2022 HONDA PASSPORT Complaints

The vehicle struggles to start after sitting for around an hour. A new battery has been installed after only 3.5 years and 75k miles. A new starter was installed after the same interval. Problems have not been fixed. Probably all stemming from the auto start stop system

While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA Recall 23V-431 (MFR Campaign ID: ZEM) for the MOST FAKRA communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.

The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is excluded from the 10-year starter warranty extension under Service Bulletin 23-009, leaving me to pay out-of-pocket for a known defect. I am filing this to support the ongoing NHTSA Engineering Analysis regarding Honda Auto Idle-Stop system failures, as the defect creates a dangerous stall risk at intersections

I own a 2022 Honda Passport . The vehicle auto idle-stop system has failed to restart at a traffic light. The vehicle shuts down and eventually restarts after several manual attempts and was able to be driven again. Typically, the vehicle stops in the middle of the road at the stop light and the engine shuts down. After a while, I was able to restart and drive without issues. In the meantime I am in a stalled vehicle in the middle of high speed traffic. The vehicle was taken to a dealer. The vehicle was diagnosed with having a starter failure and two burned out relays. I have never had a problem starting the vehicle when I begin a drive. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100. Failed parts were retained by the dealer.

I drive the car with the engine-idle-at-stop function disengaged. Several times when slowing down, but still moving, the car shifts into park; the AC and radio remain on. I have to press engine start to start the engine. Several other times when already stopped, such as at a red light or in traffic, waiting to make a turn, the engine shuts off and the car shifts into park. I have to press the engine start button to turn the car back on. I am getting honked and hollered at in traffic, and could easily be vulnerable to being rear-ended when my moving car suddently turns off ad stops running (winds up in Park). A non-dealer ran diagnostics and found No History of any error codes, and the system worked when they drove it. The day before the non-dealer had the car, it shut off 2 times in about 2 miles. He said the New battery is fine, the alternator is fine, and they do not know what to troubleshoot. No lights light up prior to the incidents, but they light up momentarily during it: it is the "Charging System Indicator" and the "Malfunction Indicator Lamp" that light up. The new battery is one week old and installed as per the owner's manual and was checked by a 3rd party today. These events have occurred with both the original and new batteries. All of this has been over the past few months, with most incidents - an escalation - the past couple of weeks.

The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.

The contact owns a 2022 Honda Passport . The vehicle auto start stop failed when at a traffic light. The vehicle was shut down and restarted and the vehicle was able to be driven again. In another occurrence, The vehicle stopped in the middle of the road at the stop light. After awhile, the vehicle was able to restart and drive without issues. The vehicle was taken to a dealer; however the vehicle was diagnosed with having a starter failure and burned out relay. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100

The contact owns a 2022 Honda Passport. The contact stated that the idle stop/start feature had failed on multiple occasion while at a complete stop. The contact stated that the feature could be disabled; however, the contact would be burdened with the task of disabling the feature each time after starting the vehicle. Once the failure would occur, the vehicle would remain in neutral(N) and would not restart in neutral. The contact would be forced to place the vehicle into (P) and manually restart the engine; this had been a cause for concern as this failure would cause the contact to hold up traffic. The contact also express concern that the failure may lead to an accident. The vehicle had been taken to the dealer on multiple occasions to address the issue where he had been informed to turn off the feature, replace the battery, and have a battery reset performed on the vehicle. The contact had performed all three recommended remedies; however, the failure had persisted. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

The contact owns a 2022 Honda Passport. The contact stated while operating the vehicle stated that the vehicle has stiff steering and a odd noise coming from the steering wheel. The contact referenced NHTSA Campaign Number: 24V184000 (Steering) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.

My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issues. As I was driving, I suddenly heard a VERY LOUD “pow!” kind of noise from the top of my car. It was incredibly loud, and sounded like a gunshot or a firework on the roof of my vehicle. I was able to pull over to inspect my car, and I immediately saw the damage to my sunroof. The rest of my car stayed perfectly intact, and there was no rock present, no foreign debris, and no mark on my interior sliding sunshade (indicating nothing hit my sunroof glass to shatter it). My interior sliding sunshade was closed at the time this incident occurred, as I am positive I would have experienced an injury to my face had it been open! The explosion from my glass was violent, as it did not simply crack my glass, but instead it blew up leaving shards of glass on top of the interior sliding sunshade – those shards would have hit my face and body when the explosion happened. I have photos of the damage and I also have two dash cams in my car – one of the cams records video footage of the front view of my vehicle, and the other camera records video footage of the back view from my vehicle. The video footage I have recorded also supports my claim fully, and demonstrates that no objects were “kicked up” and hit my car, and the back view shows the shards of glass flying off of my car during the explosion. You can also hear the loud “POP!” in the video footage I have, and it is very clear when this happened. A certified Honda dealership has my car at their shop right now. Honda Corporate has been slow to respond and they are falsely claiming they have never heard of this happening!