2015 HYUNDAI GENESIS Complaints
View complaints related to 2015 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2015 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 HYUNDAI GENESIS- BILOXI, MS
SINCE LAST OCTOBER, THE CAR'S STEERING HAS PERIODICALLY FAILED TO RETURN TO CENTER, AFTER TAKING A RIGHT HANDED CURVE. THE CAR JUST KEEPS TURNING. WE HAVE TAKEN THE CAR BACK TO THE DEALERSHIP WHERE WE LEASED IT; HOWEVER, THEY HAVE REPEATEDLY FAILED TO FIX IT. I HAVE LOOKED THE PROBLEM UP ON THE INTERNET AND FOUND THAT IT IS DEFINITELY A SAFETY PROBLEM THAT MUST BE FIXED. WHY NOT FIX THE PROBLEM BEFORE PEPLE GET HURT?
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- CROSSVILLE, TN
WHEN DRIVING DURING HEAVY RAIN ON THE EXPRESSWAY THE CAR BEGINS TO FISHTAIL OUT OF CONTROL. IT FORCES THE DRIVER TO DROP THEIR EXPRESSWAY SPEED TO ABOUT 45 MILES PER HOUR. ALL THE OTHER TRAFFIC CONTINUES TO PASS BY SAFELY AT SPEEDS OF 60 TO 65 OR MORE. THIS IS A DEFINITE SAFETY ISSUE. WHEN IT BEGAN, I WAS NEARLY REAR-ENDED BY A SEMI WHEN I WAS FORCE TO DRIVE SLOWLY IN THE RIGHT LANE AT ONLY 40 TO 45 IN A 70 MPH ZONE. IF I DARED TO EVEN TRY TO GO ANY FASTER THE CAR WOULD BEGIN FISHTAILING. NONE OF THE OTHER TRAFFIC HAD ANY ISSUE GOING FASTER, AND I NEVER EXPERIENCED THIS IN THE 2013 GENESIS I HAD PREVIOUSLY. I HAVE READ OF SIMILAR COMPLAINTS AND HAVE BEEN TOLD THAT THE CAR IS REACTING TO ITS FRONT SENSOR BEING 'BLINDED'. THIS IS DEFINITELY A DESIGN FLAW, AND THERE DOES NOT APPEAR TO BE ANY WAY TO DISABLE OR INFORM THE CENSOR TO IGNORE THE PRESENT SITUATION.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- MONTGOMERY, AL
THE FRONT END OF THE VEHICLE IS UNSTABLE DUE TO CONSTANT VIBRATION WHICH IS FELT IN THE FRONT DRIVERS SEAT AND STEERING WHEEL. THE VIBRATION CAUSES THE TIRES ON THE FRONT END TO WEAR PREMATURELY, WHICH COULD LEAD TO BLOWOUTS.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- FITCHBURG, MA
THE HEADLIGHTS, WHETHER IN AUTO-MODE OR ON-MODE, WILL RANDOMLY TURN OFF BY THEMSELVES FOR A COUPLE SECONDS, THEN CYCLE QUICKLY BACK ON AND OFF, BEFORE TURNING BACK ON AFTER A FEW SECONDS. WITHIN A 30MIN DRIVE THIS TYPICALLY WILL HAPPEN AT LEAST ONCE. IT IS SPEED INDEPENDENT; IT WILL OCCUR AT HIGHWAY SPEEDS, DURING REST AT A STOP LIGHT, DRIVING THROUGH A PARKING LOT, THROUGH DARK TWISTING FOREST ROADS, ETC., ETC. SOMETIMES, ALTHOUGH NOT ALWAYS, OPERATING THE TURN SIGNAL WILL INITIATE THE ISSUE. AS DOCUMENTED BY VIDEO, WHEN IN AUTO-MODE AND THE SITUATION OCCURS, THE "LIGHT-MODE" DASH DISPLAY WILL QUICKLY ALTERNATE BETWEEN OFF AND AUTO AS THE LIGHTS THEMSELVES CYCLE OFF AND ON. IT IS EXTREMELY DANGEROUS FOR A DRIVER AND ALSO SURROUNDING VEHICLES, AS ALL EXTERIOR LIGHTING IS LOST AND THE VEHICLE GOES DARK.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- EVANSVILLE, IN
