2021 HONDA RIDGELINE Complaints

The complete Advanced Driver Assistance Systems (ADAS) has been disabled on my truck and all the warning lights are on. All the safety features ment to keep me safe on the road are no longer working.

1.The rear wheel assembly, lug nuts, and potentially the wheel studs/rear suspension system failed due to improper torque and installation by the dealership. Yes, the vehicle components are available for inspection 2.The dealership released my vehicle with completely untorqued lug nuts on the rear wheel assembly. A lug nut physically fell off onto the public street while driving back to the shop. This severe negligence created an immediate, life-threatening risk of the wheel detaching entirely at highway speeds. 3.Yes, the initial loose lug nut failure was witnessed and confirmed on-site by the dealership's staff when I returned. Furthermore, the ongoing mechanical looseness and wobble were confirmed by my own driving experience immediately after their supposed "fix," and an independent shop inspection is scheduled to document the remaining issues. But I couldn't provide the key to the lug nuts because I couldn't find it in my car, after I brought the car to them. 4.It was superficially inspected by the O'Malley Honda service department, who merely rebalanced the tires and claimed nothing was wrong, they said they properly inspect for structural stud or suspension damage and everything seem good, and nothing wrong with it. 5.There were no warning lamps or dashboard messages. The physical symptoms—a heavy clunking noise, severe road wobble, and loose rear wheels—appeared immediately upon driving the vehicle off the dealership lot following their service on July 10th, and the rear end has continued to feel wobbly ever since.

This involves the paddle shift operation on the steering wheel. There are two paddles, one at 3 o'clock and 6 o'clock where the hands come into contact with the steering wheel. On four separate occasions, while driving at a relatively high rate of speed, my hands accidentally activated the gear mode by lightly touching one or both of the paddles. Very little pressure is needed to activate the gears. When this occurs, the vehicle shifts to a lower gear, and the vehicle rapidly decelerates from a high rate of speed to a low rate of speed while traveling. In addition to the unexpected and dangerous change in speed while in traffic, the shift into low gear causes the engine to rev and the noise from this caused me to panic while in traffic. On one occasion this occurred when I was trying to cross a road with oncoming traffic. The paddles are very close to where the hands come into contact with the steering wheel and very little pressure, only a tap, will activate the paddles and switch the vehicle into low gear. I have contacted Honda and there is no way to deactivate the paddles.

Auto Idle Stop failed as I was sitting at a red light. As I came to a stop at the light, the truck entered the Auto Idle Stop. When the light turned green and it was time to accelerate, I released my foot off of the brake and the engine stopped. It cut out right there. Warning lights came on and I had to restart the engine by totally shutting down the truck on a busy highway road. It took 2 attempts to get it to start. After this, I turned the Auto Idle Stop OFF using the button located on the lower console. I am taking it to the Honda dealership tomorrow to work on a remedy via the AutoIdleStopSettlement from Honda.

When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.

My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing significantly more. I believe a safety-related camera failure should be investigated as a potential defect

Front camera system failed lights that are on are brake system, Lane assist lkas and acc

I was involved in a rear end collision earlier today. My vehicle sustained significant front end damage and the air bags did not deploy. The vehicle had to be flat bedded to a Massachusetts State Police Barracks, pending further action by my insurance company. There were no injuries.

I CURRENTLY OWN A 2021 HONDA RIDGELINE SPORT AND IT WAS BROUGHT IN TO A HONDA DEALERSHIP THAT HAD DIAGNOSED A STEERING RACK FAILURE. THE QUOTED PRICE OF REPAIR WAS $4,000. AFTER DOING EXTENSIVE READING ON THIS ISSUE I LEARNED THAT SIMILAR ISSUES HAVE OCCURRED IN LATER YEAR MODELS AS WELL AS SIMILAR YEAR MODELS IN THE HONDA FAMILY. THERE WAS A RECALL OF 1.7 MILLION VEHICLES WITH THIS SPECIFIC ISSUE. THE VEHICLE MAKES LOUD AND CRACKING NOISES AND AT TIMES THE STEERING GETS HEAVY AND ALSO LOOSE WHILE DRIVING AT HIGH AND LOW SPEEDS. THE DEALER HAD RESPONDED THAT IT WAS A KNOWN ISSUE IN THE LATER YEAR RIDGELINE MODELS AND THERE HAD BEEN A SERVICE BULLETIN ON HOW TO RECTIFY THE ISSUE ON THESE MODELS. I DID NOT SEE ANY CURENT RECALLS FROM THIS YEAR, HOWEVER THIS DOESN'T MEAN THAT THIS IS NOT A KNOWN OR GROWING ISSUE FOR THE YEAR HONDA THAT I CURRENTLY OWN. PLEASE ADVISE. THANK YOU

Forward brake assist, collision mitigation, auto headlight dash lights came on sporadically. As of today the lights are now on constant and unable to clear. Advised that the forward facing camera most likely died and a replacement due to recalibration would be 1500-2000..