2021 HONDA RIDGELINE Complaints

I took my vehicle in to the dealer on 1/31/2023 to address recall 23-008 (Idle stop/start switch update). I had not had any problems with it , but I had them inspect it. They performed Bulletin 23-008, PGM-FI update. On 2/16/2023, after stopping at a stoplight, the engine shut down but it didn’t start back up when I tried to proceed. A message came up on the dash saying to put the vehicle in park and press the start button. I did that and the car started. I stopped at the dealer and told them what had happened and they performed bulletin 1103A8 Warrany Extension Campaign: Adjust Valves. I haven’t had the problem reoccur, but I keep getting an intermittent message on the dash, “Auto Engine Idle Stop Unavailable “. I’ve had the vehicle back in to the dealer numerous times about the message and they tell me that they could not duplicate, or they give me a list of things that could cause the message, but none of them apply. I believe it was something that they did in the two bulletins that is causing the message to come up on the dash

After driving on the freeway for about 1 hour, took the exit to the right. Check engine light came on and vehicle had loss of power and was shuttering. Attempts at accelerating were met with little to no power. Tried turning off eco mode, no change. Limped to the first safe place to stop, avoiding any fast traffic behind. Shut off vehicle, and when I started again, no check engine light, vehicle operated as normal. I fear to think what would have happened when if my child were driving and had to make a merge onto heavy traffic. This is a serious safety issue that I have learned is known. A fix needs to happen before someone is seriously hurt.

1. Vehicle shift to neutral while driving. 2. Shift vehicle from park to drive, but vehicle shift to neutral and alert for transmission failure comes on. 3. While waiting at a stop light in drive and on brake, vehicle shift to neutral and alert for transmission failure comes on.

My model has an auto high-beam system that does not work (stays on with oncoming traffic, turns off when it sees a road sign). Also had a 2019 of the same vehicle and the auto high-beams worked on that model; my 2021 has the cameras in a new location which render the system worthless and dangerous.

the TPMS tire pressure monitoring system is inaccurate(low) by 4-5 PSI. This forces me to overinflate the tires by 4-5 PSI to Turn off the warning lights. I believe running constantly on over inflated tires is unsafe over time. It has been reported to the dealer on the past 3 services and they stated in writing that is normal for all the 2021 models

The contact owns a 2021 Honda Ridgeline. The contact stated that the back over prevention camera was distorted. The vehicle was taken to the dealer, who informed the contact that the back over prevention camera needed to be replaced; however, the part to repair the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

I purchased this 2021 Honda Ridgeline new. The windshield washers quit working about six months later. For the past 12 months I have been trying to get the replacement nozzles from no less than 8 different Honda dealers. They are on national back order and after repeated orders, most recently with Honda of Asheville NC I contacted the Honda customer support. Case # 13583397. Now after almost 30 days and at least 6 calls and e-mails to them I still have no idea if they will ever get these nozzles for me. As you can imagine with adverse weather conditions it is a major safety issue to have poor visibility out of the windshield. Please help!! These are specially designed low pressure nozzles so they are not available anywhere but Honda.

The auto dimming feature on my ridgeline does not operate properly. Does not dim when on coming traffic approaches sometimes, and others do not stay on when it should. This has happened since I took possession of the vehicle and still happens today.

Tailgate fell down while taking off from a red light, ground was flat and even. The vehicle also didn't trigger the light that the tailgate was open.

The auto-highbeam feature does not operate properly. The highbeams are frequently engaged when an oncoming car is no more than 300 feet away. This irritates the oncoming motorist and creates a dangerous situation causing risk of a crash. The auto-highbeams also have a tendency to switch to low beam at inopportune times because the glare from roadside signs is recognized as an oncoming motorist.