2015 HYUNDAI GENESIS Complaints
View complaints related to 2015 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2015 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 HYUNDAI GENESIS- PUTNAM VALLEY, NY
WHEN THE LIGHT SWITCH IN PUSHED FORWARD TO LOW BEAM, SWITCH TURNS AND TURN OFF ALL THE LIGHTS. VERY DANGEROUS WHEN DRIVING. HANDLE IS NOT ROUND, WHAT MAKES CAUSING THE PROBLEM.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- BROKEN ARROW, OK
WHILE DRIVING ON EXPRESSWAY AT NORMAL HIGHWAY SPEED WE HEARD A VERY LOUD NOISE, AND A FEW SECONDS LATER THE HEAD LINER OF THE CAR STARTED TO FLAP DUE TO WIND INTERFERENCE. WE SOON REALIZED THAT OUR SUNROOF WAS BROKEN. GLASS SHARDS WERE MOSTLY HELD BACK BY HEADLINER. HOWEVER, SOME GLASS SHARDS FELL INTO PASSENGER COMPARTMENT. WE WERE NOT INJURED. WE STOPPED AND SAW THAT THE REMAINING GLASS POINTED UPWARDS, AND THAT THE SUNROOF WINDOW FRAME DID NOT SEEM TO BE BENT. THESE DETAILS SEEMS TO INDICATE AN EXPLOSION OF THE GLASS INSTEAD OF A HIT FROM A FOREIGN OBJECT.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- WELLINGTON, FL
2015 HYUNDAI GENESIS ON DEC. 23 AT 5;30 PM MY CAR DIED WHILE I WAS STOPPED AT A TRAFFIC LIGHT ON A FIVE LANE STATE ROAD. ALL MALFUNCTION LIGHTS CAME ON. I USED MY FLASHERS CALLED THE POLICE AND WAITED ABOUT 10 MINUTES WITH CARS WHIZZING AROUND ME. TWO POLICE CARS ACCOMPANIED BY A FIRE ENGINE ARRIVED BLOCKED ALL LANES OF THE ROAD WHILE FIREMEN PUSHED THE CAR OFF THE ROAD TO SAFETY. THE CAR WAS TOWED TO DEALER WHERE IT REMAINED FOR 14 DAYS. PROBLEM WITH ECU. ON JULY 25, 2015 MY GENESIS WITH 5888 MILES WOULD NOT GO OVER 4 MPH AND THEN DIED WHILE ON A PRIVATE ROAD. ALL MALFUNCTION LIGHTS WERE LIT. CAR TOWED TO DEALER WHERE IT WAS FOR 6 DAYS. PROBLEM WITH ECU. EVEN THOUGH THE CAR HAS BEEN REPAIRED TWICE I AM NOW AFRAID TO DRIVE THIS CAR AND FEEL THERE IS A SAFETY DEFECT OVER WHICH I HAVE NO CONTROL. THE NEXT TIME IT FAILS I MIGHT NOT BE SO LUCKY.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- LA SALLE, IL
AFTER 25,000 MILES TIRE TREADS WERE SEPARATING ON THE INSIDE EDGE OF ALL FOUR TIRES. THESE WERE ORIGINAL FACTORY-INSTALLED HANKOOK VENTUS NOBLE S2 TIRES. HYUNDAI HAS A RECALL IN PLACE DUE TO THE POSSIBILITY OF VIBRATION, BUT THE RECALL MAKES NO MENTION OF SAFETY ISSUES OR TIRE FAILURE. THE ISSUE WAS FOUND WHEN DEALER WAS ROTATING TIRES ON NORMAL SCHEDULE.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- SEATTLE, WA
2015 GENESIS 11 MONTHS OLD WITH 6,100 MILES. THE SUNROOF WEATHER SEAL IS DEFECTIVE AND SEPARATING FROM THE GLASS. DEALER AND FACTORY ACKNOWLEDGE THE DEFECT ($3,500 COST TO REPAIR) BUT REFUSED TO BUY BACK THE CAR. THIS IS MY 4TH GENESIS: THE 2ND AND 3RD CARS WERE DEFECTIVE, THE 1ST WAS SOLD TO ME WITHOUT FEATURES I WANTED AND WAS TOLD WERE IN THE CAR I FIRST BOUGHT. MY ISSUE WITH THIS DEFECT IS THE REPAIR PROCESS IS SOMETHING FIELD TECHNICIANS COULD NOT ACCOMPLISH ON THE 3RD GENESIS WHICH INVOLVED REMOVAL OF MOST INTERIOR TRIM ABOVE THE DASH LEVEL AND HEADLINER. SEVERAL ATTEMPTS AT REPAIR/REASSEMBLY WERE UNDERTAKEN AND THEN WA STATE