2019 HONDA HR-V Complaints

I HAVE A 2019 HR-V EX-L THAT I BOUGHT NEW IN OCTOBER OF 2019. ON 12/9/2020, ON MY WAY TO WORK, I WAS DRIVING ABOUT 55 MPH ON A HIGHWAY AND I HEARD A LOUD POP. I OPENED MY SUNROOF VISOR TO FIND THAT MY SUNROOF HAD SHATTERED. I CLOSED THE VISOR IMMEDIATELY, SO THAT GLASS WOULD NOT FALL ON ME. I CALLED THE DEALERSHIP TO LET THEM KNOW THAT I WAS BRINGING IT IN, AND TO ASK IF THIS WOULD BE COVERED UNDER WARRANTY, AND WAS TOLD NO. WHEN I ARRIVED AT THE DEALERSHIP, THE TECHNICIAN SAID THAT IT LOOKED LIKE A ROCK HAD HIT IT, AND THAT IS CONSIDERED A ROAD HAZARD, THEREFORE IT WOULD NOT BE COVERED UNDER WARRANTY. I LET THEM KNOW THAT THERE WERE NO CARS AROUND ME AT THE TIME OF THE INCIDENT, SO I DID NOT THINK IT WAS POSSIBLE FOR A ROCK TO HIT IT. ADDITIONALLY, THERE WAS NO EVIDENCE OF A ROCK STRIKE, AND THE GLASS HAD ACTUALLY BROKEN IN A WAY THAT THE EDGES WERE RAISED UP FROM THE VEHICLE AND NOT DOWN, WHICH I WOULD ASSUME WOULD BE CONDUCIVE OF A ROCK STRIKE. THEY THEN TOLD ME THAT SUNROOFS DON'T JUST SHATTER ON THEIR OWN, SO SOMETHING HAD TO HAVE HIT IT, AND THAT I SHOULD CLAIM IT ON MY INSURANCE. MY CAR WAS REPAIRED, I PICKED IT UP, AND PAID THE $1,053.45 BILL FOR THE SUNROOF REPLACEMENT OUT OF POCKET. I HAVE SINCE DONE QUITE A BIT OF RESEARCH, AND IT SEEMS LIKE THERE IS IN FACT, A SIGNIFICANT PRECEDENT FOR SUNROOFS SPONTANEOUSLY SHATTERING. I FOUND MULTIPLE INSTANCES, SEVERAL RECALLS FROM OTHER MANUFACTURERS, AS WELL AS MULTIPLE CLASS ACTION LAWSUITS BEING FILED FOR THIS EXACT SITUATION. ADDITIONALLY, I FOUND MULTIPLE ARTICLES AND QUOTES FROM GLASS PROFESSIONALS, AS WELL AS ENGINEERS, STATING THAT IT IS PHYSICALLY IMPOSSIBLE FOR A ROCK THAT HAS BEEN KICKED UP FROM ANOTHER VEHICLE TO ACHIEVE ENOUGH VELOCITY TO SHATTER TEMPERED GLASS ON A HORIZONTAL PLANE. I AM IN CONTACT WITH THE GENERAL MANAGER OF THE DEALERSHIP, HOPING THEY REIMBURSE ME, BUT NO LUCK SO FAR.

I RECEIVED A RECALL NOTICE FROM THE HONDA DEALERSHIP WHERE I BOUGHT THE CAR ABOUT 3 YEARS AGO. I EXPLAINED THAT I AM UNABLE TO BRING MY CAR THERE BECAUSE OF HEALTH RELATED REASONS AND THE FACT THAT THE DEALER IS OVER 50 MILES AWAY FROM MY HOME. I CAN ONLY DRIVE VERY LOCALLY. I ASKED THE DEALER TO SEND THE FUEL PUMP REPLACEMENT ASSEMBLY TO MY LOCAL MECHANIC`S REPAIR BUSINESS AND HAVE HIM INSTALL IT. I WAS TOLD IN NO UNCERTAIN TERMS THAT THIS REPLACEMENT PART RECALL MAY ONLY BE DONE BY HONDA MECHANICS AT THEIR SERVICE CENTER. I EXPLAINED I AM UNABLE TO TRAVEL THERE AND HAVE DISABILITIES MAKING IT IMPOSSIBLE FOR ME TO GET THERE. NOBODY ELSE CAN HELP ME. I WAS TOLD THAT I MUST LIVE WITH THE CONSEQUENCES OF MY DECISION AND THAT THE PART WILL NOT BE REPLACED. I AM LIVING IN FEAR EVERY TIME I HAVE TO USE MY CAR BECAUSE THE RECALL NOTICE WARNS THAT THIS FUEL PUMP DEFECT MUST BE REPLACED OR THERE EXISTS RISK OF A CRASH IF IT IS NOT REPLACED. PLEASE HELP ME! I DON`T KNOW WHAT TO DO! I AM ELDERLY AND SCARED.

