2011 HYUNDAI SANTA FE Complaints

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESISTATED WHEN ACCELERATING. THE CONTACT STATED THAT AFTER A BRIEF HESITATION THE VEHICLE TOOK OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOUR TIMES, BUT THE DEALER HAD NOT BEEN ABLE TO DUPLICATE THE FAILURE. THE CONTACT BELIEVED THE PROBLEM WAS RELATED TO THE THROTTLE, BUT THE DEALER WOULD NOT REPLACE IT WITHOUT DIAGNOSING THE PROBLEM. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 32,000.

THIS HAS HAPPENED AT LAST MONTHLY SINCE PURCHASE IN AUGUST 2011. WHEN ATTEMPTING TO STOP PLACEMENT OF ACCELERATOR AND BRAKE PEDALS CAUSES MY FOOT TO PRESS BOTH PEDALS AT SAME TIME. YESTERDAY WHEN I ATTEMPTED TO STOP AT A "T" INTERSECTION THE FRONT END ENTERED THE INTERSECTION AS ANOTHER VEHICLE WAS APPROACHING. QUICK ACTION BY THE OTHER DRIVER AVOIDED A COLLISION. MY BROTHER SAID HE HAD SAME PROBLEM (FOOT ON BOTH PEDALS AT SAME TIME) WHEN TEST DRIVING HIS WIFE'S SANTA FE. *TR

DRIVER LOST CONTROL OF VEHICLE ON HIGHWAY WHICH RESULTED IN THE DRIVERS FATALITY, PREVIOUS DRIVER OF VEHICLE INDICATED SOMETHING WAS "ODD" WITH THE STEERING. *TR

I WAS SHOWING MY NEW/USED 2011 HYUNDAI SANTA FE TO SOME FRIENDS WHEN WE HEARD A POP AND THE REAR WINDSHIELD SHATTERED. NO ONE ELSE WAS AROUND THE VEHICLE AND WHERE IT WAS PARKED THERE WAS NO WHERE SOMEONE COULD HAVE SHOT THE WINDOW WITH A PELLET GUN OR SOMETHING LIKE THAT. EARLIER IN THE MORNING I HAD THE REAR WINDOW DEFOGGER ON TO CLEAR LIGHT FOG OFF THE REAR WINDSHIELD. IT WAS ONLY ON FOR APPROXIMATELY 5 MINUTES UNTIL I SHUT IT OFF WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE LOST ALL STEERING CAPABILITIES. THERE WAS NO TENSION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND HE CONTACT WAS INFORMED THAT A BOLT HAD BECOME LOOSE FROM THE STEERING SHAFT AND ALSO A CLOCK SPRING NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGES WERE 34,000. ..UPDATED 09-28-12 *BF UPDATED 11/19/12 *BF THE CONSUMER STATED VEHICLE WAS STOPPED BUT WAS NOT OPERATIONAL. UPDATED 11/20/2012 *JS

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE GEAR SHIFT LOCKED. AS A RESULT, IT FAILED TO SHIFT FROM TO OTHER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,566.

THE ENGINE SHUT DOWN TWICE WHILE DRIVING IT. FIRST SHUT DOWN ON 5/8/2012: AFTER BEGINNING TO ACCELERATE FOR A LEFT TURN AFTER BEING IDLE AT A LEFT TURN RED LIGHT THE CAR'S ENGINE LOST POWER BEFORE THE TURN WAS COMPLETED. POWER STEERING WENT OUT. GOT HONKED AT AS CARS BEHIND NOTICED SOMETHING WRONG. COASTED TO THE SIDE OF THE ROAD AFTER COMPLETING THE TURN AND HAD TO TURN THE IGNITION IN THE OFF POSITION TO TURN THE ENGINE BACK ON. SECOND SHUT DOWN ON 8/3/2012: WHILE TURNING LEFT IN A SHOPPING CENTER PARKING LOT THE CAR'S ENGINE LOST POWER. POWER STEERING WENT OUT. AFTER COMING TO A STOP HAD TO TURN THE IGNITION IN THE OFF POSITION TO TURN THE ENGINE BACK ON. *TR

