2025 HONDA PILOT Complaints

Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.

I was travelling northbound in the right lane, of two lanes, on Hwy 55 in St. Louis Tuesday around 0715 when my Honda Pilot suddenly braked very hard; the Collision Mitigation Braking System (CMBS) had gone off without reason. I was in a construction zone and I was probably traveling about 50 miles per hour. There were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. I did not come to a complete stop, well I don't think I did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. I was in shock and confused unable to figure out happened. After a brief assessment of my surrounding I accelerated and continued on my way to work. If someone has been following me I have no doubt they would have collided with me, worse it could have been a tractor trailer! I got to work and was mentally shot for the rest of the day. The dealer was friendly, somewhat empathetic and I scheduled a maintenance check up. I have owned the car less than one month of this this report. I am already looking for a new vehicle and will NEVER own a Honda again. Driving this vehicle with that CMBS that can go off randomly, a/k/a "phantom brake" is nerve raking. I do my best to remember disable the system before driving. Sadly, a system I would ordinarily enjoy having. Also, I now fear following other Honda drivers because if their CMBS fail I might crash into them! The idea Honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! Frankly, their complacency is nothing short of apathy for human life. I am going to lose thousands of dollars getting out of this vehicle, which I find unacceptable and cruel. I am happy to testify to this account and am telling you this is nothing short of my sworn statement.

Vehicle collision system for warning distance was placed to low setting. Driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. Neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. Rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. No car behind me or else we would have been rear ended. Tried turning system completely off but it resets every time at car startup.

Every time I fill my car up with gas and I set the nozzle to shut off automatically when it is full of gas, gas spits out all over my car and on the pavement. I called the dealership and they said this is normal. I do not feel that it should be. Also, whenever I drive my car it acts as if it has no power and it almost feels like it’s missing or not getting enough gas or something.

The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.

I was coming out of a parking lot so I was braking. My car suddenly surged even though my foot was on the brake. I pushed the brake harder and harder my car moved about 20 ft. toward a curb before it stopped. We are contacting the dealer to have it checked. No reports where filed. There was no warning before it happened. It speed up like it was accelerating to go on the expressway.

My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering.

Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Honda Pilot. The contact stated that while driving 74 MPH, the vehicle unintendedly decelerated to 50 MPH. The message "Front Driver's Assist System Cannot Operate - Clean Area Some" was displayed. The contact stated while in the process of pulling over to the side of the road, the vehicle accelerated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the front radar had gone into LIMP mode and was misaligned. The dealer realigned the radar. Additionally, the dealer informed the contact that it was a known failure and that the front radar of the vehicle could become misaligned after hitting a pothole. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,172.

My trunk is getting full of water every time is rain,and I haven’t even use my trunk and my vehicle is not even close to 2,000 mile,