2002 HONDA ODYSSEY Complaints
View complaints related to 2002 HONDA ODYSSEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2002 HONDA ODYSSEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 HONDA ODYSSEY- VICTOR, NY
THIS WAS ABOUT TRANSMISSION PROBLEM. I WENT TO HONDA DEALER, AND THEY COULD NOT DO ANYTHING BECAUSE IT'S OVER 100,000 MILES. THEY TOLD ME THAT THEY WOULD CONTACT HONDA CORPORATION, THEY MIGHT GIVE ME A DISCOUNT. THEY GAVE ME $1000 DISCOUNT, FROM $4700 TO $3700. AAMCO KNEW ABOUT THE ODYSSEY PROBLEM WAS WILLING TO FIX IT FOR $2592, AND I WENT FOR IT BECAUSE MY WIFE NEEDED THE CAR. I CONTACTED HONDA CORPORATION, ASKED TO SPLIT THE DIFFERENCE, FOR $1296. CASE# N012013-08060-1869 CASE MANAGER: CAROLINE (8000-999-1009 EXT. 117739) I EVEN SUBMITTED TO THE CASE MANAGER THE GRAPH OF THE ODYSSEY TRANSMISSION-RELATED COMPLAINTS TO NHTSA PER 100K SOLD. SHE TOLD ME THAT HONDA DOES NOT TRUST OUTSIDE REPORT. I TOLD HER THAT THIS IS NHTSA REPORT. THERE IS NOTHING THAT SHE COULD DO. I CONTACTED HONDA CORPORATION THREE MORE TIMES. THEY ONLY OFFERED ME $375 IN THE FORM OF DEALER CREDIT. I REJECTED. ABOUT A YEAR LATER, THE TRANSMISSION WENT BAD AGAIN, I SPENT TOTAL ABOUT $4000 TO REBUILD THE TRANSMISSION AGAIN. THEY LET YOU KNOW THAT HONDA IS SO BIG THAT A CUSTOMER LIKE ME, WOULD NOT BE ABLE TO FIGHT THEM. I WILL NOT BUY A HONDA CAR ANYMORE. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- TIGARD, OR
THE POWER TRAIN (TRANSMISSION) HAS FAILED AND NEEDS TO BE REPLACED, AT AN EXPENSE OF APPROXIMATELY $6,000. HONDA AMERICA REFUSED TO ASSIST IN ANY WAY. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- FAIRBORN, OH
THE STEERING WHEEL ON OUR VEHICLE PULLS TO THE RIGHT WHEN WE ACCELERATE OR THE TRANSMISSION UP-SHIFTS. THE VEHICLE CONTINUES TO GO STRAIGHT WHEN THIS HAPPENS BUT TURNING THE WHEEL LEFT HAS NO EFFECT UNTIL THE VEHICLE SPEED EVENS OUT. THERE IS ALSO SOMETHING IN THE FRONT END THAT IS LOOSE AND IS VERY NOTICEABLE ON ROUGH ROADS OR ENTERING/EXITING PARKING LOTS. YOU CAN HEAR SOMETHING JIGGLING OR MOVING AROUND THAT SHOULD'NT BE DOING SO. WE HAVE TAKEN IT TO 3 HONDA DEALERSHIPS AND HAVE SPENT OVER $3,000 REPLACING PARTS BUT THE PROBLEM PERSISTS. THE LOCAL DEALERSHIP SEEMS TO THINK THIS IS NORMAL BUT I DISAGREE, ESPECIALLY WHEN YOUR HEART SKIPS A BEAT WHENEVER IT HAPPENS. IT IS VERY UNNERVING AND SEEMINGLY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- VALPARAISO, IN
I CAN NOT GET MY DEALERSHIP TO PERFORM THE RECALL. DEALERSHIP: TEAM HONDA 4613 EAST LINCOLN HWY MERRILLVILLE, IN 46410 DESPITE PROVIDING THE RECALL NOTICE 13V-132, PROVIDING MY VIN #, AND MAKING AN APPOINTMENT IN ADVANCE, THEY REFUSED TO DO THE WORK. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- PORTLAND, OR
THE CHECK ENGINE LIGHT CAME ON WHILE WE WERE ON A SHORT TRIP ABOUT A MONTH AGO. I CAN FEEL THE SLIPPAGE BETWEEN 2ND AND 3RD GEAR. THE 2ND GEAR RECALL FIX DID NOTHING TO HELP THE PROBLEM. WHEN SPEAKING TO MY LOCAL HONDA DEALERSHIP, THEY WOULD NOT GIVE ME ANY INFORMATION ABOUT PROBLEMS WITH THE TRANSMISSION. THEY JUST KEPT SILENT. HOWEVER WHEN RESEARCHING THE TRANSMISSION ONLINE, THERE ARE A LOT OF TRANSMISSION COMPLAINTS FOR 1999 TO 2010 ODYSSEY TRANSMISSIONS WITH THE EXACT SYMPTOMS I HAVE. THIS HAS BEEN A LONG LASTING, WELL DOCUMENTED PROBLEM THAT HONDA IS IGNORING. HOW CAN I TRUST A DEALERSHIP THAT ISN'T HONEST AND TRUSTWORTHY? *TR
Source: NHTSA WEB SITE -
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2002 HONDA ODYSSEY- STATEN ISLAND, NY
2002 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE VEHICLE STOPPED WORKING. THE CONSUMER STATED THE VEHICLE WAS IN PERFECT WORKING CONDITION, BEFORE THE RECALL WAS PERFORMED.
