2002 HONDA ODYSSEY Complaints

TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTICED THAT HER SECOND GEAR MALFUNCTIONED. THERE WERE NO FAILURES PRIOR TO THE REPAIR WORK. SHE STATED THAT THE VEHICLE WAS VERY DIFFICULT TO SHIFT. EACH TIME SHE HAD THE VEHICLE SERVICED, SHE WOULD ASK ABOUT THE TRANSMISSION FAILURE. THE CONTACT WAS INFORMED EACH TIME THAT THE VEHICLE WOULD PERFORM IN THAT MANNER AFTER THE OIL KIT WAS INSTALLED. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE'S SECOND GEAR FAILED. THE DEALER ATTEMPTED TO CHARGE $3,200 FOR THE REPAIR. HER LOCAL DEALER STATED THAT THEY WOULD PAY 75% OF THE REPAIR WORK, IF SHE PAID THE OTHER 25 PERCENT. THE CONTACT BELIEVED THAT SHE SHOULD NOT HAVE TO PAY ANYTHING BECAUSE THERE WAS A RECALL. THE CURRENT MILEAGE WAS 61,288 AND FAILURE MILEAGE WAS 25,735. UPDATED 04-09-08 *BF

TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 45 MPH, THE VEHICLE RANDOMLY DOWNSHIFTS INTO SECOND GEAR. THE CONTACT IS REQUIRED TO SHIFT; HOWEVER, THERE IS A DELAY BEFORE THE VEHICLE BEGINS OPERATING NORMALLY. THE DEALER STATED THAT THE TRANSMISSION MUST BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 38,100 AND CURRENT MILEAGE WAS 38,750.

TRANSMISSION FAILURE. AFTER SECOND GEAR IT WILL SLIP. ALREADY HAD A RECALL PERFORMED ON IT WITH AN OIL JET COOLER. *TR

2002 HONDA ODYSSEY RECALL ON AUTOMATIC TRANSMISSION. CONSUMER STATES THAT THE DEALER STATED THAT HER VEHICLE WAS NOT INVOLVED IN THE RECALL. AND NOT TO BRING IT IN TO BE LOOKED AT. CONSUMER STATED THE TRANSMISSION FAILED ON SEVERAL OCCASIONS. *KB THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN THE MAIL REGARDING THE TRANSMISSION, BUT WHEN SHE PROVIDED HER VIN SHE WAS TOLD HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE TRANSMISSION FAILED IN OCTOBER 2005. AFTER THE TRANSMISSION FAILED, THE CONSUMER WAS THEN INFORMED HER VEHICLE WAS INDEED INCLUDED IN THE RECALL. THE CONSUMER WAS TOLD TO FAX OVER ALL THE NECESSARY PAPERWORK FOR A FULL REFUND. THE CONSUMER THEN RECEIVED A CALL STATING HER VEHICLE WAS NOT INCLUDED IN THE RECALL. HONDA STATED THEY HAD SPOKEN WITH THE MECHANIC, AND THE WORK THAT WAS PERFORMED WASN'T INCLUDED IN THE RECALL. THE TRANSMISSION FAILED AGAIN ON AUGUST 11, 2007. *JB

WITH ONLY 1500 CHARACTERS, THERE IS NOT ENOUGH ROOM TO COMPLETE THE DETAILS. I BOUGHT THE HONDA ODYSSEY USED, WITH 76,000 MILES ON IT. I HAVE OWNED IT FOR 2 YEARS/3 MONTHS. SINCE THAT TIME, I HAVE HAD INTERMITTENT 2ND TO 3RD GEAR SLIPPAGE THAT HAPPENED ONCE EVERY 2 MONTHS. I WAS TOLD BY A HONDA DEALER TO WATCH IT OVER THE NEXT FEW MONTHS, NOT THE ONE I USUALLY GO TO. I THEN BROUGHT IT IN RECENTLY AND EXPLAINED THE SLIPPING WAS OCCURRING ONCE A WEEK, THE EVERY COUPLE OF DAYS. THE VEHICLE NOW HAS 132,000 MILES. HE TOLD ME IT WAS THE TRANSMISSION, ESPECIALLY WHEN 1 DAY BEFORE SCHEDULED MAINTENANCE, THE CHECK ENGINE LIGHT CAME ON. THE CODE WAS P0730 (INCORRECT GEAR RATIO). I WAS TOLD IT NEEDED A NEW TRANSMISSION. SINCE THE 2ND TO 3RD GEAR SLIPS AND REV'S THE ENGINE, WITHOUT ENGAGING FOR UP TO 30 SECONDS NOW, AND BASED ON OVER 10 WEBSITES WITH MANY CUSTOMER COMPLAINTS, THIS SEEMS TO BE THE ISSUE. I CANNOT ADD ALL THE CONTENT FROM THESE WEBSITES, BUT HONDA HAS A SECRET WARRANTY (AS DO MANY MANUFACTURERS) ON THIS ISSUE. I HAVE BEEN OFFERED WARRANTY PRICING OF $2700/2 = $1300 FOR THE TRANSMISSION, AND TOLD I WOULD HAVE TO PAY THE LABOR OF $750, TOTALING $2154, BY THE REGIONAL REP. UNACCEPTABLE. I HAVE DOCUMENTED PROOF, EVEN WITH THIS MILEAGE THAT OTHERS HAVE RECEIVED THIS SECRET WARRANTY TRANSMISSION FOR FREE, INCLUDING LABOR. I CAN SUBMIT THE LINKS AND DETAILS OF THESE CASES AT HONDA'S/BBB'S REQUEST. RESOLUTION SOUGHT: I WANT AMERICAN HONDA TO BACK THEIR DEFECTIVE PRODUCT. I WANT THEM TO REPLACE THE TRANSMISSION FOR FREE (PARTS AND LABOR), AND PROVIDE A 100K WARRANTY WITH IT. 36,000 IS POOR, SINCE MOST OTHER COMPANIES OFFER 100K WARRANTY. IF I BUY A REBUILT TRANSMISSION FROM OTHER TRANSMISSION OR GOODYEAR, ETC. STORES, THEY GIVE A LIFETIME WARRANTY OR 100K. *TR