LEMON LAWS KICKED IN. THE INTENDED REPAIR TO MY CURRENT AND 4TH GENESIS WILL BE A FURTHER DISASSEMBLY OF THE UPPER PORTION OF THE INTERIOR TRIM OF THE VEHICLE AND OF COURSE REMOVAL OF THE FIXED GLASS PORTION AND REPLACEMENT OF THE DEFECTIVE WEATHER SEAL. THE DEALER, DOUG'S HYUNDAI, HAVE BEEN JUST GREAT AND THEY HAVE EXPRESSED THEIR CONCERN THAT THIS REPAIR IS LIKELY TO FAIL TO RETURN THE CAR TO ME IN "FACTORY CONDITION" DUE TO THE NATURE OF THE REPAIR. MY PAST EXPERIENCE WITH THE 3RD GENESIS TELLS ME THEY ARE RIGHT. WHILE THIS IS NOT A SAFETY CONCERN PER SE, WATER INTRUDING INTO A VEHICLE COULD AND LIKELY WILL IMPACT ELECTRICAL SYSTEMS AND CONTROL MODULES. CASE IN POINT WAS THE RECALL INVOLVING WATER PENETRATION INTO THE REAR TAIL LAMPS THAT IMPACTED THE CARS TRANSMISSION FUNCTIONS. I FEEL SCREWED BY HYUNDAI. THEY ARE MAKING ME UNDERGO A REPAIR THAT WILL RESULT IN A DEPRECIATED VALUE. CAN ANYONE WHO READS THIS HELP ME?
Source: NHTSA WEB SITE -
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2015 HYUNDAI GENESIS- LAS VEGAS, NV
THE VEHICLE, A 2015 HYUNDAI GENESIS 5.0 IN RELATIVELY SLOW MOTION ENTERING A PARKING LOT, WAS INVOLVED IN A PASSENGER SIDE IMPACT ACCIDENT ON 10/6/15. THE OTHER CAR SUSTAINED FRONTAL DAMAGE AND WAS TOWED BUT THE GENESIS REMAINED DRIVABLE. FOUR (4) DAYS LATER, ON 10/10/15, WHILE IN MOTION, THE PASSENGER SIDE AND CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED.
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- CHARLOTTE, NC
THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017*JS
Source: CONSUMER LETTER -
2015 HYUNDAI GENESIS- BOYNTON BEACH, FL
THE TRANSMISSON CONTINUED RACING WITHOUT ANY FOOT ON THE GAS PEDAL BRAKE FULLY APPLIED GEARSHIFT IN NEUTRAL STATIONARY IN MY GARAGE
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- DUNWOODY, GA
I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN
Source: NHTSA WEB SITE -
2015 HYUNDAI GENESIS- TUSTIN, CA
NEW 2015 HYUNDAI GENESIS 3.8 V6, DRIVEN ONLY 6407 MILES IN 11 MONTHS, SHOWED AIRBAG MALFUNCTION WARNING DISPLAY. CAR WAS IN PERFECT CONDITION AND PARKED INSIDE A COVERED CAR GARAGE BEFORE GOING ON VACATION. AFTER RETURNING FROM THE VACATION, NOTICED THE AIRBAG WARNING LIGHT. TOOK THE CAR TO AN AUTHORIZED HYUNDAI DEALER, WHO DIAGNOSED AND SAID THE AIRBAG DEPLOYMENT CONTROL ELECTRONIC BOARD HAS FAILED AND NEEDS IMMEDIATE REPLACEMENT. HYUNDAI DEALER ALSO ADVISED ME NOT TO DRIVE THE CAR WITHOUT THE FIX AND PROVIDED A LONER CAR AND SENT ME HOME. IT TOOK THREE DAYS FOR THE DEALER TO ORDER THE AIRBAG CONTROL ELECTRONIC BOARD- PART NO: SPO 95910-B1000 AND TO FIX THE ISSUE (B1620 INTERNAL FAULT-REPLACED SRSCM). I AM TOTALLY DISAPPOINTED THAT A KEY SYSTEM LIKE AIRBAG DEPLOYMENT CONTROL UNIT COULD FAIL IN A HIGH-END, LUXURY CAR LIKE HYUNDAI GENESIS THAT TOO WHILE IT WAS PARKED IN SOUTHERN CALIFORNIA GARAGE. IT IS SCARY TO IMAGING AIRBAG DEPLOYMENT CONTROL UNIT FAILING WHILING DRIVING THROUGH MOJAVE DESERT AND AIR BAG DEPLOYING ON YOUR FACE WITHOUT ANY REASON. HYUNDAI SHOULD CRITICALLY FOLLOW AND EXAMINE AIRBAG WARNING ISSUE.
Source: NHTSA WEB SITE