2003 HONDA PILOT Complaints

TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS AND PROCEEDING FROM A STOP SIGN, THE ENGINE BEGAN TO REV. THERE WAS SUDDENLY A 3-5 SECOND DELAY BEFORE THE VEHICLE WAS SHIFTED INTO GEAR. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND IT REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN;AUTOMATIC TRANSMISSION). ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED. THE VEHICLE IS OPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 105,000.

AT 100,000 MILES I WAS INFORMED BY THE HONDA DEALERSHIP THAT 2 OF 3 MOTOR MOUNTS WERE CRACKED AND SHOULD BE REPLACED ON MY 2003 PILOT. THIS WILL COST ME APPROX $400. SEEMS THAT MANY HONDA PILOT OWNERS ARE HAVING THIS SAME PROBLEM. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER "OLDER" CAR. *TR

TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT DROVE THE VEHICLE TO WORK AND, LATER THAT DAY, IT WOULD NOT START. HE MADE SEVERAL ATTEMPTS TO START THE VEHICLE AND IT EVENTUALLY STARTED. HE DROVE THE VEHICLE TO HIS RESIDENCE AND, AFTER TURNING OFF THE VEHICLE, IT WOULD NOT RESTART. THE MECHANIC STATED THAT THE IGNITION SWITCH WAS POSSIBLY DEFECTIVE. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE FOR REPAIRS. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 10,348 AND FAILURE MILEAGE WAS 7,000.

TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT NOTICED THAT THE TIRES ON HIS VEHICLE WERE DETERIORATING ON THE INTERIOR SIDEWALL. HE TOOK THE VEHICLE TO THE DEALER ON FIVE OCCASIONS AND THEY PERFORMED A REALIGNMENT. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND A TECHNICIAN STATED THAT THE REAR OF THE VEHICLE DOES NOT ADJUST THE CAMBER AND CASTER. THE CONTACT HAD TO REPLACE FOUR SETS OF TIRES, IN WHICH ALL OF THEM HAD A LARGE AMOUNT OF TREAD. THE MANUFACTURER STATED THAT THE LIFETIME OF THE TIRES WERE 28,000 MILES. ALL ATTEMPTS TO HAVE THE VEHICLE REPAIRED PROPERLY HAVE BEEN INSUFFICIENT. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 79,000. UPDATED 10-30-08 *BF UPDATED 10/31/08

WE BOUGHT OUR 2003 HONDA PILOT ASSUMING THAT IT WOULD BE A GREAT FAMILY VEHICLE. WE HAVE THREE SMALL CHILDREN AND ANOTHER ON THE WAY SO OUR CAR IS FULL OF CAR SEATS. WE HAVE A BACKLESS BOASTER SEAT IN THE THIRD ROW ON THE DRIVER'S SIDE, A BOASTER SEAT IN THE THIRD ROW ON THE PASSENGER SIDE, AND A FORWARD FACING CAR SEAT IN THE SECOND ROW DRIVER'S SIDE. IT IS INCREDIBLE DIFFICULT FOR ME TO GET THE CHILDREN IN THE THIRD ROW BUCKLED BECAUSE THE SEAT BELTS ARE CONSTANTLY GETTING "STUCK" AND HAVE TO BE RETHREAD ALL THE WAY BACK. THIS IS DIFFICULT BECAUSE THEY GET CAUGHT ON THE BOASTER SEATS THAT THEN HAVE TO BE PICKED UP AND MOVED AROUND TO GET THE SEAT BELT OFF. ALSO, THE SEAT ON THE SEAT ON THE PASSENGER SIDE IS TOO NARROW AND THE SEAT BELT BUCKLES VERY LOW, CLOSE TO THE SEAT AND IT ENDS UP UNDERNEATH THE BOASTER SEAT. THESE DIFFICULTIES MAKE IT NEARLY IMPOSSIBLE FOR MY PRESCHOOLERS TO BUCKLE BY THEMSELVES AND FORCES ME TO CLIMB BACK IN THEIR SEAT TO FIX THE SEAT BELTS AND MOVE THE BOOSTER SEAT FORWARD TO BUCKLE THEM IN. IT IS INCREDIBLE DIFFICULT AND UNCOMFORTABLE FOR AN ADULT TO CLIMB INTO THE THIRD ROW SEAT, ESPECIALLY ONE THAT IS SEVEN MONTHS PREGNANT. WE HAVE TRIED MOVING THE SEATS AROUND AND CAN NOT FIND ANY BETTER POSITIONS FOR THE CAR SEATS. *TR

