2015 HYUNDAI GENESIS Complaints
View complaints related to 2015 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2015 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 HYUNDAI GENESIS- Brookhaven, PA
While driving the following codes would flash: AEB, BSM, TPMS, Also while the AEB code would flash it would limit my acceleration weather on the highway or local driving. These issues were reported to Hyundai America Corporate and I have a active complaint as well as a open appointment with a local dealership on 1.4.22. Lastly I do have a video of this taking place
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Greenville, SC
My left tail light is having a lot of leakage of water - & has caused my tail light, & license plate light to completely stop working.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Santa Cruz, CA
Rear passenger door failed to open from outside or inside vehicle. Possible door actuator or module. Two car seats with babies inside vehicle,couldn’t open door. Very dangerous in case of emergency. Vehicle has only 54000 miles, with extended warranty, dealer not honoring the warranty, item(s) not covered. Dealer says it’s wear& tear. Not acceptable, it’s a safety issue.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Kiawah Island, SC
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 HYUNDAI GENESIS- Roslindale, MA
Upon driving many warning lights light up and make warning signals on the instrument dashboard. These warning lights light up at the same time or in succession and include: check bid system, tire pressure, check engine light, skid control, check bsd system, and others. In addition, brakes become sticky and steering is affected. Worse yet, car slows down on its own as it engages crash avoidance system.
Source: NHTSA WEB SITE -
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2015 HYUNDAI GENESIS- Mason, OH
The electronic parking brake system engaged and remained engaged such that the car could not be driven. It could not be reset through any available means and no manual method exists. This occurred while the vehicle was stopped thus not a substantial safety risk for the particular episode, however this was a complete failure of a portion of the braking system which made it impossible to move the vehicle. It was towed on a flatbed truck and required skates under the rear tires to be placed on the truck. The Hyundai dealer confirmed that the entire system must be replaced and the vehicle remains disabled at the dealer as the parts are not available. There were no warning indicators, until the event occurred when the EPB and AUTOHOLD indicators lit, and the vehicle diagnostic system alerted a problem with the electronic parking brake system.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Manhattan Beach, CA
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Springfield, VA
The DAB module assembly (air bag system) driver's side has to be replaced due to failure. Only warning was a creaking sound from the steering column when turning. Although I have an extended warranty, never been in an accident, and the car is only 6 years old with 44,000 miles, the extended warranty for the air bags is only for 5 years. The cost to replace the DAB is over $900.00. I feel strongly that Hyundai should cover the cost.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- Savannah, GA
The contact's wife owns a 2015 Hyundai Genesis. The contact stated upon taking the vehicle to the dealer for the replacement of the front headlight, he was informed that the headlights wire harness of the vehicle was melting. The contact stated that the headlights wire harness was replaced. The manufacturer was notified of the failure and advised the contact that they did not have any complaints related to the failure. The vehicle was repaired. The approximate failure mileage was 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 HYUNDAI GENESIS- New Bern, NC
The rear passenger door will not open from inside or from outside of the vehicle. The door lock mechanism has failed internally while the door was shut. This causes a safety issue as passengers are not able to exit the vehicle in an emergency event. Worse, a child car seat is not able to be accessed as the door will not open. There are not warning lights in the vehicle to alert you that the door lock/handle mechanism has failed. Hyundai/Genesis will not repair the defective components under warranty, as they consider it a wear item. As the door will not open it is extremely difficult to repair this issue. The door panel has to be cut off which renders it destroyed. The door lock/latch mechanism has failed at 60000 miles and with a vehicle that is 6 years old. This is a huge safety issue as people will become trapped in a crash, which can lead to injury and loss of life.
Source: NHTSA WEB SITE