HYUNDAI IS TELLING ME THE PROBLEM WITH TIRE TREAD WEAR IS A PROBLEM WITH THE TIRE MANUFACTURER. THE TIRE MANUFACTURER IS TELLING ME THE PROBLEM IS WITH A DESIGN OF THE 2015 GENESIS SEDANS SUSPENSION. INSIDE REAR TIRE WEAR IS EXTREME, AND HAD I NOT COMPLAINED ABOUT VIBRATION AND CABIN SOUND, ULTIMATELY SEEKING PROFESSIONAL HELP IN SEEING THE WEAR AT A TIRE COMPANY, WE MIGHT HAVE VERY EASILY LOST OUR LIVES. LOOK AT 2015 HYUNDAI GENESIS BLOWOUTS / SAUDI ARABIA. MANY, MANY POSTS ON-LINE ABOUT THIS TIRE WEAR HAPPENING HERE IN THE U.S. OUR MICHELIN TIRES ARE WARRANTED TO 45 K MILES, WE WERE ADVISED BY OUR CARS DEALER (HYUNDAI OF EVANSVILLE) TO REPLACE AND ALIGN THE 4 WHEELS, AT A LARGE COST, THIS IS AT 22,914 MILES ! RABEN TIRE, A MICHELIN DEALER, HERE IN EVANSVILLE TELLS ME THE CAR MAY VERY WELL HAVE A SUSPENSION-ALIGNMENT PROBLEM. IT WILL COST US OVER $1000.00 TO BE SAFE FOR A WHILE WITH TIRE REPLACEMENT AND ALIGNMENT. HYUNDAI WILL NOT EVEN GIVE US THE SATISFACTION OF A RETURN CALL. IT IS A BLATANT CASE OF 'DAVID VS GOLIATH' ! EXTREME CABIN SOUND @ 45 TO 50 MPH, AS WELL AS SEAT AND STEERING WHEEL VIBRATION WHILE IN MOTION, UP THROUGH HIGHWAY SPEEDS.
Source: NHTSA WEB SITE -
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2015 HYUNDAI GENESIS- TARZANA, CA
MY VEHICLE SHOWED SOLID CHECK ENGINE LIGHT WHILE I WAS ON 101 FREEWAY AND AFTER EXITING TO CITY ROAD I COULD PARK AND READ THE ERROR CODE "P0880 POWER INPUT TO TCM", I REPORTED THE ISSUE TO HYUNDAI DEALER AND THEY DIAGNOSED THE ISSUE AS INTERNAL TCM DEFECT. DEALER REPLACED THE TCM BUT THAT COULDN'T FIX THE PROBLEM. AND THEY JUST RELEASED THE CAR AS IS. AFTER A SHORT WHILE MY CAR HAD BECOME UNABLE TO REVERSE, AND WHEN SET THE GEAR TO REVERSE, MY CAR MOVES FORWARD TO MAKE A VERY LIFE THREATENING. I CALLED HYUNDAI CORPORATE OFFICE BUT THEY DIDN'T HELP. NOW, I CANNOT DRIVE MY CAR BECAUSE IT IS UNSAFE AND BECAUSE BECAUSE I'M NOT A MECHANIC TO DIAGNOSE THE PROBLEM WHILE THE DEALER AND THE CORPORATE DON'T HELP. I FOUND OUT THAT THE MODEL OF MY CAR IS A SUBJECT TO RECALL FOR GEAR PROBLEM WHICH IS EXACTLY WHAT I FACE NOW. IT SEEMS THAT BOTH OF THE DEALER AND THE CORPORATE OFFICE ARE AWARE OF THE ISSUE IN THIS PARTICULAR MODEL BUT THEY DID NOT EVEN MENTIONED IT TO ME UNTIL I FOUND IT BY MYSELF. A CAR LIKE THAT IS UNSAFE FOR ME TO DRIVE BECAUSE IT RUNS FORWARD ONLY EVEN WHEN THE GEAR IS REVERSE AND IF STOPS I CANNOT EVEN PUSH IT BACKWARDS. A CAR WITH THIS DEFECT IS DANGEROUS FOR MY COMMUNITY. PLEASE HELP TO FORCE THAT COMPANY EITHER REPLACE THE CAR FOR ME, REPURCHASE OR REPAIR IT TO FULL OPERATIONAL STATUS..