I HAVE A 2002 HONDA ODYSSEY AND THE TRANSMISSION IS GOING ON THE CAR. I HAD IT AT THE DEALERSHIP. THEY INSPECTED IT AND SAID I HAD TO PAY 1,400.00 . I TOLD THEM I COULD NOT AFFORD IT AT THAT TIME AND I PICKED UP MY CAR. I HAVE SINCE CONTACTED THEM AND ASKED TO DO THE SERVICE ALTHOUGH I FEEL IT SHOULD BE A WARRANTY ITEM. THEY RESCINDED THEIR OFFER TO REPAIR THE CAR FOR 1400.00. I FEEL IT SHOULD NOT BE ANY COST TO ME THE CAR HAS LESS THEN 100,000 MILES. *TR

TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 10 MPH, THE TRANSMISSION SKIPPED WHEN SHIFTING INTO SECOND GEAR. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED AT THE APPROXIMATE COST OF $1,300. THERE WERE NO PRIOR WARNINGS BEFORE THE FAILURE. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE DEALER STATED THAT THEY DID NOT WANT TO MAKE THE REPLACEMENT, EVEN THOUGH THE WARRANTY AND MILEAGE WERE COVERED UNDER NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 110,000.

YESTERDAY (2/1/08), ODOMETERS READ APPROXIMATELY 41,000. PASSENGER SIDE SLIDING DOOR REFUSES TO LATCH CLOSE. AFTER OPEN AND CLOSING SEVERAL TIMES, FINALLY A HARD PUSH AFTER THE LAST CLOSE, THE DOOR LATCHES CLOSE. THIS HAPPENED 3 TIMES THE WHOLE DAY. TODAY, THIS HAPPENED AGAIN, WHILE MY WIFE WAS DRIVING WITH TWO SMALL CHILD'S. THE DOOR WON'T LATCH & CAR WON'T LOCK A CALL TO HONDA CUSTOMER SERVICE, GOT THE ANSWER THERE'S NO RECALL ON THE 2002 ODYSSEY REGARDING THE SLIDING DOOR. WHEN ASK IF 2008 MODEL HAS ALL THE BUGS FIXED, ANSWER WAS "WHAT CAN AMERICAN HONDA DO FOR YOU". YOU SHOULD BRING THE VEHICLE TO DEALER FOR CHECK UP. I ANSWER THERE'S NOTHING YOU CAN DO, THANKS. *TR

HONDA ODYSSEY 2002 MODEL, TRANSMISSION FAILED AT 65K MILES AND NEEDS REPLACEMENT. SEARCHING THE WEB, IT APPEARS HONDA IS AWARE OF THE PROBLEM AND HAS EXTENDED TRANSMISSION WARRANTY OF 1999-2001 MODELS, BUT NOT 2002 AND LATER MODELS. *TR

I HAVE A 2002 HONDA ODYSSEY. I HAD THE TRANSMISSION SERVICED IN AUGUST 2007. IN DECEMBER 2007, I TOOK IT IN DUE TO ROUGH SHIFTING. I WAS TOLD IT NEEDED NEW ENGINE MOUNTS. TWO WEEKS LATER, I TOOK MY FAMILY TO THE MOUNTAINS ON A GETAWAY. IT WAS SLIPPING OUT OF GEAR ON NEARLY EVERY OTHER HILL. WHEN WE GOT HOME, HONDA AGREED TO COVER 1/2 THE REPLACEMENT COST. MY HALF WAS $1600. I READ POSTING ONLINE WHERE HONDA HAD PAID THE ENTIRE REPAIR COST FOR SOME CUSTOMERS. WHY THE DISPARITY? MY GUESS IS THAT THESE TRANSMISSIONS ARE FAILING AT RIDICULOUSLY HIGH RATES, AND THEY ARE TRYING TO MINIMIZE THEIR LOSSES. *TR