2025 HYUNDAI PALISADE Complaints

Please remove the alert “Consider a break”. This alert is very annoying and distracting. My opinion it does nothing for the safety of the vehicle. At the time I purchased the vehicle I was not advised about the alert. Had I known prior to purchase, I would have passed on the purchase. Please do something to remove or delete the aforementioned alert.

I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the vehicle will skid over the surfaces and braking is delayed. Events have occurred 8 documented times and a few more during my ownership of the vehicle. Because this typically happens at a stop sign and the car has driven through the stop sign the issue could absolutely cause a multi exhale accident. Because this issue is surface specific, it is difficult to reproduce and the dealership is unable to find the root cause and fix the vehicle. During the two service visits, the dealer has tried to find the issue by doing a diagnostic scan and did a road test on each of the visits as well. In the four months that I’ve owned this vehicle and 10,000 miles that I have driven. This is happened less than a dozen times – most of the incidents are personally documented. No visible warning lights engage when the events have happened. I have contacted Hyundai consumer affairs and am working with them on a resolution of which neither party is sure of at this point. There is an active case number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. it will either "reboot" or power off fully if i hit the ignition, i never know which it will do until it does it. it will sputter as if it is trying not to die if i am setting in a line or parked with the car on.

I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets lower. I took the car to the dealership and they were not able to identify the problem.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted and confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041.

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000.

It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims

Component/System Failed: The rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety Risk: The sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/Confirmation: The issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: The vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning Signs: No warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage.

I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it.