2019 HONDA HR-V Complaints

I have only 40,000 miles on my 2019 Honda HRV. Due to utilizing the lane assist, my rack and pinion, inner tie rod ends and steering shaft assembly have all came lose. When I drive, I can turn my steering wheel to the right and left one inch and the wheels do not move. I need to move my steering wheel more than an inch for the wheels to engage due to everything being faulty and loose. I believe this stems from the vibration caused in the lane assist. I will now need to do a $2,000+ repair on a element of my vehicle that should last between 100,000 - 150,000 miles where my vehicle is only at 40,000 miles. I do not have invoice for the repair yet as I'm shopping around due to high cost. I have a video showing what the incident is, but the form won't allow me to send videos. I'm happy to send that video in a follow up.

The contact owns a 2019 Honda HR-V. The contact stated that while attempting to open the front passenger’s door the door handle fractured and fell off the vehicle. Upon inspection of the door handle, the contact stated that there was a brace missing used to secure and keep the door handle intact. The contact took the vehicle to the dealer to be inspected. The dealer informed the contact that there was no staff available to repair the vehicle. The vehicle was not repaired. The contact was scheduled a second appointment to have the vehicle repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

I am writing to request your assistance regarding a paint peeling issue that has developed on my 2019 Honda HR-V (currently at 50,320 miles). Recently, I noticed significant paint peeling at the top of the hood — in the exact same area previously identified in the 2016–2018 HR-V models covered under Honda’s paint warranty extension. When I contacted Honda Cares, I was informed that my VIN is not included in that warranty extension. This is very disappointing because I made a conscious effort to protect my vehicle by purchasing the clear coat warranty at the time of sale, believing it would cover or help prevent defects like this. Unfortunately, I was told that this issue is also not covered under that protection. This situation is particularly difficult for me, as I just finished paying off my car last month and am preparing to retire this year. My plan was for this HR-V to be my retirement vehicle, and facing an unexpected repair so soon is a financial hardship I did not anticipate. Furthermore, I am aware of the lawsuit filed with the NHTSA concerning paint defects on Honda vehicles. Given that my paint is peeling in the same area identified in that investigation and covered under the prior warranty extension, I respectfully request that Honda extend that same paint warranty coverage to my vehicle as a gesture of goodwill and fairness. I chose Honda for its reputation for reliability and quality, and until now, I have been very pleased with my HR-V. I hope you will consider my circumstances and the documented history of this paint defect, and help me resolve this issue so I can continue to enjoy my vehicle into retirement. Thank you very much for your time and understanding. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Not sure of the cause, but my vehicle burst in the flames unexpectedly. Prior to fire, the vehicle was running very well and up to date on maintenance. We were driving and smoke started coming from the hood. Suddenly the screens/monitors turned off on the vehicle. We pulled over, off the street as quickly as possible. Heard popping sounds, exited the vehicle. Then it burst into flames. Police showed to the scene first. Fire department arrived shortly after to put out the fire.

The contact owns a 2019 Honda HR-V. The contact stated that the SRS sensor warning light was illuminated, and the vehicle was taken to a local dealer. The vehicle was diagnosed, and the contact was advised that the SRS sensor was faulty and needed to be replaced. The contact also mentioned that the Lane Departure Warning, Collision Mitigation Braking System, and Rollover Protection System warning lights were illuminated; however, the contact had been advised that the warning lights was most likely been triggered due to the SRS sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,829.

I’m writing to express my concern regarding a recurring issue with the instrument cluster on my 2019 Honda HR-V. Specifically, the far-right section of the cluster — which includes the odometer and fuel gauge — frequently flickers or fails to display entirely. This makes it extremely difficult to monitor fuel levels or mileage, and I’m particularly concerned that the odometer may not be accurately recording the vehicle’s true mileage. After researching this issue, I’ve found that this is a well-documented problem among HR-V owners, with many attributing the failure to cracked solder joints on the instrument cluster circuit board. These cracks are believed to result from thermal expansion and contraction, exacerbated by the use of lead-free solder, which is more brittle than traditional alternatives. Given that this issue stems from a design and manufacturing decision — not from any misuse or neglect on my part — I feel strongly that this should be addressed as a manufacturer defect.

Around July 2024 my 2019 HRV began displaying warnings regarding the Honda sensing camera and the features associated with it. After spending my own time and money diagnosing the issue, the dealership explained the Honda sensing camera is malfunctioning. Without any further explanation they expected me to pay almost $2,000 to fix it. Now my car will not pass inspection unless I pay out of pocket to fix the malfunctioning camera despite the lack of reasoning. This feature should be removed from Honda vehicles if it is going to malfunction for no reason.

The entire odometer and fuel display on the right flickers with random characters and goes dark for long periods of time. Not knowing how much fuel seems to be a problem? Took it to the dealer and they indicated this is a common problem but have no remedies.

I bought this car new in 2019. It was never in an accident. While driving normally, the car started throwing warnings saying the lane keep assist has a problem, the collision mitigatuon system hhas a peoblem, the auto high beams have a problem, the road departure system has a problem. I paid Honda in Surprise AZ $210 for a diagnosis and they told me that it needs a new U3000-49 Multipurpose camera unit will cost $1,730 to replace and install and possibky another $1,420 for a new SRS unit. The car was never in an accident, and both of these should not be breaking after just 5 years of ownership. Clearly the multipurpose camera unit and also likely the srs are defective and should be recalled.

The gauge cluster sometimes fails to work at all and flashes multiple times when returning to normal. I cannot see speed, mileage, fuel level, oil life, or car temperature. It is a continuing issue.