2025 HONDA PILOT Complaints
View complaints related to 2025 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2025 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 HONDA PILOT- Canfield, OH
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Tampa, FL
1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).
Source: NHTSA WEB SITE -
2025 HONDA PILOT- dexter, MI
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Fair Oaks Ranch, TX
the right rear seat safety belt warning keeps going off as if the passenger does not have the seat belt fastened although they do have it fastened.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Oreland, PA
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2025 HONDA PILOT- Northbergen, NJ
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Leesburg, OH
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Metairie, LA
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield glass, its installation, mounting, or related vehicle components. Honda declined to provide assistance or initiate any further investigation. My concern is not simply that windshield glass can occasionally be damaged by road debris. Rather, I am concerned that the windshield may be unusually susceptible to cracking under conditions that should reasonably be expected during normal operation of the vehicle. A windshield is a critical safety component, and repeated or unusually easy cracking could potentially affect driver visibility and the structural integrity of the windshield. I am also aware of other reported complaints involving windshield cracking on 2025 Honda Pilot vehicles. The existence of similar reports raises additional concern that this may not be an isolated incident and that the issue may warrant further investigation. I respectfully request that Honda: 1. Review the circumstances surrounding this windshield failure; 2. Determine whether similar windshield complaints have been reported for the 2025 Honda Pilot; 3. Investigate whether there may be a defect involving the windshield glass. Because the windshield is an essential safety component, I believe this matter deserves more than a determination that the damage is simply ordinary road debris.
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Wappinger Falls, NY
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
Source: NHTSA WEB SITE -
2025 HONDA PILOT- Amherst, MA
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and the vehicle was cleared to drive by a Honda certified technician.
Source: NHTSA WEB SITE