2024 HYUNDAI SANTA FE Complaints

Both driver and front passenger seat belts are nearly impossible to snap it and it is just as hard to get them to release. Sometimes you think it is snapped together and it comes out going down the road. I have taken it to the dealer and they said the parts are on back order and have been for a long time. This is a serious safety issue. It looks to me like they would be on top of something like this. If there is an accident I don't trust the seat belts to protect me and my family. It has not been listed as a recall yet so I do not understand why they would be on back order for so long.

On November 18, 2025, at 24,370 miles, the vehicle suffered a catastrophic powertrain failure, triggering a dashboard warning: "Transmission system error! Check transmission oil immediately." The vehicle suffered a loss of reliable motive power. This sudden failure is a severe safety hazard that presents a high risk of stalling or stranding in active traffic, which is especially dangerous as this vehicle is used for a 40-mile round-trip school commute four days a week on local highways. The dealership replaced the transmission, keeping the vehicle out of service for 27 days. However, the exact same critical failure occurred a second time on December 24, 2025, at 24,878 miles. The vehicle was once again completely incapacitated and required a second transmission replacement as well as a new TCU, resulting in an additional 50 days out of service. Two catastrophic transmission failures within a 500-mile span on a brand new vehicle demonstrate a highly dangerous defect that puts the driver, passengers, and other motorists at unreasonable risk of a crash due to sudden loss of power.

One of the original OEM tires (Pirelli Scorpion MS KS NCS XL - 245/45R21) had the acoustic dampening foam on the inside of the tire fall apart. Dealership indicated that there was 'no impact damage or modifications found with the tire during inspection; meaning this was likely a manufacturing defect due to adhesion issue. Despite the problem and the fact that this tire has less than 12K miles on it at the time of the incident, the local Hyundai dealership, Hyundai corporate and Pirelli all refused to cover the cost to replace the tire. Hyundai dealer said to file a complaint with Hyundai corporate, Hyundai Corporate said that this was a Pirelli tire warranty issue (no paperwork provided about Pirelli tire warranty at time of purchase) and Pirelli indicated that only the local dealer or an authorized dealer of their tires can submit warranty claims, and that it is contingent upon a Pirelli inspection and prorated based on the remaining tread of the tire. This leaves the consumer in a difficult position having to bear the burden of the tire replacement cost upfront, and little chances of recourse as these 3 parties skirt responsibility of the OEM tire. When the acoustic foam fails, the car shakes violently at high speeds, for us this stats at ~50mph. There is no warning light that appears for this, dealer originally thought this was related to ice build up which did not rectify the problem causing us to have to go to the dealer twice for diagnostics. Online forums seem to point that this acoustic foam adhesion issue is especially common in colder climates. Symptoms of problem first appeared in early January, with full diagnosis confirmed early Feb.

Incident Description: I am reporting a recurring and dangerous safety defect involving the ADAS (Advanced Driver Assistance Systems) on my 2024 Hyundai Santa Fe Hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the Lane Keeping Assist (LKA) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System Failures & Error Codes: The vehicle intermittently displays a "Check Forward Attention Warning System" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: •C164286, C168886, C16B902, C28B981 Related Safety Recalls: This vehicle is currently subject to Recall 265 (NHTSA 24V561000) for main floor wiring harness chafing and Recall 288 (NHTSA 25V808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results of the electrical interference or harness damage described in these active safety recalls. Safety Risk: The uncommanded steering override creates an immediate risk of a crash, especially in high-speed highway conditions where the vehicle may unexpectedly pull against the driver's intent.

-I had just exited from the highway and was driving into my town. While doing so, I had both hands on the steering wheel and suddenly the car started beeping and flashing warnings/ alerts indicating that my hands were not on the steering wheel, which they were. Within seconds the car began to deaccelerate and pull me off the road to my right hand side. I initially had no control over the vehicle. Then again- without explanation it began to register hands on the steering wheel and I was able to resume control of the vehicle. I believe the lane assist feature was on at the time. It all happened very quickly. Had I still been on the highway as I was moments before, there was enough traffic that I would have been pulled into another vehicle or caused an accident if people saw me suddenly rapidly deaccelerating/braking in front of them because they would have no warning and a very tiny amount of time to react. Then, in an other instance that followed shortly thereafter, my boyfriend was driving with one of the lane assist on. While driving, the weather changed and it began snowing and freezing rain that was freezing when it hit the windshield. The lane assist began to have trouble seeing the lines on the road since the snow and ice were obscuring them somewhat. It began to beep and gently correct the car- which was not appropriate in this case (we understand that the road conditions were beyond its abilities to safely discern things accurately). My boyfriend who had two hands on the wheel trying to carefully navigate this sudden burst of weather so at not to slide. He tried turning it off, but it wasn't turning off, and couldn't troubleshoot it without taking his hands off the wheel. He instructed me to turn it off through the settings menu in the infotainment system, which seemed to disable it. Prior to these dangerous problems, I had experienced some seemingly sensor- related malfunctions with the tire pressure monitoring system. I'm out of room to write more.

