2025 HYUNDAI PALISADE Complaints

The contact owns a 2025 Hyundai Palisade. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the dealer kept the vehicle for a week, but the recall repair was not performed. The contact was informed that the vehicle was not repaired. The contact was informed that the technicians were busy and were unable to perform the recall repair. The contact stated that the dealer provided paperwork stating that the recall repair had been completed; however, the dealer informed the contact that the recall repair was not completed due to the part not being available. The contact stated that prior to receiving the recall notification, on a separate occasion, the gear shifter failed to function as intended. The contact depressed the gear shift button several times before the transmission shifted as needed. Most recently, while driving at an undisclosed speed, the steering wheel seized. The contact used force to maneuver the steering wheel. The vehicle was towed to the dealer, and a diagnostic test was pending. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My vehicle has an open recall (26V034000) with no remedy available. Combined with another unresolved recall (25V607000), my vehicle has multiple outstanding safety issues with no resolution timeline.

I am the owner of a 2025 Hyundai Palisade SEL Premium, purchased in April 2025, currently at approximately 19,000 miles. I am writing to formally report two open safety recalls on this vehicle for which no remedy is currently available: 1. THIRD-ROW SIDE CURTAIN AIRBAG RECALL: Affecting approximately 568,576 Hyundai Palisade vehicles (model years 2020–2025). The third-row side curtain airbags may not deploy correctly during a rollover, failing to prevent passenger ejection. This defect is a documented violation of Federal Motor Vehicle Safety Standard (FMVSS) No. 226. As of the date of this complaint, Hyundai has not developed a fix. Owner notification letters are expected in late March 2026. In the interim, owners have been advised to avoid using the third row. 2. SEAT BELT RECALL: A separate seat belt recall is also open on this vehicle. I ordered the parts for this repair months ago and am still waiting. No repair has been completed to date. As a result, I am driving a brand-new vehicle with two unresolved safety defects and no timeline for repair on either. Because I have children who regularly occupy the third row, I am being forced to either expose them to a known safety risk or stop using the vehicle as intended. I am formally requesting that NHTSA: - Investigate the urgency of Hyundai's timeline for developing a remedy - Review whether Hyundai's interim guidance to owners is adequate given the severity of the FMVSS 226 violation - Consider whether a 'do not use third row' advisory should be formally and officially issued to all affected owners I purchased this vehicle in good faith as a family SUV. The inability to safely use the third row renders it unfit for its intended purpose. I urge NHTSA to apply pressure on Hyundai to expedite a remedy. VIN Details [XXX] Make: Hyundai Model: Palisade SEL Premium Model Year: 2025 Purchase Date: April 2025 Current Mileage: ~19,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was released, the chime sounded for an extended while, indicating that the seat belt was not fastened. While driving at various speeds, the vehicle bounced like the rear shocks were failing, allowing the passengers to feel any uneven pavement. While accelerating, the vehicle hesitated before accelerating. The vehicle was taken to a dealer, who diagnosed that the rear shocks had failed and needed to be replaced. The shocks were on back order, causing a delay in the repair. The dealer also confirmed that parts for the recall repairs were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,311.

Brandon Hyundai sold me this vehicle with an active stop sale. On February 20, 2026, I purchased a 2025 Hyundai Palisade from the dealership. After taking delivery of the vehicle, I discovered that the VIN associated with the vehicle was subject to an active manufacturer stop-sale related to a safety recall for which no remedy was available at the time of delivery. This critical information was not disclosed to me during the sales process and was not reflected in any documentation provided at closing, including the buyer’s order or “We Owe” form. As a consumer, I relied on the dealership to comply with applicable safety requirements and to be transparent about the condition and status of the vehicle being sold. Upon discovering the stop-sale status, I returned to the dealership the very next day, on Saturday February 21, 2026, to address the issue. During that visit, I spoke with both the Sales Manager and the Finance Manager. At that time, I was told that there was nothing that could be done because I had already signed the contract and “the ink was dry.” The seriousness of the concern I raised was initially dismissed. As I am sure you know, the contract should be void when selling a vehicle in violation of the law. Both of these managers promised me that the vehicle had undergone a safety check prior to delivery, which is not true, as later discussed. It was not until the following Monday morning, February 23, 2026, after escalating the issue again and speaking with another manager, that the dealership agreed to reverse the transaction. On that second attempt, the deal was unwound and my trade-in vehicle and down payment were returned to me. While I acknowledge that the dealership ultimately corrected the situation, the fact remains that the vehicle should never have been delivered to a consumer while under an active stop-sale condition. The initial refusal to address the issue when it was first raised with management was deeply concerning.

My vehicle is affected ny the ejection mitigation recall. I have small children who sit in my third row of which hyundai corporate advised is not safe. Hyundai has no foreseeable mitigation for this and is leaving me with an unusable third row resulting in a huge issue with transporting my family. I am also pregnant. After 4 weeks of back and forth with hyundai they have refused to buy back my vehicle or come up with a solution. How many more children need to die at the hands of hyundai? I want resolution for my family on a vehicle corporate as well as my local dealer ship advised to not put small children in the third row. Corporate has refused a buy back and has offered no solution. I cannot trade this vehicle either because their is a stop sale

The contact owns a 2025 Hyundai Palisade. The contact stated that the passenger’s side windshield wiper failed to operate as needed. The vehicle was taken to the dealer, where the contact was informed that the part was covered under warranty and the vehicle was repaired. The contact stated that less than a month after the repair, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

My vehicle has had a recall for seat belt issues for a while. My dealer has been unable to make corrections as hyundai has not/does not have the equipment to repair the issue. Its been months. Now theres another issue with airbags, and rumors of another issue with headrests. They have sold me a lemon and they are not providing a remedy.