2010 HYUNDAI SONATA Complaints

DRIVER SIDE DOOR EXTERIOR DOOR HANDLE CAME OFF WHEN ATTEMPTING TO OPEN DOOR. HANDLE PARTS ARE PLASTIC! CANNOT OPEN DOOR FROM THE OUTSIDE NOW. BOUGHT NEW, NOW UNDER 38K MILES, AND LESS THAN 5 YEARS IN USE. CONTACTED HYUNDAI NATIONAL, HAVE NOT HEARD BACK YET. DEALERS INDICATE THAT THIS MAY NOT BE COVERED UNDER WARRANTY. *TR

THE DRIVER SIDE EXTERIOR DOOR HANDLE BROKE OFF THIS MORNING WHEN I TRIED TO OPEN THE DOOR. I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND THIS IS THE THIRD TIME THAT THIS BREAKAGE HAS OCCURRED, ALBEIT ON THREE DIFFERENT DOORS. ALTHOUGH THE INTERIOR DOOR LATCH STILL WORKS, THIS IS A SAFETY HAZARD AS IT WOULD BE IMPOSSIBLE FOR RESCUE SERVICES TO OPEN THE DRIVER'S DOOR FROM THE OUTSIDE IN THE EVENT OF AN ACCIDENT. BASED ON POSTINGS I HAVE COME ACROSS ON THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH HYUNDAI SONATAS AND SHOULD IN MY MIND QUALIFY AS A RECALL. *TR

DRIVER BACK DOOR HANDLE BROKE OFF. THIS APPEARS TO BE A COMMON COMPLAINT BUT THE DEALER WON'T FIX THE HANDLE. THE BACKDOOR IS NOT EVEN USED MUCH. *TR

THE FOLLOWING PARAGRAPH WAS SENT TO HYUNDAI TO REQUEST THEY FIX THIS DEFECT. THEY RESPONDED WITH A WORDY BUT POLITE "WE'RE SORRY, BUT YOUR VEHICLE IS OUT OF WARRANTY". WE HAVE A 2010 SONATA. ABOUT 18 MONTHS AGO, THE PASSENGER SIDE FRONT DOOR HANDLE FELL OFF WHILE OPENING THE DOOR. WE TOOK IT TO THE LOCAL DEALER FOR REPAIR. THE COST WAS ABOUT $70. THREE WEEKS AGO (APPROX. 1/15/2015), THE DRIVER SIDE REAR HANDLE FELL OFF. TEN DAYS AGO (APPROX 1/27/2015) THE PASSENGER REAR DOOR HANDLE FELL OFF. THE DEALER WANTS $150 EACH TO REPAIR THEM. I CAN UNDERSTAND ONE HANDLE BREAKING, BUT NOT (ON A CAR LESS THAN 5 YEARS OLD) THREE OF THE FOUR HANDLES HAVE BROKEN. I CONSIDER THIS A DEFECT. I HAVE RESEARCHED YOUR SITE AND HAVE NOT BEEN ABLE TO FIND ANY MATCHING COMPLAINTS. THERE HAVE BEEN NUMEROUS, BUT NORMAL PROBLEMS WITH THIS VEHICLE - ALL OF WHICH WE HAVE REPAIRED AT OUR OWN EXPENSE WITHOUT COMPLAINT. HOWEVER, THIS PARTICULAR ISSUE IS SO EGREGIOUS THAT WE FEEL THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS. *TR

ON FEBRUARY 26TH 2015, I WALKED OUT TO MY CAR TO FIND THAT THE FRONT DRIVER'S SIDE DOOR HANDLE HAD FALLEN OFF. THIS IS THE SECOND DOOR HANDLE THAT HAS FALLEN OFF ON MY 2010 HYUNDAI SONATA. THE FIRST TIME WAS THE REAR DRIVER'S SIDE HANDLE ON OR AROUND 12/23/2011 AT 30,125 MILES. ALTHOUGH THIS IS AN OBVIOUS SAFETY CONCERN AND A PROBLEM THAT CAN BE FOUND THROUGH NUMEROUS COMPLAINTS, HYUNDAI HAS NOT RECALLED THEIR DOOR HANDLES. THIS PRESENTS OBVIOUS SAFETY CONCERNS AND DESPITE NUMEROUS PHONE CALLS, HYUNDAI CLAIMS THAT IT IS NOT UNDER WARRANTY AND WILL NOT BE COVERED. IT IS UNACCEPTABLE TO HAVE HANDLES FALLING OFF OF CARS FOR NO APPARENT REASON AND HYUNDAI SHOULD RECTIFY THIS SITUATION IMMEDIATELY. *TR

