2023 HYUNDAI SANTA CRUZ Complaints

Brand new. I hit the gas trying to pull out onto a busy road and I couldn't go above 30-40Mph. The RPMs went up but the car would not accelerate. I pulled onto a slower road and tried changing gears manually, and different drive modes such as sport or snow. The problem persisted. I shut the vehicle/engine off and started it back up. Everything ran perfect after that. I googled "Hyundai Santa Cruz No Power" and came across dozens of post of the 2022 and 2023 model experiencing the same thing. Like me, no warning lights or codes came up on the dash or the smart app which reports errors. This could cause an accident if someone was behind me.

Joined a Santa Cruz Owners blog immediately after purchase. This safety defect involves BOTH the 2022 and 2023 - ALL models. The front grill (especially the lower section) has no mesh and the openings are too big. Road debris entering this area can disable the Engine Cooling System and/or the vehicles Air Conditioning System. A protective mesh or screen has to be designed by Hyundai, to fit behind the grill, to deflect large rocks and objects that could disable the motor.

On 11/6/2022, while driving the vehicle, it suffered a loss of power and would not accelerate. I was in the vehicle with my wife and 2 young children who felt the vehicle shudder. I was able to drive the vehicle to my home. On 11/7/2022, upon starting the vehicle, I received an error notice from the internal diagnostics system: transmission control P087501 POWERTRAIN TCU. System advised to have vehicle serviced immediately. Vehicle was towed to nearest Hyundai dealership. Further information awaited.

Driver's seat power height adjustment does not work. Brought it to the dealership and they claimed they verified the issue and it was because of something I had under the seat. They claimed to have corrected it, and verified operation, but it still doesn't work. When confronted about it, the service manager now insists it's the switch that's the problem, and he is ordering a new one. This issue prevents me from adjusting the height of my seat, so I sit so high that the rest view mirror blocks my field of view. This remains unresolved as of 10/26/22.

Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the trim of my vehicle (Limited). I brought it to the dealership for repair. When I got it back, they said there was a loose connection in the back of the radio.