches for that year model Honda CR-V.

    Source: NHTSA WEB SITE
  • 2020 HONDA CR-V
    - GREENVILLE, SC

    I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake problem 3. Brake hold system problem 4. Hill start assist problem 5. Collision mitigation system problem 6. Vehicle stability assist (VSA) problem 7. Road departure mitigation problem 8. Adaptive cruise control problem The emergency brake light is on and won't go away. Sometimes when you start it, the warnings will clear after pressing the "!" button. Other times they won't clear making it not driveable because of the hard braking. I took it to First Class Halt and they found some code they had never seen. They cleared the code and 2 days later it started up with the same thing. I took it to Hendrick Honda and they also just cleared a code. A few days later it started all over making the car undriveable at least in a safe manner with full control over the brakes. It seems that neither an independent shop nor a Honda dealership can correct this dangerous problem.

    Source: NHTSA WEB SITE