2022 HONDA CR-V HYBRID Complaints

The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and AutoNation Honda Covington Pike (1990 Covington Pike, Memphis, TN 38128) were made aware of the issue and confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I received a recall notice in December 2023 and took my car to the dealership (Northside Honda in San Antonio, TX) the following week on [XXX]. I was told parts weren’t available yet and to wait “a couple months” before trying again. I scheduled another appointment with the dealership on [XXX], but was again told it’ll be “a couple months” before parts are available. I’m now scheduled for mid-April 2024 but feel unsafe driving my vehicle for several months with a known safety issue. I don’t have another vehicle I can use in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We received a Important Safety Recall Notice from Honda regarding this vehicle. On February 26, 2024, we called the service center at Honda of Kirkland, where we purchased the vehicle. Honda of Kirkland is located in Kirkland, WA. We were informed that the earliest the service center at Honda of Kirkland could remedy the recall related to the 12-volt batter cable harness, which increases the risk of a fire and/or injury in a crash, was July 31, 2024. This is 156-days after we first contacted Honda of Kirkland for a repair appointment. We wish to file this complaint against Honda of Kirkland, so we can get an appointment within the 60-day window stated on the Safety Recall Notice.

I arranged a service appointment with my dealer Honda of Gainesville to perform the necessary service on my recalled 2022 Honda CR-V Hybrid for the 12-volt battery cable harness that does not contain a fuse on the positive power circuit and to perform a 20k miles service. During the service I was informed that dealer does not have the recall item in stock because Honda has a difficult time to keep up with the demand for the item in question. I was told that it could take months before the dealer gets another shipment, nor does the dealer intend to call affected customers when the item arrives. After a month I have to call the dealership periodically to see if the recall service can be performed. What am I to do in the meantime, keep the car in the garage and get a rental? Call the dealership daily, weekly, or monthly? I cannot afford to rent over the long haul to get to my place of work and have no idea if any one is legally required to compensate me for a rental.

The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I got car accident on 12/22/23 due to brake failure. I was at Stop Sign - zero mph (at Parking Lot near shopping mall in Concord, CA), suddenly my car unexpectedly revved and lurched forward. It then jumped the parking curb. I had to control on steering wheel to the left because the right side was Chinese Restaurant. I tried to brake and press on "P". They did not work. My car hit one of the car that parked there. Then the car was stopped. The airbag was deployed. I talked with several people that have Honda CRV Hybrid, they have same problem on the brake and Honda did not take any responsible and I feel this is not safe for me and for people that drive same road with me. I might hit more people if I still own this car. Note: I have this car less than 2 years so I still owe the bank. Note: My car was not on fire but it was smoking came out from steering wheel. I got chest, stomach, back hurt from the pushing of airbag

UNKNOWN issue with steering. When steering along long curves on the highway and then trying to straighten the steering wheel, the steering wheel will feel stuck and take a bit more force to overcome the position it gets stuck at before being able to be straightened out. Adding this amount of force to overcome the stuck steering wheel causes the car to swerve slightly.

Doors locks malfunctioned intermittently as it doesn't lock and a beep goes on. One has to re-opened the door for the door to lock permanently until you need to get back into the car. The problem occurred from December 1 2022 to April 15 2023. It could be any doors. It is a safety issue for myself and others. I brought the Honda Touring several times to the Honda dealer and they claim it could not be reproduced. However I have multiple tapes to confirm the problem. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I bought the car at Auto Fair New Hampshire and the problem started after December 2022 till April 15 , 2023. Then it completely stopped . I brought up the same concern to Honda Auburn and Customer Service Honda with video tapes and it got nowhere. The same problem started again on November 1, 2023......

Power system problem light started coming on soon after we bought the car new. It has been towed to Barber Honda in Bakersfield many times- it dies, won’t start. It is on the 3rd battery within 1st year. The last incident was 10/23/23 the car suddenly lost all power in an area of mountains- I was stranded without cell phone service, it was dangerous. Finally had it towed again- this time they replaced the fuel pump. We have had a lawyer since 4/4/23 and Honda has refused to do anything to about this car! I am scared to drive it.