2003 HONDA PILOT Complaints

KEY GETS STUCK IN IGNITION, VERY FRUSTRATING WHEN THE KEY DOES NOT WORK. THIS EFFECTS THE LOCK CYLINDERS(TUMBLERS). THIS SHOULD HAVE BEEN A VERY, STRAIGHT FORWARD ISSUE HONDA WOULD ADDRESS. ALSO HAVE A 2011 PILOT (IN ADDITION TO HONDA MINIVAN) AND CONCERNED THIS WILL OCCUR WITH NEW CAR. UNDERSTAND WEAR AND TEAR, BUT THIS IS A BASIC FUNCTION FOR IGNITION. HONDA NEEDS TO ADDRESS THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE 10 MINUTES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION CYLINDER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 209,000.

BROKEN IGNITION TUMBLER: I HAD JUST FINISHED RUNNING ERRANDS AND WAS STARTING HOME WHEN THE KEY WOULD NOT TURN IN THE IGNITION. I HAD NO WARNING THERE WAS A PROBLEM, ALL OF A SUDDEN IT JUST WOULD NOT TURN...... NOT EVEN AFTER MULTIPLE ATTEMPTS. THIS LEFT ME STRANDED WITH MY FIVE CHILDREN. I HAD TO GET THE CAR TOWED TO NEAREST HONDA DEALERSHIP..THAT ALONE HAS SET ME BACK A COUPLE HUNDRED DOLLARS...NOW DEALERSHIP IS TELLING ME I HAVE A BROKEN IGNITION TUMBLER AND IS QUOTING ME $500 TO FIX THE PROBLEM. I HAVE SEEN A LOT OF OTHER COMPLAINTS ONLINE CONCERNING THIS SAME ISSUE. TO SAY THE LEAST, I AM NOT TOO HAPPY TO BE STUCK HOLDING THE BAG FOR THIS, NOT TO MENTION BEING STRANDED WITH MY CHILDREN, WHICH I THINK IS EVERY MOTHERS WORST NIGHTMARE. *TR

THE MOTOR MOUNTS ON MY WIFE'S 2003 HONDA PILOT WERE REPLACED IN 2010 AND I WAS INFORMED TODAY BY THE DEALERSHIP THAT THEY NEED TO BE REPLACED AGAIN. THIS VEHICLE HAD APPROX 93500 MILES ON IT WHEN IT WAS REPLACED THE FIRST TIME AND NOW THREE YEARS LATER HAS 140,939. I HAVE BEEN TOLD BY HONDA CUSTOMER SERVICE THAT THE MOUNTS ARE WARRANTED FOR 12 MONTHS. THE VEHICLE IS USED BY MY WIFE TO DRIVE 20 MILES ROUNDTRIP TO WORK AND ON OUR TRIPS. THE VEHICLE IS NOT USED FOR TOWING AND IS NOT EQUIPPED WITH A TOW RECEIVER. ADDITIONALLY, THE IGNITION SWITCH WAS IMPROPERLY DESIGNED WITH A SPLIT WAFER MECHANISM WHICH ACCORDING TO THE DEALERSHIP AND TWO LOCAL LOCKSMITHS WEARS OUT PREMATURELY AND CAUSES JAMMING OF THE IGNITION CYLINDER AS WELL AS WEDGING OF THE KEYS IN THE IGNITION CYLINDER. LASTLY, WHEN A TRANSMISSION RECALL WAS DONE ON THE CAR IN 2005, IT WAS DONE IMPROPERLY. THE RECALL SPECIFIED A OIL JET BE INSTALLED ON THE TRANSMISSION TO LUBRICATE THE 2ND GEAR. THE PROBLEM IS THAT THE HOSE USED TO CONNECT THE TRANSMISSION FLUID SUPPLY LINE TO THE TRANSMISSION USED A STRAIGHT TRANSMISSION HOSE WHICH HAD TO BE BENT 90 DEGREES IN A DISTANCE OF APPROX 2 INCHES TO BE INSTALLED. THIS CAUSES THE HOSE TO BE KINKED AND RESTRICT THE FLOW OF FLUID. HONDA WON'T CORRECT THE PROBLEM OR ACKNOWLEDGE THE REPAIR SHOULD HAVE INCORPORATED A FORMED ELBOW HOSE INSTEAD OF A STRAIGHT HOSE TO ENSURE PROPER FLOW. NOW HONDA IS TELLING ME THEY DON'T HAVE A REPRESENTATIVE IN NEW MEXICO THAT I CAN SPEAK TO ABOUT THE ABOVE ISSUES. MY CASE NUMBER W/HONDA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANS. SHUDDERED AT 30-40 MPH. RECALL #04-021 DONE 8/23/04 (OIL JET KIT INSTALLED). DIDN'T SOLVE PROBLEM, WHICH HAS GOTTEN WORSE UNTIL NOW (06/13) AND HAPPENS AT ALL SPEEDS. VERY COMMON PROBLEM WITH HONDAS OF THAT YEAR (2003). CAR NOW HAS 125K MILES, HONDA REFUSES TO FIX AS RECALL, WANTS TO REPLACE TRANS. AT MY EXPENSE. *TR

