2022 HYUNDAI PALISADE Complaints

Several times while traveling, passengers have reported their seat belts unexpectedly and randomly releasing. In addition, the rear drivers side seat belt frequently does not latch. I have two videos showing the issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Second row seatbelts will randomly unbuckle while driving. Despite making sure they are securely fastened.

Random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This results in the doors being able to be opened while the vehicle is in drive

Rear clunking noise coming from left rear shock. Replaced twice already and still having the same issue.

I was driving on [XXX] in Florida when it started raining heavily, I turned on my wipers when all of a sudden my drivers side wiper stopped working. My passenger side worked fine. My driver side wiper was recalled and "fixed" Nov 9,2023. Not even a year later it is not working again. This is something that is completely dangerous, not being able to us my wipers while driving when needed is horrible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.

Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.

In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs

The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.

During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)