2009 HYUNDAI ELANTRA Complaints

I JUST BOUGHT THIS CAR A FEW DAYS AGO, THE AIRBAG LIGHT WAS ON ALL THE TIME EVEN BEFORE I PURCHASED, THE EX-OWNER GOT THE CAR FROM HIS GRAND-MA AS A GIFT AND HE SAID IT HAD BEEN LIKE THAT SINCE HE STARTED TO DRIVE, I SEARCHED ONLINE TO FIND OUT ABOUT THE PROBLEM, NOTICED THAT IT'S A COMMON PROBLEM FACED BY MANY HYUDAI ELANTRA OWNERS.

I PURCHASED A CAR FROM AL AT ISLAND AUTO SALES, (631) 569-5050, 330 EAST MAIN STREET, SUITE B, PATCHOGUE, NY 11772. 1-AIR BAG LIGHT WAS/IS ON AT ALL THE TIME. 2-CAR WAS OUT OF ALIGNMENT/WORN INSIDE TIRES ALL TIMES. 3-CAR TRANSMISSION ALL OF THE SUDDEN SLOWS AND THEN JUMPS, VERY FREQUENTLY, WHILE DRIVING AL SAID HE WILL FIX THE ISSUES. HE ALIGNED THE CAR, BUT IS STILL PULLING TO THE SIDE. I TOOK IT TO A MECHANIC SHOP AND HE SAID: "TIRES ARE WORN OUT FROM INSIDE AND CAN CAUSE SERIOUS DAMAGE. AIRBAG SPEED DETECTION SENSOR IS MISSING ALL TOGETHER AND CAN BE VERY DANGEROUS. I HAVE CONTACTED AL, VIA PHONE, EMAIL AND FAX, AND ASKED HIM TO CORRECT THE TWO ISSUES. HE IS NOT RESPONDING. THAT IS WHY I AM CONTACTING YOU FOR HELP. I HAVE A RECORD OF MY COMMUNICATIONS WITH ISLAND AUTO SALES.

LOST POWER STEERING. FIRST TIME IT WAS RESET. THIS TIME I AM INFORMED IT NEEDS STEERING COLUMN. COST OF $2700 CAR WAS PARKED IN DRIVEWAY.

STEERING WHEEL FUNCTION IS STRAINED AND A CLICKING NOISE OF THE STEERING WHEEL WHILE THE CAR IS IN MOTION ON TURNS. NHTSA RECORDS STEERING ELECTRIC POWER ASSIST SYSTEM RECALL NO 15V100000 BUT THE HYUNDAI CLAIMS NO RECALL

STEERING COLUMN PROBLEM STARTED 2 WEEKS AGO. EVERY TIME THAT YOU STEER OR MOVE THE STEERING WHEEL A KNOCKING SOUND RESONATES FROM THE POWER STEERING COLUMN. I HAVE CHECKED IF I WAS HAVING A PROBLEM WITH THE TIE ROD ENDS BUT BOTH ARE FINE. I TRACE BACK THE PROBLEM GOING FROM THE FIREWALL HEADING TOWARDS UP AND I HAVE ISOLATED THE SOUND COMING FORM THE ELECTRONIC POWER STEERING (EPS) MOTOR JUST RIGHT ABOVE THE UNIVERSAL JOINT. THE STEERING ONCE SEIZE TO OPERATE WHEN PARK BUT I HAVE NOT DUPLICATED IT YET SINCE THAT INCIDENCE. NO CODES HAVE REFLECTED ON THE DASHBOARD. THIS IS A VEHICLE BEING DRIVEN BY A SENIOR ADULT WOMAN.

THE LIGHT OF THE AIRBAG USED TO TURN ON AND OFF CONSTANTLY I HAVE TAKEN IT TO THE MECHANIC AND FINDS NO PROBLEM. NOW THE CAR HAS A WEEK WITH THE AIR BAG LIGHT ON. I HAVEN'T HAD ANY COLITIONS

WHILE THE VEHICLE WAS IN MOTION THE POWER STEERING FAILED. THE EPS LIGHT TURNED ON AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE MECHANIC I TOOK IT TO SAID THE POWER STEERING MOTOR FAILED AND THAT THE ENTIRE UNIT NEEDS TO BE REPLACED.