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE WAS DENIED REIMBURSEMENT TWICE. THE LAST REJECTION, WAS VIA TELEPHONE, IN WHICH HE WAS TOLD THE SYMPTOM FIXED AT HIS EXPENSE WAS A STICKY TUMBLER. THE CONSUMER EXPLAINED THAT THE SYMPTOMS INCLUDED AN INITIAL INTERLOCK FAILURE. THE CONSUMER STATED THE PROBLEMS STARTED WITH HIM BEING ABLE TO REMOVE THE KEY FROM THE IGNITION, WHEN THE GEAR SELECTOR WAS NOT IN PARK. A MONTH OR TWO LATER, THE KEY STARTED TO STICK IN THE IGNITION WITH THE SHIFTER IN THE PARK POSITION, AND A FEW WEEKS LATER THE STEERING WHEEL EVENTUALLY LOCKED WITH A STUCK KEY. THE CONSUMER AS SINCE TRADED THE VEHICLE.

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. ON A SEPARATE OCCASION, THE PASSENGER SIDE RELAY SPEAKER CAUGHT ON FIRE. THE FIRE WAS CONTAINED BY THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR

KEY WILL NO LONGER TURN IN THE IGNITION SWITCH,IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY ,TAKE 6 MIN MAX SOMETIMES, CHANGE KEYS AND THE SAME PROBLEM. I WAS TOLD BY SERVICE DEPARTMENT THAT THIS IS NOT A RECALL. SERVICE DEPARTMENT TOLD ME IT GOING TO COST ME $500 OR MORE MATERIAL $200 AND REST IN LABOR I IS THERE A RECALL IN THIS AREA?THIS START TO HAPPEN AFTER I TAKE MY VEHICLES FOR A RECALL ,SOMETHING TO DO WITH THE VEHICLES MOVE WENT THE KEYS INSIDE. *TR

I ALSO HAD BOTH MY FRONT AND SIDE ENGINE MOUNTS GO BAD AND I HAD TO FIX THE PROBLEM I PAID $934.00. I HAVE 3 CHILDREN THAT SIT IN THIS VEHICLE AT ALL TIMES SO IF I KNOW THAT THERE IS AN ISSUE ESPECIALLY WITH THE MOUNTS THAT HOLD MY ENGINE I HAVE TO FIX IT WENT TO MY LOCAL HONDA DEALER DEALT WITH THE RECALLS THAT CAME UP AND HAD THEM SERVICE THE TRANSMISSION FLUID SINCE IT WAS THERE. I AM SURE THAT I GOT ROBBED BUT, WHAT CAN I DO HAVE TO KEEP MY KIDS SAFE. HUSBAND SAID, THAT THE MOUNTS SHOULD LAST ALOT LONGER HE KNOWS A LOT ABOUT CARS HAVE OTHER CARS OVER 180K AND MOUNTS ARE STILL ORIGINAL WHAT IS GOING ON HONDA GETTING JUNKY ON US. I HOPE THEY CAN FIX WHAT IS GOING ON TOO MANY TRANNY PROBLEMS AND ENGINE ISSUES. SHAME ON YOU NOT HAPPY AT ALL BEEN A CIVIC, ACCORD OWNER ALSO.... *TR

KEY WILL NO LONGER TURN IN THE IGNITION. IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY. ASSUMED THIS WAS WHAT THE IGNITION RECALL WAS FOR, BUT WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS NOT COVERED AND THAT THEY CANNOT FIX THE RECALL ITEM UNLESS I FIRST GET THE IGNITION FIXED. *TR