2011 HYUNDAI SANTA FE Complaints

FOR THE SECOND TIME THIS SUMMER THE ENGINE HAS JUST SHUT OFF WHILE DRIVING SLOWLY DOWN HILL. THIS TIME I BARELY MISSED CAUSING AN ACCIDENT AND HITTING A PEDESTRIAN. *TR

MY DAUGHTERS AND I PULLED INTO OUR DRIVEWAY, PARKED THE CAR AND TURNED OFF THE ENGINE. BEFORE GETTING OUT, THE REAR VIEW MIRROR FELL OFF AND TOOK A CHUNK OF GLASS FROM THE WINDSHIELD. MY CAR STILL HAS MANUFACTURE WARRANTY, SO I MADE AN APPOINTMENT FOR MONDAY JULY 29. I WENT TO BURLINGAME HYUNDAI WHERE THE SERVICE MANAGER SAID "NO WAY DID THAT MIRROR FALL OFF. HYUNDAI WON'T COVER IT." I THEN CALLED HYUNDAI CORPORATE WHO SAID IT'S UP TO THE SERVICE PERSONNEL TO DECIDE IF THE WARRANTY COVERS THE WORK. THEY SUGGESTED I TAKE THE CAR TO ANOTHER DEALERSHIP. I WENT TO SERRAMONTE HYUNDAI AND THEY SAID THAT MY MIRROR WAS NOT ORIGINAL MANUFACTURE INSTALLED MIRROR AND WOULD NOT COVER THE COST TO REPLACE THE GLASS.I THEN WENT BACK TO ENTERPRISE CAR SALES WHERE I BOUGHT THE CAR AND THEY DETERMINED IN THEIR RECORDS THAT THE MIRROR WAS ORIGINAL AND NOT REPLACED. ENTERPRISE TALKED TO SERRAMONTE HYUNDAI ABOUT WARRANTY REPLACEMENT, HOWEVER THEY ALSO SAID "THE MIRROR CAME OFF WITH A FORCEFUL PULL." I AM COMPLAINING THAT THE GLASS AND OR GLUE USED ON THE REAR VIEW MIRROR CAUSED THE MIRROR TO FALL OFF AND DAMAGE THE WINDSHIELD. I BELIEVE THE HYUNDAI WARRANTY SHOULD REPLACE IT. I DID NOT PULL IN ANY FASHION ON THE MIRROR. I HAVE READ VIA GOOGLE SEARCH THAT THIS HAS HAPPENED TO OTHER PEOPLE IN VARIOUS CAR MAKES. THIS OCCURRENCE IS NOT THE FIRST TIME A MIRROR HAS FALLEN OFF THE GLASS LEFT A CHUNK OF GLASS MISSING. IT IS MOST LIKELY A GLASS MANUFACTURE DEFECT. PLEASE HELP MAKE HYUNDAI HONOR THEIR WARRANTY. *TR

TWICE, THE ENGINE HAS SHUT OFF, WHILE TRYING TO ACCELERATE FROM AN IDLE OR STOPPED POSITION. LUCKILY, BOTH INCIDENTS WERE IN AN EMPTY PARKING LOT. THE ENGINE SIMPLY STOPPED RUNNING AND I HAD TO PUT IT INTO PARKING GEAR, AND RESTART THE ENGINE. *TR

ON JUNE 11, 2013 I WAS DRIVING MY 2011 HYUNDAI SANTA FE. I WAS IN A PARKING LOT AND HAD PULLED INTO A PARKING PLACE. I WAS STOPPED AND PUTTING MY CAR INTO PARK. AS I REACH NEUTRAL MY CAR ACCELERATED FAST...THIS WAS MORE THEN A LUNGE FORWARD, IT WAS MORE LIKE A POWER SURGE. MY CAR CONTINUED FORWARD AT A VERY FAST SPEED, DESPITE MY BRAKING ( THERE WERE SKID MARKS) AND HIT A WALL. I ENDED UP WITH LOTS OF MASSIVE BRUISING AND SPRAINED MUSCLES. PLUS I WAS VERY FRIGHTENED. THERE WAS LOTS OF DAMAGE TO MY CAR. IT WAS TOWED TO THE DEALERSHIP, WHERE I PURCHASED IT. IT IS SILL IN THEIR BODY SHOP. A FEW DAYS AFTER THE ACCIDENT I CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. THERE WERE LOTS & LOTS OF EXAMPLES OF THIS, SUDDEN UNINTENDED ACCELERATION PROBLEM, WITH THE 2011 SANTA FE. I DON'T SEE ANY RESPONSES FROM HYUNDAI. THIS PROBLEM HAS TO BE DEALT WITH. *TR

