2024 HYUNDAI SANTA FE Complaints

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while pulling into an automatic car wash and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The vehicle then drove into the car wash while the car wash conveyor system was not engaged. The contact stated that the failure recurred while driving 2-3 MPH in a parking lot, and the vehicle rear-ended another occupied vehicle. There was no damage or injury sustained. Additionally, the contact stated that while driving 5 MPH and pulling out of a parking lot, the brake pedal was depressed, but travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal, but the vehicle failed to respond and rear-ended another occupied vehicle. The contact sustained cuts on the left leg from hitting the leg against the dashboard while pumping the brake pedal. The contact's vehicle sustained scratches on the front end, and the other vehicle sustained damage on the bumper plastic cover. A police report was filed. Both vehicles could be driven away from the scene. The air bags did not deploy. There was no warning light illuminated. The vehicle was taken to the dealer for diagnostic testing on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on [XXX] (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display. Both the digital dashboard and heads up display would go completely dark, leaving me an inability to view essential operational and safety information, including but not limited to, the speedometer, rear view camera, blind spot cameras, driving mode, driving gear, navigation, warning messages, lane following assist, tire pressure monitoring system, driver attention warnings, etc. (the “Hazardous Condition”). After multiple calls and emails with the service manager at Len Stoler Hyundai (Owings Mills, Maryland), I took my car to their dealership on November 5, 2024, December 30, 2024, and May 28, 2025, to have Hazardous Condition corrected. Although Len Stoler Hyundai was able to slightly improve the Hazardous Condition such that it was more intermittent – going dark for minutes or hours at a time instead of days at a time - the problem was never satisfactorily resolved. Recently, the Hazardous Condition became less intermittent, and all screens went permanently dark. Since Len Stoler Hyundai closed their doors, I reached out to Heritage Hyundai Owings Mills to address the Hazardous Condition. After a detailed call with a service advisor, I dropped off the Vehicle to them on August 15, 2025, and as of the date of this letter, thirteen (13) days have passed without them resolving the Hazardous Condition, or even returning my repeated telephone calls. To date, Heritage Hyundai Owings Mills remains in possession of the Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

I lease a vehicle (under one year old) equipped with low-profile Pirelli tires. After three months, one tire developed a sidewall bulge. I contacted Pirelli and was referred to Hyundai. The Hyundai dealership advised that Pirelli tires are not covered under Hyundai’s warranty and that Pirelli must authorize any replacement. I was subsequently informed that Pirelli declined coverage.

The vehicle was purchased brand new and at near 8k miles the brakes became warped. It caused severe shaking on the highway and has continued to get worse. Hyundai confirmed the brakes were bad but refused to replace the rotors. Rotors on a new car should not be warped at 8k miles, cheap materials lead to that

Vehicle Identification Number (VIN): [XXX] Make: Hyundai Model: Santa Fe Year: 2024 Description of the issue: •Component or system that failed: The vehicle’s brake system, including the emergency braking system, failed to slow or stop the vehicle at low speeds. The problem is available for inspection upon request. •Safety risk: This failure endangered my safety and others. While driving slowly in traffic, I fully pressed the brake pedal, and the emergency braking system activated, but the vehicle did not slow or stop, causing a minor collision with another vehicle. •Reproduction or confirmation: Prior to the incident, on two separate occasions, I noticed the brake pedal felt loose or like it “released” at low speeds, forcing me to press harder for the vehicle to slow. These issues were not previously inspected or documented. I was planning to have the brake issue inspected along with a current recall and other concerns, including a stiff seatbelt buckle and a door that was difficult to open, as soon as I had the chance. I have not received any formal recall notice by mail or email. I learned about the recall during routine maintenance at the dealership. •Inspections: The vehicle has not yet been inspected by the manufacturer but I plan to take it to an authorized Hyundai dealership asap for inspection. The accident has not been reported to the police or insurance yet but it will be first thing tomorrow. •Warning lamps or symptoms: No warning lights appeared, but there unusual brake behavior was noted on two occasions about two weeks before the crash. Thought this time was significantly worse, and by worse this I mean the vehicle didn’t brake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to formally file a complaint regarding a sudden and unexplained crack that appeared on the windshield of my vehicle, which was parked in my driveway overnight. The vehicle was stationary, had not been involved in any accidents or incidents, and was not subjected to any apparent external impact Upon discovering the damage, I conducted thorough research and found that more than one owner of the same vehicle or same type of model have experienced an identical issue — a crack that originates at the very top edge of the windshield starting from the top and travels downward through the middle of the glass. The consistency in the location and pattern of the damage strongly suggests a potential manufacturing defect or a design flaw. This issue raises serious concerns not only about product quality but also about driver safety. Windshield integrity is a crucial component of vehicle safety systems, and such defects can compromise visibility and the structural strength of the car in the event of a collision.

when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds

The failure occurred in the sidewalls of the two factory-supplied all-season tires on the passenger-side (front and rear) of my 2024 Hyundai Santa?Fe. Both tires exhibit pronounced bulges on the outer sidewall of the front passenger tire. Tire size is 255/45 R20 105V M+S The rear OEM tire was replaced on February 10, 2025 and front OEM tire (with DOT codes visible) remain mounted on the vehicle, but I must replace it to keep the vehicle operational. I noticed the bulging of the second tire today, July 29, 2025. Sidewall bulges indicate internal cord separation. A sudden loss of air pressure or blowout—especially at highway speeds—could result in rapid vehicle instability, loss of control, and a potentially serious crash, endangering occupants and other road users. No, the problem has yet to be inspected by the manufacturer, police, insurance or others. However there is mounting conserns and simular reports of the same problem occurring with other owners of 2024 Hyundai SantaFes with the same OEM tire. No warning lamps, messages or other symptons prior to the problem occuring. There has been no off-road use, curb impacts, overloading, or manufacturing advisories at the time of discovery. My best assessment is a potential manufacturing or design defect in the OEM tire sidewall construction causing premature internal separation under normal use.