THE FRONT LOWER BALL JOINT ON MY 2003 HONDA PILOT SEPARATED WHILE BEING DRIVEN OUT OF A PARKING LOT. THE FRONT RIGHT SUSPENSION COLLAPSED. UPON INSPECTION, THE JOINT HAD NEVER BEEN LUBRICATED WHEN THE CAR WAS ASSEMBLED. THIS JOINT IS A "LUBED-FOR-LIFE" JOINT THAT CANNOT BE INSPECTED OR LUBRICATED ONCE ASSEMBLED. THE PROTECTIVE BOOT AND RETAINING CLIP WERE IN PERFECT CONDITION WHEN THE JOINT FAILED. I AM A MECHANICAL ENGINEER (TENNESSEE LICENSE # 110751) AND HAVE BEEN INVOLVED IN SEVERAL METAL FAILURE INVESTIGATIONS. I AM CERTAIN THAT THIS JOINT FAILED DUE TO HAVING NOT BEEN LUBRICATED AT THE FACTORY. THIS CAR HAD BEEN INSPECTED BY A HONDA DEALERSHIP AS A CERTIFIED USED CAR AND HAD ALSO BEEN SERVICED AT THE HONDA DEALERSHIP WHERE IT HAD PASSED THEIR SUSPENSION CHECK. IF THIS FAILURE HAD OCCURRED 10 MINUTES EARLIER OR LATER WE WOULD HAVE LOST CONTROL OF THE VEHICLE ON THE INTERSTATE AT 70MPH. THE CAR HAS NEVER BEEN IN AN ACCIDENT OR ABUSED IN ANY WAY. NEITHER HONDA USA NOR THE TWO DEALERSHIPS INVOLVED WOULD RECOGNIZE THE SERIOUSNESS OF THIS FAILURE. THE LOWER CONTROL ARM, HUB ASSEMBLY, AND STEERING KNUCKLE WERE REPLACED AT MY EXPENSE. *TR

