2010 HYUNDAI SONATA Complaints

THE DRIVER SIDE FRONT DOOR HANDLE FELL OFF AS I OPENED THE DOOR. SINCE THEN, THREE OTHER HANDLES HAVE FALLEN OFF, THE RIGHT REAR AND THE LEFT REAR. *TR

ABOUT A YEAR AGO THE FRONT PASSENGER SIDE DOOR HANDLE BROKE OFF. THERE WAS NO EXTREME USAGE OR FORCE AND NO REASON THAT THE HANDLE SHOULD HAVE BROKEN. YESTERDAY, JANUARY 7, 2015 THE SAME THING HAPPENED TO THE PASSENGER SIDE BACK DOOR HANDLE. AGAIN THERE WAS NO EXTREME FORCE AND I RARELY EVEN CARRY PASSENGERS IN MY BACK SEAT. *TR

THE DRIVER SIDE EXTERIOR DOOR HANDLE SNAPPED AND BROKE WHEN I ATTEMPTED TO OPEN MY DOOR. THIS IS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS APPROX. 8 MONTHS AGO; WHEN THE PASSENGER DOOR HANDLE DID THE SAME THING. *TR

REAR PASSENGER EXTERIOR DOOR HANDLE CAME OFF WHEN PASSENGER SHUT THE DOOR AFTER EXITING THE CAR. IT APPEARS THE LATCH (CLOSEST TO THE KEY AREA ) IS SEVERED. *TR

THE PASSENGER SIDE DOOR HANDLE FELL OFF IN MY HANDS. NO FORCE WAS USED AND NO NOISE WAS MADE (IE: CRACKING OR AND OTHER PIECES WERE SEEN THAT FELL OFF OTHER THEN THE HANDLE ITSELF). THIS DOOR AND THE REAR DOORS ARE VERY RARELY USED, I HAVE NO KIDS AND AM THE ONLY 1 THAT USES THIS CAR AND VERY RARELY HAVE ANY PASSENGERS. THE DRIVER'S SIDE IS THE ONE I OPEN REGULARLY. I CALLED HYUNDAI DEALERSHIP WHERE I GOT THE CAR AND THEY CLAIM THERE ARE NO RECALLS ARE ON THIS DESPITE KNOWING OF OTHER'S WHO HAD MULTIPLE DOORS BREAK IN A SIMILAR FASHION AND SEEING MANY OTHER INCIDENTS OF THIS REPORTED ON NHTSA SITE. THEY DIDN'T SEEM TO CARE EITHER OR RECORD THE INFORMATION OF THIS ISSUE. IN CHECKING HYUNDAI DEALERSHIP'S ARE CHARGING BETWEEN $200 TO $300 TO REPAIR THE DOOR HANDLE. THIS IS A SAFETY ISSUE IF SOMEONE CANNOT GET INTO THE CAR TO RESCUE SOMEONE OR IF THEY ARE TRYING TO RETRIEVE A CHILD. IN READING THE OTHER COMPLAINTS I HOPE MY OTHER 3 DON'T BREAK NOW AND I'M ON THE HOOK TO REPAIR THOSE OUT-OF-POCKET TO. THIS IS OBVIOUSLY SHODDY WORKMANSHIP. IN ALL MY YEARS/MULTIPLE CARS I NEVER HAD A CAR DOOR HANDLE BREAK. ITS VERY CHEAP PLASTIC. *TR

THE ELECTRONIC STABILITY CONTROL (ESC) TURNS OFF RANDOMLY BY ITS SELF WHILE THE CAR ENGINE IS ON. PRESSING THE ESC BUTTON TO TURN ESC BACK ON DOES NOT WORK. TURNING OFF THE ENGINE AND THEN TURNING IT BACK ON SOMETIMES TAKES CARE OF THE PROBLEM. WHEN THE ESC IS OFF, THE BREAKING SYSTEM IS SEVERELY AFFECTED WHERE EVEN WITH A RELATIVELY LIGHT PRESS ON THE BRAKES CAN RESULT IN THE LOCKING OF THE TIRES. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THREE VEHICLES BEFORE BEING ABLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

THE ESC LIGHT INTERMITTENTLY COMES ON AND OF AND THE ESC BUTTON DOES NOT DO ANYTHING. *TR

I HAVE HAD 3 SEPARATE OCCURRENCES WHERE THE EXTERIOR DOOR HANDLES HAVE COME OFF WHILE OPENING THE DOORS. I FIXED TWO OF THEM AT MY OWN COST AND NOW HAVE TO REPAIR A 3RD. I HAVE CONTACTED HYUNDAI ABOUT A RECALL AND THEY SAY THERE HAVEN'T BEEN ENOUGH INCIDENCES OF THIS TO RECALL IT. I HAVE SEARCHED THE WEB AND HAVE FOUND MANY COMPLAINTS OF THIS HAPPENING TO OTHERS. I HAVE CONTACTED HYUNDAI AGAIN AND THEY SENT ME A FORM LETTER RESPONSE THAT THEY ARE NOT AT FAULT. I AM AMAZED THAT THERE HAS NOT BEEN A RECALL ON THE DOOR HANDLES. IF YOU SEARCH YOUR DATA BASE OF COMPLAINTS, I AM SURE YOU WILL AGREE. THERE RESPONSE: DEAR [XXX]: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF YOUR DISSATISFACTION WITH THE HANDLES ON YOUR 2010 SONATA. YOUR SATISFACTION IS OUR PRIORITY AND WE APPRECIATE THAT YOU TOOK THE TIME TO SHARE YOUR COMMENTS WITH US. WE TRY TO DESIGN AND EQUIP ALL OF OUR MODELS WITH MATERIALS AND FEATURES THAT WILL APPEAL TO OUR CURRENT AND POTENTIAL CUSTOMERS. SOME OF THE FACTORS THAT ARE EVALUATED DURING VEHICLE DESIGN AND PRODUCTIONS INCLUDE DEMAND, SAFETY, DURABILITY, EFFICIENCY, COMFORT, CONVENIENCE AND AESTHETICS. WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS MY RESPONSE BACK YOUR COMMENTS ARE HOLLOW AND WITHOUT ANY RESPONSIBILITY TO THE QUALITY OF YOUR PARTS. "WE ARE SOMETIMES UNABLE TO PRODUCE AN AUTOMOBILE WITH THE FEATURES AND MATERIAL THAT WILL SATISFY OR APPEAL TO ALL OF OUR CUSTOMERS" I DIDN'T REALIZE THAT THE DOOR HANDLES FALLING OFF OF A CAR IS A "FEATURE". IS THAT A STANDARD FEATURE OR AN UPGRADE? I AM SORRY BUT I WILL BE FORCED TO COMMUNICATE MY DISSATISFACTION TO ALL THAT WILL LISTEN. YOU OFFER NO VALUE WITH YOUR WORDS AND NO HELP WITH THE COST OF REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN NOVEMBER 2012, HYUNDAI OF AUBURN REPLACED MY DRIVER'S SIDE BACK DOOR HANDLE AFTER IT HAD COME OFF. IN NOVEMBER 2014, CAPITOL HYUNDAI (MONTGOMERY) REPLACED MY PASSENGER'S FRONT SIDE DOOR HANDLE AFTER IT HAD COME OFF. IN EACH INSTANCE, THE DEALER DID NOT PROVIDE ME WITH PAPERWORK DOCUMENTING THAT THE WORK HAD BEEN DONE. *TR