I TOOK IT IN FOR SERVICE AFTER THE ENGINE HESITATED AND BUCKED FORWARD SEPT, 2012. IT HAD APPROX. 29,500 MILES. TODAY JUNE 21, 2013 WHILE PUTTING IT IN REVERSE, I HEARD A LOUD "CLUNK" AND ALSO HEARD SAME "CLUNK" WHEN I CHANGED IT FROM REVERSE TO DRIVE. ENGINE THEN PROCEEDED TO HESITATE AND BUCK ALL THE WAY HOME. IT IS GOING IN FOR SERVICE AGAIN (SECOND TIME) TOMORROW. THIS IS VERY FRUSTRATING!! *TR

I BOUGHT THE CAR IN LATE MARCH 2013 AND THE MILEAGE WAS AROUND 50,800. EVERY SINCE THEN IT PERIODICALLY HESITATES TO ACCELERATE FROM A STOP OR SOMETIMES WHEN THE CAR IS ROLLING FORWARD VERY SLOWLY. IN EVERY CASE THE GAS PEDDLE (THROTTLE) IS FULLY RELEASED AND WHEN I PUSH ON THE GAS PEDDLE, NOTHING HAPPENS. THE MOTOR DOES NOT SPEED UP, THE THROTTLE IS NOT ENGAGING ANYTHING. SEVERAL TIMES I PUSHED THE PEDDLE HALF THE WAY TO THE FLOOR, AND NOTHING HAPPENED. THEN ALL AT ONCE, IT CATCHES, AND THE CAR TAKES OFF AT A HIGH RATE OF SPEED. THE CAR IS NOT "CODING" SO THE BRUNSWICK, GA HYUNDAI DEALING WILL NOT REPAIR WHAT IS WRONG. AND NATURALLY IT HAS NOT HAPPENED THE FEW TIME THEY HAVE DRIVEN THE CAR. THIS IS A HIGHLY DANGEROUS SITUATION THAT COULD RESULT IN DEATH WHEN PULLING OUT FROM A STOP ON TO A BUSY ROAD. IT IS NERVE RACKING TO THINK, THIS MIGHT BE THE TIME THE CAR WON'T MOVE! I TOOK A QUICK LOOK AT THE DATA BASE OF COMPLAINTS AND THIS SAME COMPLAINT IS IN YOUR DATA BASE. AGAIN IT IS A PERIODIC HAPPENING WHICH MAKES IT MORE DANGEROUS. *TR

TOOK MY CAR IN TO HYUNDAI DEALERSHIP IN CONCORD, CA ON APPROX. MARCH 17TH OF THIS YEAR FOR PREVIOUS COMPLAINTS OF ENGINE SUDDENLY SHUTTING OFF WHILE DRIVING. WAS TOLD AT THAT TIME THAT NO ERROR CODES WERE RECORDED BY THE CAR'S COMPUTER AND THAT HYUNDAI MECHANICS COULD NOT FIND ANY MECHANICAL ISSUES WITH THE VEHICLE. THEY THEN TALKED TO HYUNDAI ENGINEERS AND DECIDED THAT POSSIBLY THE CARS THROTTLE BODIES COULD BE A PROBLEM AND TOLD ME THEY WOULD DO A "GOOD WILL" REPLACEMENT OF THIS AUTO PART. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 1K MILES WITHOUT INCIDENT, UNTIL THIS PAST SATURDAY MAY 18 2013. I WAS IN STOP AND GO TRAFFIC, GOING AT SPEEDS BETWEEN 5-15 MPH. I PUSHED THE BRAKE TO DO A GRADUAL SLOW, THEN WENT TO PUSH THE ACCELERATOR BUT THERE WAS NO POWER. I LOOKED DOWN TO SEE MY DASH LIGHTS WERE PRESENT, BUT NO ENGINE SOUND. I SLOWED THE CAR TO A COMPLETE STOP, TURNED THE IGNITION OFF, THEN TURNED IT ON AND THE ENGINE STARTED RIGHT UP. AGAIN, AS PREVIOUS, NO ERROR MESSAGES APPEARED ON MY DASH. THE CAR HAS BEEN DRIVEN WITHOUT INCIDENT SO FAR 200 MILES SINCE THIS LAST INCIDENT. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN AND ALLOW THEM TEST DRIVE THE CAR FOR A DAY HOPING THAT THIS INTERMITTENT PROBLEM WILL OCCUR FOR THEM. IT APPEARS TO BE CONNECTED TO HITTING THE BRAKES, SLOWING, THEN ATTEMPTING TO ACCELERATE. ALL TIMES THIS SO FAR THIS HAS OCCURRED WHILE DRIVING ON AN INCLINE. THE VEHICLE CURRENTLY HAS 35, 500 MILES. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVEN OCCASIONS, THE GEAR SHIFTER WOULD NOT MOVE OUT OF DRIVE INTO REVERSE OR NEUTRAL UNTIL AFTER SEVERAL ATTEMPTS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS INCLUDED IN THE RECALL HOWEVER, THE FAILURE THE CONTACT EXPERIENCED WAS NOT MENTIONED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