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- DECATUR, IL
PASSENGER SIDE FRONT SIGNAL LIGHT KEEPS GOING OUT. HAS REPLACED 7 TIMES SINCE OWNING THIS CAR.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- PLANO, TX
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE THE VEHICLE WAS PARKED, THE SHIFTER FAILED TO MOVE OUT OF GEAR. ALSO, WHEN SWITCHING GEARS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V097000 (ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING), BUT THE REPAIR DID NOT CORRECT THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 11669773. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 HYUNDAI GENESIS- TARZANA, CA
MY CAR WAS PERFECTLY OPERATIONAL BUT SUDDENLY DURING REGULAR DRIVING ON THE 101 HIGHWAY IT SHOWED SOLID CHECK ENGINE SIGN. I CHECKED THE ERROR AND IT READ P0880 I HAD TAKEN MY CAR TO THE HYUNDAI DEALER (KEYS) WHERE THEY DIAGNOSED IT AS TCM INTERNAL FAILURE AND RECOMMENDED CHANGING THE TCM AFTER PAYING FOR THE PART AND INSTALLATION ($994.00 AND $162.00 FOR DIAGNOSIS) THE DEALER INSTALLED THE PART AND CAME BACK TO INFORM ME THAT THE ISSUE PERSISTS AFTER PART'S INSTALLATION AND THAT THEY ARE GOING TO WORK WITH THE ELECTRICITY TO FIX THE PROBLEM. DEALER INFORMED ME THAT THEY SHALL WORK ON THE CIRCUITS BUT NOT WITH ANY TRANSMISSION PROBLEM. AS THIS ISSUE HAPPENED WITH REGULAR USE, I BELIEVE IT TO BE MANUFACTURING ISSUE THAT MUST BE CARRIED OUT AND FIXED BY HYUNDAI.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- BELMONT, NC
NHTSA CAMPAIGN NUMBER 16V575000 - MY HYUNDAI IS EXPERIENCING THE EXACT SAME SYMPTOMS THAT IS PORTRAYED IN THE CAMPAIGN NUMBER I HAVE LISTED. I HAVE TAKEN IT TO A HYUNDAI DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT THEY ARE UNAWARE OF WHAT THE ISSUE IS OR HAVE "ATTEMPTED" TO FIX THE ISSUE YET IT STILL OCCURS. NOW, BECAUSE I HAVE JUST SURPASSED MY WARRANTY, THE HYUNDAI DEALERSHIP IS MAKING ME PAY FOR ALL DIAGNOSTICS AND FIXES. MY VIN, HOWEVER, DOES NOT SHOW THAT THIS WAS A PART OF THIS RECALL. ALL OF MY WARNING INDICATORS ILLUMINATE. MY STEERING BECOMES TIGHT. MY BACKUP CAMERA WILL NOT WORK. AND MY SPEEDOMETER AND TACHOMETER WILL GLITCH AND NOT ACCURATELY DISPLAY MY SPEED OR RPMS. ALL INDICATORS INSIDE THE LCD SCREEN WILL SHOW ME THAT I HAVE A MALFUNCTION. THIS INCLUDES MY PASSENGER SEAT BELT, MY LANE KEEP ASSISTANCE, MY AUTONOMOUS EMERGENCY BRAKING, MY TIRE PRESSURE, MY ENGINE LIGHT, AS WELL AS MY BLINKERS NOT PROPERLY ILLUMINATING OR MAKING ANY SOUND WHEN TURNED ON. THIS WILL OCCUR FROM TIME TO TIME AND IS NOT ALWAYS CONSTANT. IT WILL ALSO OCCUR AT RANDOM, WHETHER I AM DRIVING, STATIONARY, OR IF I HAVE JUST TURNED MY CAR ON FOR THE FIRST TIME OF THE DAY. I HAVE VIDEOS AND PICTURES OF THESE EVENTS OCCURRING.
Source: NHTSA WEB SITE