when using lane following the system repeatedly warns you to pay attention, usually when in heavy traffic and after repeated warning shuts of the cruise and lane following system. when using the cruise control system the system will suggest you take a break. both problems appear to be associated with an in cabin camera. i have driven my vehicle almost 25,000 miles and taken two cross country trips. the warning system has almost never warned me of a real problem. 99 percent of the time it is a false reading by the camera and occurs under challenging driving conditions when the last thing you need it to be told to pay attention when you truly are. during this winter i have driven more at night and the vehicle is basically un drivable because of false notifications. this has repeatedly happened in the 14 months i have owned the vehicle - the date below is just for when it happened today. i am more than willing to share details and would welcome a call

I have had the driver’s side wiper blade stop working properly twice since purchase. The first instance involved ice within the vicinity of the wiper arm mount on the driver’s side. There was compacted snow and ice next to the arm motor mount location. When the wiper was activated, the wiper could not extend fully vertical due to the snow and ice in the corner and this caused the wiper arm to become loose. The driver’s wiper arm then failed to properly operate and frequently overlapped the passenger wiper arm/blade which still functioned. The arm was replaced under warranty at a dealership. The second time this happened, I was driving during a snowstorm and the wiper was turned on with minimal snow and ice accumulation from roughly one hour of driving and occasional wiper use. The snow buildup between the driver’s wiper blade and the A pillar prevented the blade from completing a full sweep of the windshield and the driver’s side wiper came loose and failed to function properly. It frequently became entangled with the passenger wiper blade, causing visibility issues while driving. I have an appointment for this. The wiper arm itself has splines that match up with the wiper motors located between the hood and windshield. If an obstruction of snow or ice either holds the wiper blade down or prevents a full range of motion, the wiper motor easily strips these splines from the wiper arm, resulting in wiper arm failure, damage/bending of the arm(s) and cosmetic damage to the plastic A pillar trim (from wiper over extending past A pillar. The design of the vehicle wiper recess location prevents lifting the wiper arms if there is any snow or ice accumulation on the vehicle and the wipers are in the normal down position. Combine this with the lack of any melting capability from the windshield defroster or a dedicated wiper defroster, there is no way to ensure the wipers will function properly when needed during a snow or rain storm and freezing conditions.

I have had my car for less than a year. I do drive it a lot. I have about 23,000 miles on it. I have three rock chip repairs that have already been done. In addition, I have tiny dots all over my windshield where rocks have just imprinted on it. That is very abnormal.

The vehicle has gone into limp mode multiple times with no check engine indication displayed, causing significant safety issues in that the sudden loss of power occurred while traveling on the interstate highway. Each time, by loosing power and trying to get to the side of the road to safety was terrifying and very unsafe to us and the cars/trucks around us. The issue began on 11/5/24 and continues up through 11/12/26. Videos of vehicle performance are available upon request since they are unable to be uploaded via this form. The vehicle has been towed to three different Hyundai service departments. No diagnostic codes show up, nor have they been able to duplicate the issue. We have provided videos of the display screen and the performance of the vehicle while in limp mode. We have been told by Hyundai Service that unless a code shows up in the diagnostics, there is nothing they can do for us. At this point, since most of our driving is on the interstate, we are afraid to drive the vehicle for fear of a serious accident occurring when it loses power.

While driving my 2024 Hyundai Santa Fe, the vehicle experienced a complete dashboard and system blackout, as if the vehicle shut off and rebooted. This has occurred on two separate occasions. On one occasion, while stopped at a traffic light, the dashboard went completely black and restarted. After the system rebooted, the vehicle would not accelerate or move when the accelerator was pressed. I had to turn the vehicle off, restart it, and wait before it would drive again. The suspected malfunction involves the vehicle’s electrical/infotainment and related vehicle control systems. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the vehicle lost critical dashboard information and temporarily lost the ability to accelerate while in traffic, creating the risk of being struck by other vehicles. The vehicle was inspected by an authorized Hyundai dealership (World Hyundai of Matteson). On December 23, 2025, I was informed by the dealer that a system/infotainment “glitch” had been identified and that a replacement part would be ordered. However, the part was never replaced. The dealer later stated that because the issue could not be duplicated during test drives (approximately 85 miles driven), the repair was not authorized. The dealer acknowledged the issue could not be reproduced on demand. The manufacturer (Hyundai) has not yet physically inspected the vehicle beyond dealership involvement. No police or insurance inspections occurred, as there was no crash. There were no warning lamps or messages prior to the failure. The failure occurred suddenly with a complete dashboard blackout and system restart. The first occurrence happened prior to December 23, 2025; the second occurred afterward. The issue is intermittent and unresolved. I am concerned that the defect must reoccur while driving in order to be repaired, posing an ongoing safety risk.