2024 HYUNDAI PALISADE Complaints

On December 19th at about 5pm, I was pulling into a gas station driving at about 10-15 MPH when my brakes locked up and the car started shaking. It felt like the anti lock braking system was activated and I did not have full braking control of the vehicle. I was driving slow enough that the vehicle did finally come to a complete stop. The gas station was flat and the road appeared in good condition, but is was dark outside and about 40 degrees F. No warnings were observed on the dash or heads up display. No one was hurt in or outside of the vehicle. We have only had the vehicle for a few months (purchased used from Carvana with only 6k miles) and only 70 hours of drive time where the issue has never been observed or reoccurred. Hyundai has not yet been notified but I will file a report with them and ask for an inspection although I’ve read in Hyuandai forums that they are aware of this issue and have no root cause or solution.

Was simply driving at approximately 40 mph and heard a loud bang come from the area above my head. Noticed a wind noise at that point. Upon getting home it was noticed that the glass on the sunroof had shattered on its own. Nothing hit it. It simply just shattered. I've read about people with a similar issue with this vehicle and I'm concerned. Had the visor that covers the inside of the sunroof been open, glass would have hit me and my children passengers.

I was coming to stop speed under 15 (mph) the brake pedal and steering wheel starting shaking violently, and (the) brakes seemed to be pulsating up and down. I had to really push down hard and all the way on the brake pedal and when the car finally stopped my car was passed the stop sign and was in cross traffic luckily the car coming saw and swerved around me. My daughter would have suffered injury if that car hadn’t swerved. There were No ABS or malfunctions in the instrument panel and no audible warnings.” This has happened multiple times and Hyundai states this is inherent characteristic of this model which to me means all Palisades are defective.

I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own.

This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. I have been close to hitting the front car on several of these instances and another time, I stopped because I turned the wheel to the curb and the sensor picked up the curb and suddenly stopped the car. I have noticed that this happens more if the road is not smooth. The vehicle was taken back to the dealer for service and no change was done because they could not duplicate the problem.

There is a serious flaw in the low beam headlight display for this vehicle. There are two large shadows directly in the light of sight. I rarely drive this vehicle at night and with the recent change away from daylight savings time, I drove it in the early evening and discovered the headlights created a huge shadow right in the sightline of the road with oncoming vehicles. It is especially worse when turning on a curve and whatever is in the road ahead is almost invisible. I took it to my local Hyundai Dealership on 23 Nov 24 and had them look at it. They responded there was nothing wrong with the lights. They took pictures of the vehicle against a white background and it clearly showed two small triangular dark spots in the center of the vision. They said this is normal for Palisades. I asked them to show me the same view on another Palisade and it was identical with large shadows in the background. I asked for copies of the white background photos and they declined to provide them. I now understand from on-line research, that Hyundai is aware of this problem for 2021-2024 model year Palisades. But they will not do anything. Below are photos I have taken while driving in the dark and you can clearly see how there is a shadow that could cause an accident and cost lives. I also have video but this format will not let me upload it. I have also attached some research screen shots from [XXX] and [XXX] that discuss this issue (along with their pictures). I understand there are class action lawsuits ongoing with this issue. As a result, I believe it is time the NHTSA looks at this road safety issue and take action to have Hyundai fix it. I also ask that someone respond to indicate receipt and what action will occur in this. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news.

My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.

The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.