AFTER LIGHT TURNED GREEN, I PUSHED ON THE PEDAL AND THE CAR DID NOT MOVE FOR SECONDS. CAR HESITATES ALL THE TIME. AFRAID TO MAKE LEFT TURN FROM A STOPPED POSITION BECAUSE I AM NOT SURE IF THE VEHICLE WILL MOVE. VEHICLE ALSO HESITATES WHEN ACCELERATING TO PASS SLOW MOVING VEHICLES. REPORTED ISSUE TO DEALER AND DEALER WOULD NOT ACKNOWLEDGE PROBLEM. READ AND HEARD OF OTHER SANTA FE ACCELERATION ISSUES. *TR

I HAVE HAD THE SAME PROBLEM WITH MY 2011 HYUNDAI SANTA FE REPORTED IN OTHER ODI COMPLAINTS. SPECIFICALLY, MY VEHICLE STALLS RANDOMLY WHILE TRAVELING AT LOW SPEEDS. ODI ID #10460671, #10453272, AND #10412636, ALL SEEM TO REPORT THE SAME PROBLEM I HAVE. OCCASIONALLY, WHILE BRAKING OR ALLOWING THE CAR TO STOP, IT WILL STALL OUT. WHEN IT DOES, ACCELERATING, POWER STEERING, AND POWER BRAKING ARE ALL DISABLED. ONCE THE CAR GEAR IS SHIFTED TO PARK AND THE IGNITION IS TURNED OFF, THE PROBLEM RESOLVES AFTER RE-STARTING THE CAR LATER. THE DEALERSHIP SERVICE DEPARTMENT HAD WORKED ON THIS CAR FOR THE SAME PROBLEM FOUR TIMES WITHOUT BEING ABLE TO 1. DIAGNOSE THE PROBLEM AND 2. COME UP WITH AN ADEQUATE REMEDY. EVEN THOUGH THE TECHNICIANS HAVE NOT BEEN ABLE TO REPRODUCE THE STALLING, THE FIRST THREE TIMES IT WAS IN THE SHOP, THREE DIFFERENT REPAIRS WERE MADE. THEY HAVE ALL INVOLVED COMPUTER FIXES, INCLUDING CHANGING OUT THE CONTACTS, REPLACING THE JUNCTION BOX, AND UPDATING SOFTWARE. HYUNDAI IS AWARE OF MY ISSUE AND THE PENDING LEMON LAW ARBITRATION CLAIM THAT I HAVE MADE. HYUNDAI HAS CURRENTLY MADE THE UNILATERAL DETERMINATION THAT THIS VEHICLE DOES NOT QUALIFY AS A LEMON, WHICH I DISPUTE BECAUSE 1. THIS DETERMINATION IS NOT CAPABLE OF BEING MADE UNILATERALLY, AND 2. THIS IS A SERIOUS SAFETY DEFECT AND MORE THAN A "REASONABLE" AMOUNT OF REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. A MANAGING ENGINEER HAS EXAMINED THE VEHICLE WITHOUT FINDING ANY PROBLEMS, AND I'M CURRENTLY WORKING WITH HYUNDAI TO HAVE A "FLIGHT RECORDER" INSTALLED TO RECORD DATA WHEN THE CAR STALLS NEXT. THE MOST RECENT OCCURRENCE WAS WHILE I WAS DRIVING IN HEAVY TRAFFIC WITHOUT A SHOULDER ON THE FREEWAY--A LIFE-THREATENING SITUATION. I CONSIDER THIS CAR TO BE AN UNRELIABLE SAFETY THREAT ON THE ROADWAYS AND HAVE COMMUNICATED THIS TO HYUNDAI, BUT ITS REPRESENTATIVE DO NOT HAVE THE SAME SENSE OF URGENCY I HAVE. *TR