2011 HYUNDAI SANTA FE Complaints

My 2011 Hyundai Santa Fe (approx. 153,000 miles) developed a new stalling and engine-dying-at-idle condition immediately following a knock sensor replacement performed by a Hyundai dealership. Prior to this repair, the vehicle ran normally with no stalling or idle issues. The vehicle was originally brought in for diagnosis related to code P1326, which is covered under Hyundai Service Campaign T6G (engine rod bearing / knock sensor campaign). The dealership replaced the knock sensor but subsequently claimed my vehicle's P1326 condition did not qualify under Campaign T6G. Immediately after the knock sensor replacement, the vehicle began stalling and completely shutting off at idle — a condition that did not exist before the dealer's service. I returned the vehicle to the dealership to address this new issue. The vehicle has now been at the dealership for over three (3) weeks with no diagnosis update, no repair timeline, and no communication from the service department. I am filing this complaint for two reasons: 1. Safety concern: An engine that stalls and dies at idle presents a serious risk of loss of vehicle control, particularly in traffic or at intersections. 2. Service Campaign T6G: I believe the underlying condition and the dealer-caused stalling issue are both connected to the knock sensor system covered by this campaign. I request that NHTSA review whether this vehicle qualifies under Campaign T6G and whether dealer-caused damage following campaign-related service should be addressed under the campaign or a related recall. The dealership's failure to communicate for 3+ weeks and their claim that my vehicle is not covered under Campaign T6G warrants regulatory review.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants, and oil on street. Very dangerous as power steering stopped and was unable to turn. Very low miles, 40,680, with all maintenance performed by dealer. Filed a report with Hyundai USA, no action taken.

The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.

The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle to the shoulder of the road and exited the vehicle. The vehicle burst into flames after the occupants exited the vehicle. The contact's daughter and daughter's friend were occupants of the vehicle at the time of the failure. No injuries were sustained. The fire department arrived and extinguished the fire. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 280,000.

The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ABS and traction control lights always on. Dealership stated a faulty right rear wheel bearing sensor faulty was the cause and needed to be replaced. This caused a problem with the ABS and traction control systems. Hyundai has issued a recall for ABS/traction control for my vehicle's make model year, but not my exact trim.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that on six occasions over 12 months, the vehicle overheated while driving at various speeds. Additionally, the contact observed white smoke coming from the exhaust pipe on the rear passenger’s side and the front of the vehicle. The check engine warning light was illuminated during the last failure. The contact stated that on several occasions the vehicle was taken to the residence, and on other occasions, the vehicle was towed to an independent dealer where it was diagnosed that the thermostat housing and radiator needed to be replaced. The vehicle was repaired but the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the charger indicator warning light illuminated and the engine seized. The battery was recharged. The vehicle was taken to an independent mechanic where it was diagnosed with a failed valve cover gasket leak and that the valve cover gasket and the alternator needed to be replaced. The vehicle was not repaired. The vehicle was scheduled to be taken to the dealer for inspection within the week. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,600. The VIN was unavailable.

I was driving the car on a 4 lane road when suddenly the engine shut off and the car was no longer functioning. I lost power steering and had to coast into a nearby parking lot, otherwise I would have caused a major accident in the middle of a busy intersection with another 4 lane road. Upon taking the car to Hyundai for evaluation, it was declared to be total engine failure. Given the other issues with Hyundai engines failing and the fact that I VERY NARROWLY AVOIDED A MASSIVE COLLISION, I would like NHTSA to be aware that this problem may go back farther than Hyundai has addressed so far.