2025 HONDA PILOT Complaints
View complaints related to 2025 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2025 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 HONDA PILOT- Camden, NC
On Friday August 21,2026 at approximately 10:00am I departed my house. Approximately 4 minutes later while traveling the engine lost power and began misfiring. Steering and braking capabilities were both reduced. Numerous system failure lights were flashing. The vehicle is currently at the dealership awaiting Honda repair plan.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Medford, MA
The moonroof of my car exploded on my panoramic sunroof. It was a hot summer day and I had the AC on. I opened the panoramic sunshade and as soon as it was fully open the moonroof glass upfront exploded. My family and I were very shaken, showered in glass and I almost swerved into a car that was passing me to the left. My wife had a minor cut on her arm that initially looked worse than it was. My younger son got glass in his mouth and said he swallowed some by mistake. The poor kid was crying for days thinking he was going to die. This was not a busy highway. There was no sign of debris hitting the car / moon roof. Pictures were taken after I cleaned up the broken glass around the rim of the moonroof so I could drive 2.5 miles to get off the highway without more glass falling on us.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Mooresville, NC
I presented the vehicle to a Honda service shop for a squeaking noise from the front of the vehicle. The technician diagnosed a 'loose crash bar/reinforcement bar.' The technician tried to tighten the bar but noted it did not tighten enough to stop the movement, and that the bar will need to be replaced to resolve the complaint. When I spoke to the service manager, he indicated that other vehicles had presented with loose crash bars recently and it 'was on their list.' This vehicle is 37,000 miles and has not been in any accidents. It seems unreasonable and a safety concern that a crash bar has loosened after 37,000 miles and cannot be tightened. This suggests a defect in the hardware or torque specifications that could affect how the crash bar performs in an accident.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Batavia, OH
We bought our 2025 Pilot in XXX. Within the first 500 miles, the steering wheel was locking up when trying to turn left or right. I was very concerned driving it that it could have locked up during driving and caused an accident. It was taken to Honda East in [XXX] where they agreed the steering rack was bad and replaced it. Currently it has 33,000 miles and is making a grinding/growling sound when turning. Took it back to Honda East (same location) on XXX, where they again stated that there is something wrong with the steering rack and it needs to be replaced. I am currently waiting on a new one to be delivered and they told me I would have to bring it back in for repair. I am concerned with the safety of our Pilot and think there needs to be some type of investigation of the Honda steering racks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Nutley, NJ
The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle. The vehicle was driving approximately 60 MPH at the time of the crash and came to a stop upon impact. The air bags did not deploy. The vehicle was towed a local law enforcement parking lot. No warning lights were illuminated. A Police report was filed. The vehicle was destroyed. The contact and mother were injured. The contact was seated in the driver’s seat and suffered injuries to the left arm, back, and ribs, and the contact’s mother was seated in the rear driver’s side seat and suffered injuries to the left arm and both knees. No injuries were reported outside of the vehicle. Medical Treatment was required for the injuries sustained. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2025 HONDA PILOT- Enid, OK
The vehicle has suffered a life-threatening, complete loss of power steering while driving under identical, hazardous conditions on two separate occasions. There were no warning lights or inductors prior to either event. 1. The vehicle suffered a complete steering failure while driving over railroad tracks with a child inside the vehicle. A full replacement of the steering gearbox and power steering rack was performed under warranty (Defect Code: 03001 [Binding/Sticking], Symptom Code: 03217 [Not Operating]). This failure occurred only 20 days after receiving routine manufacturer maintenance from a Honda service department. 2. The exact same dangerous defect recurred, causing another complete loss of power steering while driving over railroad tracks with a child in the vehicle. The service department confirmed they successfully duplicated this power steering failure twice during active diagnostics.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Woodway, TX
I was driving and I heard a loud bang and then sounds on the top of my roof. I pulled over and found the sunroof had exploded. There is a large portion that is gone. The glass that is left is spider cracked around where the glass is gone. There are pieces of glass that are angled upwards
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Noblesville, IN
The automatic breaking sensor put on my brakes at random times. It happens when going over a small rise in the road and also happened on a 2 Lane road when a semi truck was coming the opposite direction totally within its lane and the sensor for some reason thought maybe the vehicle was in my lane. This caused a sudden breaking and could’ve caused an accident by either me reacting to that breaking or by Vehicle following me hitting my car. This has happened multiple times and is very disconcerting. I took it to the dealer, but they could not find anything wrong with the car.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Mobile, AL
Driving down country road doing about 45 mph when all of a sudden the brakes slammed on throwing me into the seat belt. There was no vehicle or other obstacle insight. Called dealer to see if there was a safety bulletin on this problem. They said there were no safety bulletins on this. They said to check for bugs on the emblem. No bugs on Honda emblem or in front of the rear view mirror on the windshield. Just glad I was not on the interstate doing 70 mph when this happened. It definitely would have caused a wreck.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Rockvale, TN
My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.
Source: NHTSA WEB SITE