2021 HYUNDAI SANTA FE Complaints

Gas pedal stops working while driving down the road. Happened 3 times. Will work again after awhile. Dealership can't find what's wrong with it and so hyundai and the dealership said they can't fix it.

The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle was stalling with the transmission, check engine, and other unknown warning lights illuminated. The vehicle was taken to a local dealer on two occasions; however, the failure could not be duplicated. The contact stated that the failure recurred on several occasions. The vehicle was then taken back to the dealer, where it remained awaiting parts for the repair. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was 13,483.

On January 26th, 2023 at 9:57am the vehicle was unable to shift into reverse, drive, or neutral. The vehicle's system sent automatic messages indicating to have the transmission control system checked. We had the vehicle towed to a Hyundai dealer to be serviced. The dealership advised they performed a software update and that nothing else needed to be done. Then on January 30th, 2023 at 7:44pm the vehicle's check engine light came on and the vehicles system sent us another notification to our phone and email that there was a transmission control system issue. The vehicle shakes abruptly when accelerating after a stop. I have photos of the warning messages as well as video of the car shaking.

This happened on 18th January 2023, a day after I received a transmission related recall notice (Recall 236) from Hyundai. My car did not move when I put the transmission in "Drive". I restarted the car and then drove the car a short distance when the car stopped moving again. Then, there was a few seconds of mobility in which I managed to park the car in a parking spot. By this time, the "check engine" light switched on. I had the car towed to the dealership. The tow truck driver also tried to drive the vehicle, but at this point in time, the car just did not move in "Drive". The dealership inspected the car the next day and informed me that the transmission would need to be replaced and they had placed an order for the same, but the part won't come in before February. My car is currently parked at the dealership parking lot, and we are waiting on the replacement transmission to arrive from Hyundai. The transmission on this vehicle has always been jerky from the beginning, especially at lower gears. The car shudders when the transmission is shifted from Park to Drive. I read in online forums that this was because of the design of the transmission, so did not report. But this sudden breakdown of the transmission has gotten me worried.

Recall 236 -transmission problem. Manufacturer has not resolved this issue to date putting lives in danger of injury or death

On December 28, 2022, we were driving 70 miles per hour on Route 75 in the third lane of a four-lane highway from Michigan to Tennessee. In Ohio, the vehicle lost all drive power without warning. As it decelerated, we were able to maneuver the vehicle to the breakdown lane, narrowly avoiding other vehicles around us driving at 70 miles per hour. We do not know what caused this to happen. After several hours on the side of the highway, the vehicle was towed to Jeff Wyler Hyundai in Fairfield, Ohio. They have not been able to diagnose the problem as of today. The contact stated that the cause of the issue was due to an oil plug that was improperly tightened by the dealership during service maintenance. As a result of that, the oil was able to drain out and cause the engine to fail.

The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving 60 MPH with the Adaptive Cruise Control mode activated, the contact heard three beeping sounds, and the vehicle lost motive power. There was no warning light illuminated. The contact veered to the side of the road. The contact restarted the vehicle and continued driving. The contact stated that the vehicle made the beeping sound again while driving 50-55 MPH however, the vehicle had not lost motive power. The dealer was notified of the failure and informed the contact that the vehicle was safe to drive because there was no warning light illuminated. The contact continued driving. The contact stated that upon restarting the vehicle, the Powertrain Control Module (PCM) warning light was illuminated. The vehicle was towed to the dealer where the transmission was flushed; however, the failure reoccurred 2 weeks later while driving. The vehicle was taken back to the dealer where the transmission fluid was refilled; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.

On October 10, 2022, while driving home from the hospital, my car unexpectedly entered limited driving mode (max 15 mph) for 10-15 seconds in the middle of the road and then died totally. Later, I discovered that it was due to a recall that was initiated on October 6th, Manufacturer Recall Number 236 & NHTSA Recall Number 22V746000, for which Hyundai did not give me a notice letter until December 8th, 2022. My automobile has been parked at the dealership since October 10, 2022, with no indication of when the transmission will be available to repair it. The Hyundai dealership diagnosed my car with the P1C2D03 diagnostic code and ordered a new transmission to replace it on or around 10/13/2022, but they haven't received it from Hyundai yet. I've followed up with both the dealership and the Hyundai incident case manager numerous times, but nothing has changed.