2015 HYUNDAI GENESIS Complaints

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED AS THE BATTERY, SERVICE KEY, TEMPTUER CONTROL WARNING LIGHT ILLUMINATED. AN ABNORMAL ODOR APPEARED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURN THE VEHICLE OFF AND ON WHICH FAILED TO START. THE VEHICLE WAS TOWED TO FIVE STAR HYUNDAI OF MACON 3010 RIVERSIDE DR, MACON, GA 31210 (478) 345-8927 HOWEVER IT WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TEST DROVE AFTER THE TECHNICIAN RESTARTED THE VEHICLE; STILL UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMEDIATELY. THE VEHICLE WAS TOWED TWICE TO THE DEALER. THE VEHICLE HAD BEEN SEEN AT THE DEALER OVER 10 TIMES. THE CONTACT FEELS UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 16V575000(ELECTRICAL SYSTEM) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

THE CAR CUT OFF ON MY TWICE DIFFERENT DAYS WHILE I WAS DRIVING ON ONE OF THE FREEWAY ONCE WHILE TURNING INTO MY DRIVINGWAY 3RD I TRIED TO START MY CAR THIS MORNING STARTED LESS THAN A MILI SECOND AND WOULD NOT TURNED BACK ON

BLIND SPOT WARNING SYSTEM IS NOT OPERATING. AFTER HAVING IT CHECKED AND FIXED, THE WARNING IS BACK AFTER THREW DAYS. LOOKS LIKE THIS IS A WELL KNOWN ISSUE THAT HYUNDAI DOES NOT WANT TO REPAIR OR MAKE BETTER. AFTER DRIVING FROM A ROAD TRIP ON THE INTERSTATE/HIGHWAY, ONCE I ARRIVED TO MY DESTINATION, THE BSD WARNING WAS DISPLAYED. NO DAMAGE, AND NO COLLISION.

THE CHECK ENGINE LIGHT COME ON FOR NO REASON. THE CAR LOCKED ME OUT WHILE RUNNING AND BOTH KEY FABS WOULDN'T UNLOCK IT FROM THE OUTSIDE. THE SMART TRUNK DOESN'T WORK. WHEN YOU LOCK THE DOORS, THE DRIVER'S SIDE WON'T LOCK.

WHILE DRIVING AT NIGHT OR DURING DAY, MULTIFUNCTION SWITCH THAT CONTROLS HEADLAMPS WILL, WITHOUT INTERACTION, FLIP THE LIGHTS FROM AUTO TO OFF. THIS LEADS TO EITHER THE DRLS BLINKING LIKE I HAVE AN EMERGENCY, OR THE HEADLAMPS TURNING OFF WHILE I'M DRIVING DOWN AN UNLIT HIGHWAY AT HIGHWAY SPEEDS. IT'S EXTREMELY DANGEROUS AND NEEDS A RECALL...NOT A WARRANTY EXTENSION. PARTICULARLY WHEN THE SERVICING DEALERS REFUSE TO REPLACE UNDER SAID WARRANTY BECAUSE "THEY CANNOT REPLICATE THE ISSUE".

HEADLIGHTS FLICKER WHILE CYCLING THROUGH OPTIONS ON DASHBOARD CONTROLS, TYPICALLY ENDING ON THE OFF SELECTION. OCCURS AFTER USING THE TURN SIGNAL.

