2015 HYUNDAI GENESIS Complaints

View complaints related to 2015 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2015 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 HYUNDAI GENESIS
    - Cumming, GA

    Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Rosenberg, TX

    UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Abingdon, MD

    I have a 2015 Hyundai Genesis. I had an over heating issue with the car in January of 2025. Took the car to an authorized dealership, and had the repair made.a month later a code appeared on my Dash it read “PSB “. I went to have my vehicles emission’s test and the car failed. I took the car to an authorized Hyundai dealer and they said its most likely the fuel pump module, but wouldn’t know til they examined it thoroughly. After they replaced the fuel pump p module they called me and said that the seat belt positioned went bad and it was explosive. That it’s a safety feature on this model and it was caused by the fuel pump module. If the dealt belt is a safety feature and it becomes defective, shouldn’t it be under warranty? You can’t drive in my state I belted, and if the seat belt positioner is explosive isn’t that a hazard? I think the seat belt , any part of the seat belt should be a warranty item for the life of the car, especially if it’s for safety. I am now being told that there is a $1500 cost in order to fix this item.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Tomball, TX

    I took my car in to Tomball Hyundai due to intermittent failure of the headlight switch and the wiper switch when both of these features are set to the ‘Auto’ setting. These are very intermittent issues, but as luck would have it, it was sprinkling on my drive to the dealership on [XXX] and I was able to capture the wiper issue via video on my phone which I shared with the service advisor. Then, fortunately, 2 days later, the service technician was able to verify the intermittent headlight failure. I was aware of a TSB (TXXH) which is meant to address this problem, however, Hyundai issued a superseded TSB a few months after the original, in which they deleted the wiper switch from the service. The 2015 Genesis multifunction switch is sold as a single integrated unit (P/N 93400-3M031), but Hyundai’s TSB 20-BE-009H-1 mandates a "hack" repair that leaves the failing wiper switch in place. It is my assertion that when Hyundai settled a class action lawsuit regarding this switch, they agreed to extend the warranty on the entirety of the Multifunction Switch Assembly (NOT just the Headlight portion of the switch) for 15 years and Unlimited mileage. The Hyundai National Customer Service Case Manager (Roobika, 714-912-2118 National Consumer Affairs) told me that my request of having the complete switch replaced was denied due to the vehicle being out of warranty and having 73,481 miles. *to be clear here - Hyundai HAS agreed to replace the Headlight switch only - their denial centers on the Wiper switch. Eager to find a solution, I suggested that I could cost-share. This was declined as well. I was only given the option of buying the whole switch myself and allowing them to provide the labor to install it. Furthermore, It is technically illogical to perform a warranty repair by disassembling an integrated unit to replace one half while ignoring the failure of the other half—especially when the labor required to access the part is identical. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Albuquerque, NM

    Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the problem. After research it seems this is a well known problem with a panoramic sunroof. Outside of warranty so we don't know what else to do.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Charlotte, NC

    The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a traffic light or while the vehicle was in drive, the vehicle failed to move, and the engine shut off unexpectedly. Several unknown warning lights were illuminated on the instrument panel. To restart the vehicle, the driver had to shift the gear selector into park and then press the start button. The vehicle was taken to a local dealer, but the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 HYUNDAI GENESIS
    - Billings, MT

    While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - chapel hill, TN

    The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no longer feel comfortable or safe driving the vehicle at or above normal traffic speeds, which increases risk when merging, maintaining speed with traffic, or responding to road conditions. The problem has been reproduced and confirmed by authorized dealerships. Multiple inspections and repair attempts have been performed over several months for the same vibration concern. Major drivetrain components, including the rear differential and driveshaft, were replaced, but the vibration remains unresolved. The servicing dealer has stated they do not have a further diagnostic path and are unable to continue addressing the issue. The issue has been ongoing since approximately November 2024 and has not been resolved despite repeated service visits. No warning lights or messages are present. The vibration is speed-dependent rather than engine-speed-dependent. The vehicle remains available for inspection upon request.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Raleigh, NC

    My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - South Prince George, VA

    I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the back coupler and handle. The Hyundai dealership informed me that all they needed to do is to order a new back door coupler and have it painted. After that, then they will call me once they’ve received the back door coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back door coupler and handle to be put back on the left side passenger car door. I’ve scheduled the appointment to have the back door coupler and handle to be put back on the car. Everything was completed. Now, the back right side passenger door coupler and handle have broken off in December 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the right side back door coupler and handle. I’ve went through the same process above in getting the right side back door coupler and handle to be put back on. The Hyundai dealership informed me that all they needed to do is to order a new back coupler and have it painted. After that, then they will call me once they’ve received the back coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back coupler and handle to be put back on the right-side of the passenger door. I informed them that I will be scared if I’m in an accident, and I can’t get my grand kids or family out of the car because of the couplers and handles are broken off and the safety lock is on. I asked if there was a recall on the car for the door couplers or if there was a permanent fix or not? NO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

    Source: NHTSA WEB SITE