2004 HONDA ODYSSEY Complaints

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BECAME FRACTURED WHILE ATTEMPTING TO SECURE THE SEATBELT AND WOULD NOT REMAIN IN AN UPRIGHT POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE ENTIRE DRIVER'S SIDE SEAT TRACK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED BUT ADVISED THAT THEY WOULD NOT BE WILLING TO ASSIST WITH THE REPAIR COSTS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,835.

HONDA WILL NOT WARRANTY FAILED FRONT PASSENGER SIDE AIRBAGS. DUE TO 36,000/ THREE YEAR WARRANTY EXPIRATION. A FEDERAL MANDATE RECALL ON FRONT AIRBAGS WAS ALREADY EXECUTED ON THIS VEHICLE. WHY HAS HONDA NOT BEEN MADE TO WARRANTY ALL AIRBAGS SYSTEMS ASSOCIATED WITH THE FRONT PASSENGER AND DRIVER SEATS. DOES IT TAKE SERIOUS INJURY OR DEATH TO MAKE THE NHTSA REGULATE MANUFACTURES TO STAND BEHIND THE SAFETY EQUIPMENT IN THEIR VEHICLES FOR THE LIFE OF THE VEHICLE. I HOPE THAT MY COMPLAINT ALONG WITH OTHER VEHICLE OWNER COMPLAINTS ABOUT THIS SAFETY ISSUE WILL BE ADDRESSED ASAP. *TR

I CONTACTED A HONDA DEALER (HONDA OF COLUMBIA, LEXINGTON, SC 29072) FOR MY ODYSSEY VAN AIRBAG RECALL ON 10 NOV AND FILED THE RECALL REPAIR. I ASKED A SERVICE REP WHAT I NEEDED TO DO WHEN THE AIRBAG WERE NOT SAFE. HE TOLD ME THAT I NEEDED TO KEEP DRIVING MY VAN AT MY OWN RISK WHILE NEW AIRBAGS WERE ON ORDER! ON 31 DEC, I WENT TO THE DEALER AND ASKED THE STATUS OF MY AIRBAG RECALL FIX STATUS. THEY GAVE ME THE SAME ANSWER THAT I HAD TO DRIVE MY VAN AT MY OWN RISK UNTIL THE AIRBAGS WOULD ARRIVE, BUT DID NOT KNOW HOW LONG IT TOOK. THIS IS ABSOLUTELY NOT RIGHT! HONDA CAR OWNER HAVE TO KEEP DRIVING AT THEIR OWN RISKS WHEN THE SAFETY PROBLEMS ARE CAUSED BY THE COMPANY? THE COMPANY MUST OFFER AN ALTERNATIVE CAR FOR AFFECTED CUSTOMERS UNTIL THEIR CARS ARE FIXED. WAITING FOR 2 MONTHS OR LONGER IS NOT ACCEPTABLE ESPECIALLY WHEN THE RECALL MAY CAUSE A FATAL RESULT. *TR

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT RUST WAS DISCOVERED UNDERNEATH THE PASSENGER SIDE AIR BAG INFLATOR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

I PURCHASED A HONDA ODYSSEY FROM A LOCAL HONDA DEALER MARCH 2012 WITH 122,000 MILES ON IT AND WHAT I WAS TOLD WAS A BRAND NEW TRANSMISSION. NOVEMBER 2014 I DROVE THE CAR TO MY GRANDMOTHERS HOUSE 5 HOURS AWAY FOR THANKSGIVING AND THE DAY AFTER THE RETURN TRIP THE CAR BEGAN SLIPPING GEARS. HONDA WANTS $5,100 TO FIX IT. THE TRANSMISSION THAT IS IN IT NOW IF THEY INDEED PUT A NEW ONE IN IT IS ONLY 2 1/2 YEARS OLD AND HAS 47,000 MILES ON IT!! THAT IS RIDICULOUS!! I PAID $7,900 FOR A CAR THAT LASTED ME ONLY 47,000 MILES!! *TR

A PASSENGER IN THE CAR WAS BRINGING THE WINDOW DOWN. THE PASSENGER WINDOW DROPPED INTO THE DOOR, JUST FELL DOWN INTO THE DOOR WITH A LOUD NOISE. THE WINDOW DID NOT SHATTER BUT THE WINDOW WOULD NOT ROLL UP. WE TOOK THE CAR IN FOR SERVICE. THE DOOR HAD TO BE TAKEN APART TO FIX THE WINDOW. ALSO, WE REPLACED THE PASSENGER DOOR AND DRIVER DOOR ELECTRONIC CONTROL UNITS. THE FIRST TIME, THE WINDOW DID NOT WORK. THE SECOND TIME BOTH UNITS WERE REPLACED, THE WINDOW CAN NOW BE CONTROLLED FROM THE PASSENGER SIDE, BUT NOT THE DRIVER SIDE. SINCE THEN, A NUMBER OF OTHER HONDA ODYSSEY (2003-2005) HAVING THIS EXACT ISSUE HAVE SURFACED. THIS SEEMS LIKE A MANUFACTURING ISSUE AND SHOULD BE FIXED BY THE DEALER NOT THE CONSUMER. *TR