1. IN A STATIONARY POSITION BOTH INCIDENTS THE LEFT AND RIGHT PASSENGER DOOR HANDLES WHILE OPENING THE DOORS ON DIFFERENT TIMES ONCE IN 2019 THE OTHER 2020 COMPLETELY CAME OFF. THE FIRST ISSUE I WENT TO SERVICE DEPARTMENT AT NORM REEVES HYUNDAI IN CALIFORNIA OFF OF THE 605 FREEWAY WHERE THEY GLUE IT BACK TOGETHER AND NOT OPENING THE INSIDE OF THE DOOR TO REMOVE THE BROKEN PIECES THAT FELL INSIDE THE DOOR WHICH YOU CAN HEAR EACH TIME I CLOSE THE DOOR FOR THE RIGHT SIDE BACK PASSENGER DOOR. SECOND ISSUES THE LEFT SIDE BACK PASSENGER DOOR HANDLE CAME APART THE SAME WAY TRYING TO OPEN THE DOOR IT JUST COMPLETELY CAME OFF. I CALL MY INSURANCE COMPANY USAA FILE A CLAIM TOOK THE VEHICLE TO CALIBER COLLISION HEAR IN KYLE, TEXAS AND THEY GLUED BACK ON NO PIECES BROKE OFF INSIDE THE DOOR. NOW I HAVE A PROBLEM WITH THE RIGHT SIDE HEADLIGHT BULB THAT KEEPS GOING OUT WHILE IM DRIVING. I TOOK IT TO SOUTH POINT HYUNDAI JULY 6,, 2020 FOR THIS ISSUE. ACCORDING TO THE SERVICE REPORT THEY IDENTIFIED THE BULB NEEDED TO BE REPLACED AND REPLACED IT. I TOLD THEM THE BULB IS NOT THE PROBLEM, THEY NEEDED TO FIND OUT WHATS CAUSING IT TO GO OUT. ON JULY 7, 2020 BULB WENT OUT AGAIN RETUNED BACK TO SOUTH POINT HYUNDAI ALL THEY DID WAS OPENED THE HOOD THE SERVICE GUY GIGGLED SOMETHING ON THE RIGHT SIDE HEADLIGHT AND IT CAME ON, I TOLD HIM THATS IS SO UNPROFESSIONAL AND SHOULD NOT HAVE HAPPENED JUST TO GET MY HEADLIGHT TO WORK. ON SEPTEMBER 7, 2020 BULB WENT OUT AGAIN CALL SEPTEMBER 8, 2020 THE SERVICE MANAGER TOLD ME TO BRING THE CAR IN AFTER I EXPLAINED WHAT HAPPENED FOR THE SECOND TIME AFTER IVE BEEN CHARGED FOR THE SERVICE THAT DID NOT FIX THE PROBLEM. ONCE I REACHED SOUTH POINT HYUNDAI THE SERVICE MANAGER JOHN WAYNE DRIVE MY VEHICLE AROUND THE BACK DROVE BACK AFTER 30 MINUTES AND TOLD ME ITS GOING TO COST ME $130. NOT INCLUDING LABOR TO FIX THE PROBLEM. I JUST LEFT VERY UPSET.

REAR DRIVER SIDE TAIL LIGHT AND TURN SIGNAL WORKS INTERMITTENTLY. MOISTURE WAS ACCUMULATED IN TAIL LIGHT HOUSING. HYUNDAI DEALERS ARE AWARE OF DEFECT BUT HAVE TAKEN NO CORRECTIVE ACTIONS.

VEHICLE WOULD NOT SHIFT UP TO THE NEXT GEAR AND AND STARTED ATTEMPTING TO SHIFT BUT FAILING EVERY TIME AS IT PASSED 2000 RPMS. INCIDENT HAPPENED WHILE PASSING ANOTHER VEHICLE, AFTER AN EXTENDED TIME OF VEHICLE NOT BEING ABLE TO ACCELERATE WHILE ATTEMPTING TO PASS THE BRAKES HAD TO BE APPLIED IN ORDER TO AVOID A COLLISION WITH AN INCOMING VEHICLE. THE VEHICLE LATER FAILED COMPLETELY AND ALL POWER FROM THE ENGINE WAS LOST AND STARTED RAPIDLY DECELERATING THEN FINALLY CAME TO A COMPLETE STOP. INSTRUMENT AND ELECTRIC POWER WAS STILL ON BUT THERE WAS NO POWER FROM THE ENGINE. VEHICLE WOULD NOT MOVE FOR ABOUT 15 MINUTES, THEN IT FINALLY HAD LIMITED POWER TO 45MPH

WHILE APPROACHING A RED LIGHT ON A CITY STREET WITH ONCOMING TRAFFIC, BRAKES WERE APPLIED. THE CAR STARTED JERKING VIOLENTLY, AND THE BRAKES WERE NOT WORKING. THE CAR THEN LOST POWER AND THEN POWER STEERING. FORTUNATELY, I WAS ABLE TO MAN HANDLE THE CAR INTO A HARD RIGHT AND AVOID AN ACCIDENT. THIS WAS A LIFE THREATENING SITUATION. THE CAR WAS TOWED TO JIM ELLIS HYUNDAI, 5785 PEACHTREE IND. BLVD., CHAMBLEE GA FOR REPAIR. THE SHOP WAS UNABLE TO REPLICATE ANY PROBLEM AND DID NOT FIX ANYTHING RELATED TO BRAKES OR POWER STEERING. THE CAR WAS PURCHASED BACK BY THE DEALER AND SENT TO AUCTION TO BE SOLD. SO MUCH FOR THE NEXT OWNER.....