2019 HONDA HR-V Complaints

HISTORY: Honda service bulletin 21-025 // NHTSA recall 21V-215 // Safety Recall received May 2021. Fuel pump was replaced June 2021 at Beaverton Honda. EVENT: [XXX]; HR-V, without warning stopped while traveling [XXX] (mp 55), southbound in passing lane. Resulted in full stop in fast lane. Required transport "tow" to Medford, OR. Honda dealer. Cost us lodging and meals for a week while waiting warranty repair. FUEL PUMP WAS FAULTY and WAS REPLACED again! Had to rent a car to return home. Now arranging Auto Transport to return Honda HR-V home in Beaverton, OR. VERY, VERY dangerous for disabled American Vietnam veteran and his wife! Took many hours for screaming, cussing, crying, and PTSD to abate. And then there was the wifey's reaction.......... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda HR-V. The contact stated while driving approximately 60 MPH, the instrument panel was flashing on and off and the vehicle stalled. The contact stated that the steering wheel was difficult to turn. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

Car doesn’t seem to accelerate normally or seems to lack proper acceleration. Also the brakes feel funny when braking.

after driving for about an hour, then making a brief (10min) stop at the store, car would crank but not start. After allowing car to cool for ~2 hours, car started fine. Seems to be a fuel pump issue. concerned with future loss of power. car is 5 years old with ~50k miles

The multi-information display screen in the instrument cluster continues to malfunction constantly. The screen will either flicker and go in and out or not display entirely. The screen outage can last long periods of time, sometimes weeks before displaying properly again. The following important information can not be retrieved including the odometer, fuel gauge, Engine oil life, and clock among others. The issue began in 2022 (two years into the vehicle's life) and has been a constant issue to the present time. The dealership admitted this was a common problem in certain Honda vehicles but didn't offer a fix other than replacing the entire instrument cluster with no guarantee that the problem would return.

The car does not have pickup when attempting to accelerate. Driver must drop the gear down to try and force acceleration. Vehicle was taken to dealership and dealer wanted to charge to diagnose the problem. When it was stated that symptoms mimic those outlined in recall, dealer stated they still need to diagnose to see if the repair is needed. After checking dealer claims debris was blocking the pedal and the problem is not related to recall. However, the pedal was clear of any debris and still drives with loss of power when trying to accelerate.

Vehicle gives false brake alert with no obstacle ahead causing car to suddenly brake. This happens multiple times and regularly.

The gauge cluster display will go in and out. There is apparently a faulty solder joint that gets affected in cold weather and until the car is warmed up the gauge cluster stays blank. I was informed that I need a new one at the cost of $1800+ for a 2019 HRV with 24000 miles. It seems very wrong that this part has failed.

The road assist / warning systems on dashboard malfunctioned, suddenly turning on and off, all at once. This caused A safety risk, by a startling distraction while driving, and worrisome stress while the car was at rest. The the problem was reproduced or confirmed by a dealer service rep who stated the car was unsafe to drive. They witnessed all warning lights, messages flashing on and off. This malfunction occurred, June 19-20, 2024. In retrospect, the break warning light would flash on for no reason and slightly break, or engine would stall or lose velocity while driving. The car is currently being serviced by the dealership. Their assessment is the front camera needs replaced. This car is under the warranty for mileage (not driven much during the pandemic), but due to the year, it is outside of warrenty. Obviously, the cause is not wear and tear, but a faulty camera. This is concerning, given the safety issue , should this be cause for a recall and repairs, including replacement part and services, the responsibility of the Honda company and not the car owner/driver.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.