2023 HYUNDAI SANTA FE Complaints

Rear passenger door cannot be opened from the inside. Lock operates remotely and manually and door can be opened from the outside. This is a safety issue. The door cannot be opened from the inside in an emergency. The door has not been assessed by a dealer tech. I have an appointment at the dealer to repair. There were no warning lights, messages or warning tones.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving 70 MPH, the panoramic sunroof exploded. The panoramic sunroof glass and the shades were closed. No warning light was illuminated. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,100.

On the afternoon of 2 Mar 2024, the front panel of my sunroof exploded suddenly while driving at freeway speed, without warning or provocation. No one was injured. After the initial shock, I pulled over and inspected the damage. Fortunately, the inner upholstery was intact and kept all of the shattered glass out of the passenger areas. I had to drive almost 30 miles to the nearest gas station / auto parts store in order to perform makeshift repairs with duct tape and plastic. I took digital pictures of the exploded sunroof. I contacted my Hyundai dealership and have plans to take the car in for inspection and repairs this coming week.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving on three occasions, at approximately 60 MPH, the cruise control was engaged, and the contact attempted to accelerate using the toggle and the vehicle accelerated to over 110 MPH. The brake pedal was depressed, and the cruise control was deactivated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving 50-65 MPH, the vehicle stalled and decelerated to a complete stop with several unknown warning lights flashing on the instrument panel. The vehicle was restarted and operated normally. The contact drove the vehicle to the dealer where several fault codes were reset. The contact continued to experience the failure and returned to the dealer where the dealer replaced the throttle assembly and later replaced a front camera with a hard code. However, the contact stated the failure persisted. The vehicle was with the dealer but was not repaired. The manufacturer was also notified of the failure and provided the contact with a case number and a case manager to assist with the failure. The approximate failure mileage was 1,700.

I purchased a brand new 2023 Santa Fe hybrid in August 2023. So far, on four separate occasions (Oct ‘23, Dec ‘23, Jan ‘24, Feb ‘24) I have lost accelerator/gas pedal power while driving down the highway. There is no warning, no lights on dash, nothing. I just all of the sudden lose power. On one occasion in particular, [XXX], I was driving on the highway with my 5 year old in the back seat. I suddenly and totally lost all accelerator/gas pedal power while in the passing lane. I rapidly lost speed and was decelerating with a truck directly behind me and another vehicle to my right in the regular lane. I had to quickly turn on my emergency flashers and pray the truck behind me was paying attention and didn’t hit me. I was jamming up traffic until I was able to get pulled over off the road. My vehicle has been into Hyundai’s garage a total of four times now for the same issue. They have yet to find the root of the problem or fix it. I recently picked up my car on [XXX] from the garage and exactly two weeks later it did it again, this time with my husband in the car so it is once again back in the garage. The last trip to the garage they were able to duplicate the issue but can’t find a cause. Twice my check engine light came on after the fact but only two of the four times. I do not feel safe driving this vehicle but corporate Hyundai did an “investigation” into my case and told me today they found I am not eligible for a refund or replacement and to continue to take it to a certified Hyundai garage if/when I continue to have problems. I’m very concerned I’ll be in a traffic accident when this happens again and now the occurrences are happening more frequently. This not only puts myself and my passengers in danger but other vehicles on the road around me as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: I have been almost rear ended numerous, numerous times despite having my turn signal on an appropriate distance from my turning point. Safety Issue: The rear signal lights are small and are only located on the bumper. The location of these signal lights are way too low for most driver's to even notice them! The signal lights also look like reflectors on the rear bumper especially in broad day light, making the detection of a signal even more difficult! I do like the Santa Fe, it is my second one, but had I known that the turn signal lights were located where they are, I would have NEVER purchased this vehicle as the risk of getting rear ended is too high.

Panoramic sunroof exploded randomly while driving on 2/8/24. Nothing hit the sunroof it just exploded. Vehicle is less than one year old.

While parking my 2023 Hyundai Sante Fe, I hard pressed the break and pushed the Park button. The engine revved up and the vehicle took off instead of going into park; smashing into a building. The parking block was 6ft from the building. The engine accelerated to a high enough speed that it totaled the vehicle completely out. The engine code readings after the vehicle was towed to a repair shop was P0112 and P0114. The mechanic says that's the initial cause of the accident. The insurance reps are supposed to be following up on the mechanics diagnostics currently. There were no warning lights or anything on before the issue occurred as this was a brand new vehicle with only 8,000 miles on it.

While merging into the highway at approximately 49 to 52 mph, acceleration was applied to merge into the highway between moving vehicles. The vehicle responded by greatly increasing the rpm but not applying the power to the wheels. The engine revved up with very little acceleration. After 5 to 8 seconds, the power was finally transferred to the wheels and the vehicle sped up. The vehicle behind me had to apply the brakes since I basically cut them off. This was the second incident of this type.