MY EPS WARNING LIGHT CAME ON ONE DAY AND IT HASN'T TURNED OFF EVER SINCE. SEVERAL TIMES WHILE DRIVING THE POWER STEERING HAS TURNED OFF AND I'VE HAD TO PULL OVER AND RESTART THE CAR TO FIX IT. THE STEERING WHEEL ALSO MAKES A CLUNKING SOUND WHEN I TURN IT LEFT AND RIGHT.

POWER STEERING WILL FAIL, EPS LIGHT COMES ON. THIS STARTED AT ABOUT 90,000 MILES. TURN OFF CAR AND TURN BACK ON, IT WORKS FINE.

WHEN DRIVING THE VEHICLE, THE EPS LIGHT WOULD ARBITRARILY TURN ON AND GO AWAY WHEN THE IGNITION KEY IS CYCLED OFF AND BACK ON. WHEN THE LIGHT COMES ON, IT IMMEDIATELY BECOMES DIFFICULT TO STEER. THE CAR REVERTS TO MANUAL STEERING MODE AND REQUIRES SIGNIFICANT AMOUNT OF EFFORT TO CONTROL. WE HAVE HAD THE EPS LIGHT TURN ON MULTIPLE TIMES WITHOUT WARNING WHILE DRIVING AND PUTTING US IN DANGEROUS, UNSAFE CONDITIONS ON THE ROAD. RECENTLY, THE EPS LIGHT IS STAYING ON AND NOT GOING AWAY. WE VISITED THE LOCAL DEALER TO REPORT THIS ISSUE AND THEIR DIAGNOSIS RESULTED IN ERROR CODES RELATED TO THE STEERING ANGLE SENSOR-ELECTRICAL, TORQUE SENSOR MAIN SIGNAL FAULT, ECU (BRAKE SYSTEM) HARDWARE ERROR, CAN TIME-OUT EMS, AND MOTOR. WHEN ASKED, THEY WERE NOT WILLING TO PERFORM AN EVALUATION AS PER THE TECHNICAL SERVICE BULLETIN. THEY RECALIBRATED THE STEERING ANGLE SENSOR AND STATED THAT IF THE PROBLEM REOCCURS, WE WOULD NEED TO RETURN TO THE DEALERSHIP TO REPLACE THE STEERING COLUMN (PART NUMBER 56310-2H250 AS1) AND PAY FULL COST OF REPAIR (PART AND LABOR). THIS PART NUMBER IS LISTED AS A REPLACEABLE ITEM PER THE TECHNICAL SERVICE BULLETIN. PLEASE NOTE THAT THE DEALERSHIP PERFORMED AN EPS S/W CHK/ECU UPGRADE IN 2015 WHEN NO ISSUES WERE PRESENT AND REFUSE TO FURTHER ASSIST WHEN THE ISSUE IS PRESENT WHEN THE RECALL CAMPAIGN INFORMATION LETTER IN MARCH 2015 CLEARLY STATES THAT THE FINAL REMEDY HAS NOT BEEN DEVELOPED AT THIS TIME. THE DIAGNOSIS SHOWS THAT A FAULTY PART WAS INSTALLED BY THE CAR MANUFACTURER, AS STATED IN THE RECALL, AND THE DEALERSHIP IS REFUSING TO ADDRESS THE ACTUAL ISSUE. INSTEAD OF SOLVING THE PROBLEM, THEY INSIST THAT WE DRIVE THIS POTENTIALLY UNSAFE VEHICLE UNTIL THE ISSUE REOCCURS. THIS IS A SAFETY RELATED CONCERN AS THERE IS NO WARNING TO WHEN THIS ISSUE WILL OCCUR. THEIR RECALL NOTICE STATES THAT THE EPS PROBLEMS COULD RESULT IN AN INCREASED RISK OF A CRASH.