2025 HYUNDAI PALISADE Complaints

Seat belt in the 2nd row became spontaneously unbuckled while driving. Seat belt was attached to my daughter's car seat and was snug and latched for several weeks before it spontaneously came undone while driving on the highway.

The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for dealership to receive the part to due backorder. This is the SECOND time that the driver seatbelt latch needs to be replaced within just a month and half. Huge safety issue. No warning icon for seatbelt latch failure. The software is also another recall that keeps need to be updating.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the recall repair could not be performed because the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

On December 15, 2025 I brought my vehicle in to McDonald Hyundai in Highlands Ranch, CO for a recall and was told the seatbelt parts would need to be ordered for Hyundai recall 283. I was told the seatbelt recall parts would take 2 weeks to arrive. January 15 I was notified by the dealership that the parts were in stock and ready to schedule. However, when I attempted to schedule the service, I was told the parts for my vehicle had been given to another customer. I was also told all seatbelt parts are now backordered with “no ETA” and that I must personally call every two weeks to check on the inventory status of recall parts in the service department at McDonald Hyundai. I asked the service advisor (Bo) for the service manager’s contact information on 3 different occasions and he refused to provide the service manager’s contact information every single time. I am still driving with my children daily under an active seatbelt recall more than 6 weeks after I was told my recall parts were ready to install.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA Campaign Number: 25V607000 (Seat Belts); and that parts were not yet available for NHTSA Campaign Number: 26V034000 (Air Bags). The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.

I am reporting Hyundai Motor America’s failure to remedy two active safety recalls on my 2025 Hyundai Palisade (VIN: [XXX] ) within a reasonable timeframe, despite multiple attempts to have the vehicle repaired. My vehicle has two open safety recalls involving critical occupant protection systems, including seat belt buckle assemblies that may fail to latch properly and a third-row occupant safety defect that increases the risk of injury in the event of a crash or rollover. On October 23, 2025, I brought my vehicle to the Hyundai dealership specifically to have the recall defects repaired. At the time of drop-off, I clearly informed the dealership that the purpose of the visit was for recall repairs. However, the dealership labeled the visit as a “maintenance appointment” instead of properly documenting it as a recall repair visit. The recall defects were not repaired. I returned to the Hyundai dealership again on February 18, 2026, after being promised that the recall repairs would be completed. Once again, Hyundai failed to repair the safety defects, and the recalls remain unresolved. It is now February 20, 2026, more than four months since I first presented the vehicle for recall repair, and Hyundai has failed to remedy these critical safety defects or provide a clear timeline for repair. These defects involve essential safety systems, including seat belts and third-row occupant protection. I have four children who regularly occupy the rear seating areas, and I am deeply concerned about their safety. Hyundai’s failure to repair these safety recalls has placed my family at risk. Because Hyundai has failed to repair the vehicle within a reasonable timeframe, I am requesting NHTSA investigation and assistance. I am also requesting that Hyundai provide trade assistance, replacement, or buyback so that I can obtain a safe vehicle for my family, at no cost to me, due to Hyundai’s inability to remedy these safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After 45 days of purchasing the SUV I notice the front grille was checking and flaking. Report it to the dealership and Hyundai. They said it was caused by "out influence". So they didn't cover it. After several attempts back and forth with dealership they finally agreed to cover the replacement front grille. This is an on going issue with these grilles. The new grille is starting to do the same thing. Many Hyundai palisade customers on the forums are talking about this issue!

When I was pulling out of my driveway heading out of the neighborhood. Approaching the stop sign I applied my SUV brakes and it fail. I had to push the neutral button to take it out of gear. My current speed was approximately 25 to 30 mph. I was heading towards a ditch and almost crashed into the ditch. Took the car to the dealership. The dealership inspected and the intake vacuum line that controls the brakes fail part was defective. Dealership had to order the part. It took them 20 days to get my SUV repaired and back to me. Part was covered under warranty.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving with the cruise control set to 72 MPH, the vehicle unintendedly decelerated, and the vehicle came to a stop. The accelerator pedal was depressed; however, the vehicle failed to respond. There was no warning light illuminated. There was an abnormal red light illuminated, and an alarm was activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.

I am reporting a serious safety issue involving my 2025 Hyundai Palisade. The vehicle has repeatedly produced white smoke during cold start and has experienced loss of engine power while driving. Despite multiple repair visits (six times) to an authorized Hyundai dealership, the dealer repeatedly stated that the condition could not be reproduced and no repairs were performed. I provided video evidence of the white smoke and described the symptoms in writing at each visit. Shortly after the most recent service visit(12/22/25), within approximately five days, the vehicle displayed an “Engine Power Limited” warning message and a malfunction indicator light (MIL). When this occurred, the vehicle’s power was significantly reduced, making it difficult to maintain speed and creating a potentially dangerous condition, especially during highway driving or merging into traffic. This issue poses a serious safety risk because sudden loss of engine power can increase the risk of collision. The problem appears to be intermittent but recurring, and it has not been properly diagnosed or corrected by the dealership despite repeated opportunities. The vehicle has not been repaired for this condition, and the defect remains unresolved. The condition may be available for inspection upon request, and diagnostic data such as warning messages and onboard fault codes should be present in the vehicle’s system. The failure began with white smoke during cold start and later escalated to engine power limitation and warning lights.