DRIVING ON HIGHWAY ON 11/15/2014 WAY TO WORK AROUND 65 MPH AND SUDDENLY FELT A JERK AS SOME ONE HIT FROM BEHIND, LOOKED AROUND AND KEEP DRIVING FELT JERK AGAIN AND SPEED OF VEHICLE CAME DOWN PULLED CAR TO THE SIDE. STOPPED THE ENGINE FOR FEW MINUTES AND STARTED THE CAR AGAIN PUT GEAR IN DRIVE AND CAR IS MOVING VERY SLOWLY EVEN GIVING ENOUGH GAS. END OF CALLING TOW TRUCK AND TOWED CAR TO CLOSE BY DEALER. DEALER CALLED ME TODAY 11/15/2014 TO INFORM THERE IS A TRANSMISSION FAILURE AND NEED AROUND $6000 IN REPAIRS. *TR

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE VIOLENTLY ACCELERATED CAUSING THE VEHICLE TO CRASH INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO LACERATIONS TO THE LEFT ARM, BURNS ON THE LEFT AND RIGHT HANDS, AND A SMALL CUT TO THE RIGHT HAND FROM THE AIR BAG DEPLOYING. THE CONTACT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED A BRUISE TO THE CHEST BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

DRIVER SEAT BRACKET FAILURE (METAL FATIGUE) RENDERS BOTTOM OF SEAT LOOSE, NOT HOLDING DRIVER IN FIXED POSITION. FAILURE RENDERS SEAT RESTRAINT SYSTEM INEFFECTIVE. DEALERSHIP POSITION IS THAT FAILURE IS DUE TO AGE, AND WILL NOT REPLACE AT ITS COST. METAL BRACKET IS NOT RUSTED AT FAILURE LOCATION. PICTURES SHOW STRESS FATIGUE DUE TO RIVETING PROCESS. REPAIR COST = $1681. CURRENT BLUE BOOK VALUE = $2475. COST FOR ME TO REPAIR IS EXCESSIVE. OTHER SIMILAR FAILURES REPORTED ON INTERNET SINCE 2002. MY POSITION IS THAT HONDA CORPORATION IS SHIRKING ITS RESPONSIBILITY TO MANUFACTURE A SAFE VEHICLE (THAT HAS BEEN MAINTAINED) REGARDLESS OF AGE. *TR

I HAVE A COMPLAINT ABOUT THE WAY HONDA OFFICIALS AND THE HONDA DEALERSHIP HAVE BEEN HANDING MY REQUESTS TO HAVE MY AIRBAGS REPLACED. MY CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT; HOWEVER, IN ORDER TO SEND THIS COMPLAINT TO YOU I HAD TO ENTER AN ACCIDENT DATE. I HAVE BEEN TRYING SINCE MARCH 2014 TO GET THE DEALER TO REPLACE THE AIR BAGS IN MY 2004 HONDA ODYSSEY. ACCORDING TO A HONDA OFFICIAL AT 1-800-999-1009 AND THE OFFICIAL HONDA WEBSITE, BOTH MY DRIVER AND FRONT PASSENGER AIRBAGS ARE AFFECTED TO BY RECALL NOTICE. HOWEVER, SINCE MARCH I HAVE HAD SEVERAL CONTACTS WITH THE DEALERSHIP AND CONTINUE TO GET A RUN AROUND. THEY WILL NOT REPLACE THE BAGS UNTIL THEY PROVE, IN DIAGNOSTIC TESTS, TO BE DEFECTIVE. I WILL BE CHARGED $90 FOR EACH TEST THEY FIND NEGATIVE. IT WAS MY UNDERSTANDING THAT ALL AIRBAGS FROM THIS REGION OF THE COUNTRY AND BEARING MY VIN, MAKE AND MODEL WERE TO BE REPLACED FREE OF CHARGE. I HAVE YET TO RECEIVE A PAPER RECALL NOTICE, BECAUSE ACCORDING TO A HONDA OFFICIAL ON 9/15/14, THE DELAY IN MAILING THEM OUT IS DUE TO THE LACK OF SUFFICIENT AVAILABLE REPLACEMENT AIRBAGS TO HANDLE THE RECALL NOTICE. I HAVE LEFT SEVERAL VOICE MAIL MESSAGES WITH THE DEALERSHIP WHERE I PURCHASED MY VEHICLE, BUT NO ONE HAS RETURNED ANY OF MY CALLS. JUST WHAT AM I EXPECTED TO DO? HOW LONG MUST I WAIT TO RECEIVE PROPER NOTICE FROM HONDA OFFICIALS? AM I EXPECTED TO PAY FOR ALL OF THE DIAGNOSTIC TESTS? IF AN AIRBAG PASSES A DIAGNOSTIC TEST THERE'S NO GUARANTEE THAT IT WILL NOT DEPLOY AT A FUTURE TIME WITH THE SAME DISASTROUS OUTCOME WE'VE BEEN HEARING ABOUT IN THE NEWS. IS ANYONE ADVOCATING ON OUR BEHALF? *TR