WHEN ACCELERATING FROM A STOP THE VEHICLE SLIGHTLY BEGINS TO MOVE BUT NO ACCELERATION COMING FROM THE ENGINE. THIS RESULTS IN A VERY SLOW 1-2 MPH MOVEMENT. THIS HAS HAPPENED ON A HANDFUL OF OCCASIONS AND IS VERY DANGEROUS. OFTEN WHEN PULLING OUT INTO A HIGHWAY WHEN ACCELERATION IS NEEDED THE VEHICLE JUST CREEPS INTO TRAFFIC. APPEARS THAT THE ENGINE IS JUST IDLING WITHOUT ANY INCREASE IN RPM WHEN THE ACCELERATOR IS DEPRESSED. EVENTUALLY WHEN PULLING OFF TO SAFE AREA AND STOPPING WITH TRANS IN NEUTRAL, THE ENGINE ACTS NORMAL WITH PROPER ACCELERATION. SHIFTING INTO DRIVE WILL RETURN TO THE SAME PROBLEM. PROBLEM WILL EVENTUALLY SLOWLY DISSOLVE AFTER "PLAYING" WITH THE ACCELERATOR WHEN STOPPED AND THEN SHIFTING INTO DRIVE TO BEGIN ACCELERATION. *TR

SINCE I RECEIVED MY SUV IN 2011 I'VE EXPERIENCED 3 VEHICULAR CUT-OFFS WHILE DRIVING. THE CUT-OFF ALWAYS OCCURS DURING A SLOW MOVING TURN, WHETHER GOING LEFT OR RIGHT. I WOULD START TURNING OR SWITCHING LANES IN ONE CASE AND THE CAR WILL STALL. ALL PANEL LIGHTS WOULD COME ON, THE STEERING WOULD SHUT-DOWN SO I CANT CONTROL THE VEHICLE AND THE BRAKES SHUT-DOWN AS WELL. I HAVE TO COAST TO A STOP AND PLACE IN PARK. THIS IS A VERY VULNERABLE SITUATION WHERE I'VE BEEN AT THE MERCY OF ONCOMING TRAFFIC. THANK GOODNESS THAT MY 2 YEAR OLD DAUGHTER WASN'T IN THE VEHICLE ANY OF THE TIMES. THE SUV ALWAYS STARTS BACK UP AFTER SITTING FOR ABOUT A MINUTE. THIS PROBLEM IS SO RANDOM AND THERE ARE NO WARNING SIGNS, IT'S JUST HAPPENS. IT WAS SUGGESTED THAT PERHAPS THEIR COULD HAVE BEEN AIR IN THE GAS LINE, I DON'T BELIEVE THIS TO BE TRUE. THE FIRST TIME IT HAPPENED I HAD LESS THEN A QUARTER TANK OF GAS, THE SECOND ABOUT A HALF TANK AND THE LAST A FULL TANK. CURRENTLY MY CAR IS BACK AT THE DEALERSHIP WHERE THEY'RE HOPING THAT THEY CAN ONCE AGAIN DUPLICATE THE PROBLEM. THEY'VE HAD IT FOR 6 DAYS SO FAR. *TR