07/06/2020- AROUND 12: 32 PM, MY CAR SUDDENLY DIDN'T WORK/STOPPED AS I'M ABOUT TO TURN LEFT ON AN INTERSECTION . THE STEERING WAS LOCKED. PRIOR TO THAT THE DASHBOARD GAVE ME THE FOLLOWING WARNING SIGNS: * BATTERY CHARGE WARNING LIGHT * CHECK CHARGE SYSTEM * BRAKES * ABS * TRACTION CONTROL OR ESP THIS SITUATION LED ME TO CALL THE POLICE, BECAUSE I'M IN THE FRONT MIDDLE LANE AND CAUSING OBSTRUCTION, AND CALL MY INSURANCE TO TOW MY CAR WHICH CAME AT AROUND 3:00 PM. STOPPING AND TOTALLY LOSING POWER WHILE DRIVING ON A BUSY INTERSECTION IS NOT A SIMPLE PROBLEM. IT IS A LIFE-THREATENING SITUATION THAT HAPPENED TWICE IN AS LITTLE AS 3,000+ MILES OF DRIVING (AS MY ODOMETER INDICATED). I WOULD LIKE TO KNOW IF THIS IS RELATED TO THE CAR RECALL MY CAR HAS, WHICH AT THAT TIME NO PARTS ARE AVAILABLE. ALSO, THIS WAS NOT THE FIRST TIME MY BATTERY WAS DEAD. MY CAR IS BRAND NEW. I WAS TRYING TO FILE FOR LEMON LAW, BUT THEY SAY ITS NOT APPLICABLE SINCE I HAVE WARRANTY. I HOPE YOU CAN GIVE ME LIGHT ON THIS SITUATION. I AM A FIRST TIME DRIVER, I DON'T KNOW MUCH ABOUT CARS. I JUST WANT TO PRIORITIZE MY SAFETY. THANK YOU!

MY INCIDENT OCCURRED IN JANUARY 2020, WITHIN 2 WEEKS OF PURCHASE. THE CAR WAS BRAND NEW. I WAS DRIVING IN MY PARKING GARAGE AND TURNING INTO MY PARKING SPOT. AS I WAS MAKING THE TURN TO THE RIGHT, I HIT THE BRAKES TO SLOW DOWN. INSTEAD OF REDUCING SPEED, THE CAR ACCELERATED AND HIT A CEMENT POLE NEXT TO MY PARKING SPOT. THE CAR SHUT DOWN IMMEDIATELY, BUT THE AIR BAGS DID NOT GO OFF. THE FRONT END WAS COMPLETELY DAMAGED AND REQUIRED EXTENSIVE REPAIR ON THE FRONT BUMPER AND GRILL, FRONT LAMPS, RADIATOR, AND COOLING,

TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684 (727) 263-3103) WHO STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. AFTER THE RECALL LETTER WAS RECEIVED, THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE REMEDY PARTS WERE ON BACK ORDER FOR TWO WEEKS. THE FAILURE MILEAGE WAS 4,568. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

WHEN PRESSING THE GAS TO BEGIN MOVING FROM A COMPLETE STOP, AT A LIGHT ON THE 76 HIGHWAY, THE CAR WILL NOT KICK INTO DRIVE. YOU CAN PRESS THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE ONLY GOES 10 MILES PER HOUR IN TRAFFIC! THIS HAS HAPPENED 5 TIMES WITHIN THE LAST YEAR!

CAR LOOSES ACCELERATION AT HIGH RATES OF SPEED WHILE DRIVING ON HIGHWAY. ON AT LEAST 4 OCCASIONS EVEN WITH MY FOOT ON THE GAS PEDAL IT JUST SLOWS TO UNSAFE LEVELS WHILE ATTEMPTING TO ENTER ON THE HIGHWAY. THIS PASSED SATURDAY WHILE IN THE FAST LANE IT JUST SLOWED TO 30 MPH WITH CARS SLAMMING ON BRAKES BEHIND AND TO THE RIGHT OF ME.

MILEAGE REGULATOR ON DASHBOARD INITIALLY STARTED FLICKERING. THIS OCCURRED 3 OR 4 TIMES. THEN RECENTLY UTCSTARTED FLICKERING AND WENT BLANK. THUS I COULD NOT TELL HOW MAN MILES I HAD DRIVEN OR HOW MANY MILES I HAD UNTIL NEXT REFILL. THIS CONTINUED AND I TOOK A SHORT VIDEO. THEN CONTINUED TO DRIVE TO DEALERSHIP WHERE IT DID THE SAME THING. HOWEVER, MECHANIC COULDN'T DUPLICATE IT, BUT SAW MY VIDEO. IT WAS DETERMINED THAT I NEEDED A NEW MILEAGE REGULATOR WHICH IS ON BACK ORDER. CAR UNDER WARRANTY WITH LESS THAN 5,000 MILES. THIS PROBLEM OCCURRED WHEN DRIVING ON THE ROAD OR WHILE CCX WAITING FOR FOOD THRU A DRIVE IN. *TR

TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR FAILS TO AUTO LOCK INTERMITTENTLY. ADDITIONALLY, THE AUTOMATIC BRAKE ASSIST FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER GOING OVER A BUMP IN THE ROADWAY, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERTRICH HONDA OF EASTON (6546 OCEAN GATEWAY, EASTON, MD 21601), ON SEVERAL OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *LN*DT*JB*JB*LN*AS *TR*LN*TR

TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND SHIFT TO NEUTRAL SIMULTANEOUSLY TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PAUL MILLER HONDA OF WEST CALDWELL (1170 BLOOMFIELD AVE, WEST CALDWELL, NJ 07006, (973) 808-9100) ON FOUR SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REGIONAL INSPECTOR OUT TO DIAGNOSE THE VEHICLE. THE INSPECTOR ALSO FAILED TO ARRIVE AT A CONCLUSION FOR THE VEHICLE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,850.