ON OR A FEW DAYS PRIOR TO MARCH 13,2008 I WAS LEFT THE PARKING LOT OF AN AREA BUSINESS, UPON PULLING OUT ONTO THE ROAD MARCH 13,2008 HEADLIGHTS FAILED WHEN PULLING OUT OF STORE PARKING LOT REPLACED BOTH HEADLIGHT BULBS, FUSES&RELAYS LOW BEAMS INOPERABLE HIGH BEAMS STILL WORKED DROVE HOME WITH INOPERABLE HEADLIGHTS MARCH 14,2008 PURCHASED REPLACEMENT HEADLIGHT SWITCH FROM A HONDA DEALER MARCH 15,2008 FOUND MELTED WIRE / HARNESS CONNECTOR AND CONTACTED HONDA DEALER FOR RECALL/BULLETIN INFORMATION PICKED UP COPY OF BULLETIN NUMBER 07-027 DATED MAY 12,2007,WHICH CITES "HARNESS MAY HAVE BEEN MISROUTED" MARCH 17,2008 CONTACTED HONDA CUSTOMER SERVICE,REQUESTED GOODWILL CONSIDERATION-WAS DIRECTED TO HAVE A HONDA DEALER PERFORM DIAGNOSTIC AND SUBMIT FORM TO DISTRICT SERVICE MANAGER MARCH 19,2008 TOOK VEHICLE TO HONDA DEALER TO PERFORM SRS SAFETY RECALL,AND TO DIAGNOSE THE HEADLIGHT PRIOR TO MAY 12,2008 WAS TOLD TECH DID NOT CHECK HEADLIGHT PROBLEM ON MARCH 19,2008 MAY 12,2008 IN FRUSTRATION, TOOK VEHICLE BACK TO HONDA DEALER TO PERFORM REPAIRS, PAID $3147 FOR THE PART,AND $9074 FOR THE REPAIR DEALER RETURNED THE HEADLIGHT SWITCH,BUT KEPT THE MELTED CONNECTOR AND WIRE JUNE 20,2008 RETURNED VEHICLE TO HONDA DEALER FOR SAME PROBLEM,THEY SAID HEADLIGHT SOCKETS WERE UNPLUGGED AND WERE WORKING FINE JUNE 20,2008 RETURNED VEHICLE TO HONDA DEALER,INFORMED THEM THE LIGHTS STILL DID NOT WORK,THEY REPLACED THE MELTED WIRE AND HEADLIGHT SWITCH SOCKET AGAIN DEALER KEPT MELTED WIRES AND CONNECTOR AND SUGGESTED I WOULD HAVE TO PAY IF THE PROBLEM HAPPENED AGAIN PROBLEM OCCURRED IN 5 WEEK INTERVALS CAUSING ME TO DRIVE AT NIGHT WITH HIGH BEAMS OR NO HEADLIGHTS-CREATING AN UNSAFE CONDITION I GENERALLY DO NOT USE MY HEADLIGHTS ANYMORE CONSIDERING THE COSTS TO REPAIR THEM,AND THE POTENTIAL FIRE AND ENTRAPMENT HAZARDS COPIES OF RELATED REPAIR WORK ORDERS,RECEIPTS,AND THE SERVICE BULLETIN ARE ALL AVAILABLE UPON REQUEST. *TR

WE PURCHASED A USED 2003 HONDA PILOT IN APRIL 2007. WE WERE AWARE THAT THERE HAD BEEN A PREVIOUS TRANSMISSION RECALL IN 2004 AND OUR VEHICLE HAD BEEN SERVICED AS PART OF THAT RECALL. IT IS NOW JULY 2008 AND WE WERE JUST TOLD BY THE DEALER THAT SERVICES OUR CAR THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $3700, AND THAT PRICE IS AFTER A $1000 CONTRIBUTION FROM HONDA. THE VEHICLE HAS 93150 MILES ON IT. CLEARLY THIS TRANSMISSION IS DEFECTIVE. HONDA SHOULD OWN UP TO A SUBSTANDARD TRANSMISSION DESIGN AND STAND BY THEIR PRODUCT AND THEIR CUSTOMERS. WE ARE NOT SATISFIED WITH WHAT HONDA IS OFFERING US AND WILL CONTINUE TO NEGOTIATE WITH THEM. WE HAVE FOUND MANY COMPLAINTS ONLINE ABOUT THE 2003 HONDA TRANSMISSIONS AND IT SEEMS THIS IS A WIDESPREAD PROBLEM. A WIDER RECALL SHOULD BE ISSUED ON THESE DEFECTIVE TRANSMISSIONS. *TR

DRIVER'S SEAT BELT RESTRAINT ON 2003 HONDA PILOT CAME UNBUCKLED WHILE DRIVING. I THOUGHT THAT PERHAPS I HAD NOT BUCKED IT SUFFICIENTLY. WHEN TRIED TO PUT METAL PIECE ON BELT BACK INTO THE LOCKING DEVICE, IT WOULD NOT LOCK. CARRIED IT TO THE DEALER 7-7-08, AND HE HAD TO ORDER THE PART. *TR

TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION TENDS TO HESITATE WHEN SHIFTING FROM FIRST TO SECOND GEAR. OCCASIONALLY, THE CONTACT HAS TO PLACE THE VEHICLE INTO NEUTRAL AND THEN BACK INTO DRIVE IN ORDER FOR THE TRANSMISSION TO SHIFT. SEVERAL MONTHS PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE TRANSMISSION WAS LEAKING. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 75,000.