Source: CONSUMER LETTER -
2002 HONDA ODYSSEY- FRAMINGHAM, MA
I WAS ENTERING AN INTERSTATE ON A CROWDED DAY WITH CONSTRUCTION CONES ON THE SIDE OF THE ROAD. I HAD TO ACCELERATE QUICKLY TO GET INTO A LANE, AND HIT THE GAS PEDAL. I LET UP ON THE PEDAL ONCE I WAS ON THE HIGHWAY, BUT THE PEDAL WAS STUCK. I TRIED TO PULL IT UP, BUT IT WOULD NOT MOVE. I COULD NOT GET OVER, AS THE SHOULDER WAS BLOCKED, SO LOOKED FOR AN EXIT. I TRIED TO SHIFT INTO NEUTRAL, BUT IT DID NOT SLOW THE CAR WHEN I DID. THE ONLY SUCCESS I HAD AT ALL IN SLOWING THE CAR (I WAS GOING 70MPH WHEN IT STUCK) WAS IN HOLDING THE BRAKES, WHICH I DID. I FINALLY SAW AN EXIT WHERE I COULD GET OFF, AND I DID, HOLDING THE BRAKES AS HARD AS I COULD WHILE THROWING THE CAR INTO PARK AND KILLING THE ENGINE. IT WAS ONLY BY TURNING THE CAR OFF THAT I WAS ABLE TO STOP IT. WHEN WE STARTED THE VAN LATER, THERE WAS A HORRIBLE SMELL (PROBABLY THE BRAKES), BUT THE PEDAL CAME UNSTUCK. MY MECHANIC DISCOVERED THAT THE CRUISE CONTROL HAD GOTTEN STUCK, AND HE DISCONNECTED IT. IT IS THE MOST TERRIFYING CAR EXPERIENCE I HAVE EVER HAD, AND I AM ONLY THANKFUL THAT I WAS ALONE IN THE CAR, AND NOT WITH MY CHILDREN. I WAS INCREDIBLY LUCKY, WAS COMPLETELY TRAUMATIZED, BUT HAVE HAD TO GET OVER IT BECAUSE MY JOB REQUIRES A GREAT DEAL OF DRIVING. I DON'T TRUST MY VAN, EVEN THOUGH I KNOW THE CRUISE CONTROL IS NOT CONNECTED. WHAT ELSE WILL IT DO NOW!? I HAVE BEEN UNHAPPY WITH VISIBILITY IN THIS VAN, ALREADY, AND THIS CONFIRMS THAT I WILL NEVER AGAIN PURCHASE ANOTHER ONE. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- YONKERS, NY
I PURCHASED THIS 2002 HONDA ODYSSEY NEW AND AFTER ONLY 69995 MILES, MY TRANSMISSION STOPPED WORKING. THIS IS UNACCEPTABLE TO HAPPEN AT THIS LOW OF MILEAGE TO A CAR THAT HAD NO PRIOR ACCIDENTS. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- SAN JOSE, CA
PROBLEM HAPPENS WHEN TRANSMISSION TRIES TO SHIFT FROM A LOWER RATIO AND THE NEXT HIGHER RATIO. DURING THE SHIFT, THE GEAR CHANGES WILL SOMETIMES PAUSES CAUSING THE CAR TO LOOSE FORWARD POWER SEEMS. WHEN PAUSE CONDITION IS NOTICED, LETTING UP ON THE GAS PEDAL ALLOWS GEARS TO CHANGE. SHIFTING PAUSES STARTED ABOUT 3-WEEKS AGO, AND ONLY ABOUT 5-SHIFT INCIDENTS HAVE ONLY HAPPENED SINCE. DEALER INSPECTED CAR AND CONFIRMED THE TRANSMISSION MUST BE REPLACED. COST TO REPLACE WAS QUOTED AT $4,652. DEALER IS TRYING TO GET SOME HELP FROM HONDA, BUT IT ISN'T LOOKING HOPEFUL. WE ARE ORIGINAL OWNER AND HAD ONLY BEEN BUYING NEW HONDA VEHICLES BEFORE THIS HAPPENED. *TR
Source: NHTSA WEB SITE -
2002 HONDA ODYSSEY- TRUMBULL, CT
MY 2002 HONDA ODYSSEY ONLY HAVE 60K WHEN MY TRANSMISSION FAILED. I HAVE CALLED AMERICA HONDA BUT THEY TOLD ME THERE IS NOTHING THEY CAN DO SINCE THE CAR TOO OLD. I ASKED THEM IF HONDA TRANSMISSION ONLY LAST THAT LONG. THEY DON'T SAY ANYTHING JUST KEPT SAYING THERE IS NOTHING THEY CAN HELP. I AM SO DISAPPOINTMENT WITH HONDA COMPANY. MY WHOLE HOUSE, RELATIVE HAVE HONDA BUT AFTER THIS. WE WILL NEVER EVER BROUGHT HONDA AGAIN. DISAPPOINTMENT CUSTOMER *TR
Source: NHTSA WEB SITE