AS MANY PEOPLE HAVE STATED ONLINE, THE DOOR HANDLES FALLING OFF ARE A COMMON OCCURRENCE. I HAVE HAD TO REPLACE TWO HANDLES ON MY CAR ALREADY, FIRST MY REAR DRIVERS SIDE AND NOW THE FRONT PASSENGER SIDE. THE COMMONALITY OF THIS PROBLEM CLEARLY INDICATES A MAJOR ENGINEERING ISSUE ON THE BEHALF OF THE MANUFACTURER AND CUSTOMERS SHOULD NOT BE MADE TO PAY FOR REPAIRS FOR A MANUFACTURING ISSUE. EACH HANDLE HAS COST ME JUST UNDER $65 TO REPLACE. *TR

I HAVE EXPERIENCED THREE (3) BROKEN OUTSIDE DOOR HANDLE BREAKING THE SAME WAY FROM STRESS FRACTURE WHERE THE PLASTIC DOOR HANDLE CONTACTS THE METAL LATCH. IT APPEARS THE PLASTIC DOOR HANDLE IS TOO BRITTLE FOR INTENDED USE. THE BROKEN DOOR HANDLES WERE REPLACED AS FOLLOWS: -REAR RIGHT SIDE DOOR HANDLE WAS REPLACED JAN 16, 2012 -REAR LEFT SIDE DOOR HANDLE WAS REPLACED DEC 21, 2013 -DRIVER'S DOOR HANDLE REPLACED DEC 1, 2014 I CONTACTED HYUNDAI CUSTOMER CARE AND THEY DO NOT APPEAR TO BE CONCERNED THAT THIS IS A SAFETY ISSUE AND ARE TREATING THIS AS NORMAL WEAR AND TEAR. A BROKEN DOOR HANDLE FAILS HAWAII STATE SAFETY INSPECTION AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. HAWAII IS NOT SUBJECT TO EXTREME TEMPERATURE CHANGES. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR AS I EXPERIENCED DOOR HANDLE FAILURE AS SOON AS 2 YEARS OF USE WITH THE LEAST USED DOOR HANDLES, REAR PASSENGER DOORS BREAKING BEFORE THE MOST USED DRIVER?S DOOR HANDLE. THERE ARE NUMEROUS SAME FAILURES REPORTED ON THE INTERNET. MY HYUNDAI DEALER NOW HAS THESE DOOR HANDLES IN STOCK (USED TO HAVE TO ORDER THEM IN) AND TOLD ME THIS IS A COMMON OCCURRENCE OF MY MODEL SONATA AND TO REPORT MY CONCERNS TO HYUNDAI USA, WHICH I DID TO NO AVAIL. MAYBE THEY WILL LISTEN TO THE NHTSA. PLEASE HELP. THANK YOU. *TR

AS I WAS TRYING TO GET INTO MY CAR AT 7:20 AM ON 02/24/15 THE DRIVER SIDE DOOR HANDLE JUST FELL OFF THE DOOR. THE TEMPERATURE WAS BELOW ZERO AND IT WAS A SURPRISE TO SEE THAT HAPPEN TO A 5 YEAR OLD CAR!!!! I CALLED THE DEALERSHIP TO SEE IF THERE IS A RECALL OR PROBLEM THEY KNOW OF REGARDING THE DOOR BUT TURNED WITH NOTHING. THEN SEARCHED ONLINE TO SEE IF THERE ARE ANYONE ELSE HAD THE SAME PROBLEM AND TO MY SURPRISE THEY ARE OTHER PEOPLE WHO HAD SIMILAR INCIDENTS IN SEVERAL STATES AS WELL A YOUTUBE VIDEO OF AN INDIVIDUAL LOST 3 HANDLES IN CALIFORNIA FOR A NEWER MODEL SONATA!!!!!! CALLED THE HYUNDAI WARRANTY BUT HAD TO LEAVE A MESSAGE!!!!! *JS

I HAVE HAD TO REPLACE THE BRAKE PADS THREE TIMES. REPLACED ROTORS FRONT AND REAR. REPLACED CALIPERS ON REAR AND REPAIRED THE FRONTS. 87000 HIGHWAY MILES. TRANSMISSION HARD SHIFT FROM NEW. DEALER STATES THAT THEY HAVE NEVER HEARD OF ANY TROUBLE LIKE THIS. *TR

OUTSIDE REAR DRIVER DOOR HANDLE COMES OFF FOR NO REASON IT JUST BROKE OFF AND I AM NOT THE ONLY ONE . THIS COULD BE A POTENTIAL SAFETY ISSUE. IN THE EVENT OFF AN ACCIDENT THIS COULD POSE GREAT DANGER TO ANYBODY TRYING TO EXIT THE VEHICLE. IF THE DOOR HANDLE BRAKES WITH CHILD LOOK DOOR CANNOT BE OPENED. *TR