2010 HYUNDAI SONATA Complaints

I am contacting the NHTSA regarding a manufacturer's failure to comply with a NHTSA recall campaign. The campaign in question is #13V113000 for a 2010 Hyundai Sonata. The certified Hyundai service center claimed, verbally and on the customer invoice, to have replaced the stop lamp switch with a new OEM part, number 93810-4DR0A-QQH, per the recall's order. After supposedly replacing the defective part, the vehicle is still able to be shifted out of Park without first depressing the brake pedal. This happens with the key in the 'ON' position, 'Accessory' position, and even without the key in the ignition at all. No depression of the brake pedal is currently required to shift the vehicle, in any form, violating the recall's correction order. After contacting Hyundai Motor Company, they informed me via phone and email that because the car is "so old" and "out of warranty", I would remain financially liable for diagnosing and repair of any problems related to NHTSA Campaign #13V113000. Based on the fact my vehicle's current and ongoing issue is EXPLICITLY clarified in the details of Campaign #13V113000, I believe it remains Hyundai's responsibility to ensure the vehicle is safe to operate. Furthermore, Hyundai has seemingly, knowingly and willfully threatened my safety, safety of passengers, and that of the general public by refusing to thoroughly comply with a NHTSA Campaign. This subsequently places the person(s) listed above at risk of injury or even death due to Hyundai Motor Company's negligence. I hope that by reaching out to the NHTSA about this ongoing issue, the problem can be resolved respectfully, as the next course of action and final recourse, with regards to Hyundai Motor Company, may result in legal escalation. Thank you.

Recently at the Hyundai Dealership in Plantation,Florida I had them repair 2 RECALLS which were the LAMPLIGHT SWITCH & CROSSMEMBER. These RECALLS were not done correctly and caused my ESC Light to come on and my car shakes while driving. I never had these items before until they worked on my RECALLS. Now the Hyundai Dealer service is refusing to fix the damage they caused. I need help right away. The RECALL repair appointment was on June 12, 2022 and had them check the RECALLS again on August 29, 2022. My car is still at the Hyundai Service in Plantation, Florida.

Front subframe corrosion, cross member is rusted through at the weld line for the front sub frame. Discovered during annual safety inspection

My car check engine light is on for a while.it’s yellow solid light seen on my car dashboard.I went repair center and he advice and changed my car vent valve and light goes out for some days and again appear. I change my car gas cap too but it didn’t work. I spent a lot of money to fix that.

We were hit on the right front passenger side by a driver on a Suzuki motorcycle. The driver was ejected from the motorcycle, went thru the right passenger window, traveled across the passenger compartment. He came to rest head down on my lap. Accident was fatal for the motorcyclist who died at the site. My adult autistic son was seated in the rear seat behind the passenger seat. The side front passenger window was completely shattered and the rear right passenger window was shattered also. My son hit his head on the interior right side of the vehicle and had a TBI and serious cuts requiring surgery and ICU stay. No airbags in the car deployed including side airbags and no curtainwalls deployed on the right side or anywhere in the vehicle. Car was supposedly equipped with such. Police inspected vehicle, insurance people inspected vehicle; vehicle is available for inspection at salvage lot. Pictures have been taken by insurance company. Right side of vehicle was severely smashed. I had no previous warning of problems with safety features.

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE THREW A ROD AND THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT PULLED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC CONFIRMED THAT THE ENGINE THREW A ROD WHICH LED TO COMPLETE ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TOWED THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE VEHICLE WAS THEN TOWED TO HYUNDAI OF GREELEY (4533 W 29TH ST, GREELEY, CO 80634) AND HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NEITHER THE DEALER NOR THE MANUFACTURER OFFERED ANY FURTHER ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE ENGINE BLEW AND FAILURE MILEAGE WAS 116,000. *DT *JB *DT

ALL BUT ONE DOOR HANDLES ARE BROKEN. THE DRIVER SIDE JUST BROKE AND ITS A SAFETY HAZARD.

IN THE LAST THREE MONTHS, BOTH DRIVER'S SIDE DOOR HANDLES HAVE FALLEN OFF/BROKEN. IN THE FIRST INCIDENT (SEPT 2020), THE DRIVER'S SIDE REAR DOOR HANDLE BROKE OFF THE CAR WHEN I TRIED TO OPEN THE DOOR. IN THE SECOND INCIDENT (NOV 2020), THE DRIVER'S SIDE FRONT DOOR HANDLE REMAINED ON THE CAR BUT BROKE SO THAT IT NO LONGER FUNCTIONS. BOTH INCIDENCES OCCURRED WHEN THE VEHICLE WAS STATIONARY. IT IS UNKNOWN WHY THE DOOR HANDLES BROKE; I DID NOT USE EXCESSIVE FORCE NOR WAS THERE ANY INDICATION OF A PROBLEM PRIOR TO THESE INCIDENCES.

LAST MONTH, THE DOOR HANDLE TO THE DOOR BEHIND THE DRIVER SEAT WAS BROKEN. WHEN I TRIED TO OPEN MY DOOR, IT DID NOT OPEN. THAT IS IN THE PICTURE ATTACHED. ON SATURDAY, I OPENED MY DRIVER'S DOOR AND THE DOOR HANDLE BROKE IN MY HAND. NOW I HAVE ONLY TOW DOORS THAT I CAN OPEN. I LOOKED ONLINE AND MANY PEOPLE ARE HAVING ISSUES WITH THE HYUNDAI SONATA. I FEEL LIKE CUSTOMERS SHOULD NOT PAY FOR THIS BECAUSE THIS A KNOWN SAFETY ISSUE. WHEN THIS HAPPENED, MY CAR WAS PARKED. I AM GOING TO HYUNDAI TO GET THIS REPAIRED BECAUSE I AM SCARED THAT I WILL NOT BE ABLE TO GET IN MY CAR IF ALL THE HANDLES GETS LIKE THIS.

CAR HAS ONLY 77,000 MILES AND WAS WELL MAINTAINED. ON AUGUST 27, I HAD DRIVEN THE CAR LATE AFTERNOON, PARKED. LATER AFTER A COUPLE OF HOURS WHEN I WENT TO START IT, IT WOULD NOT START, JUMP START DID NOT WORK. MECHANIC REPLACED THE STARTER AND STILL WOULD NOT START. HE CHECKED THE ENGINE AND TOLD ME THAT THE ENGINE HAS SEIZED. I TOOK IT TO THE HYUNDAI DEALER WHO CONFIRMED THAT ENGINE HAS SEIZED. I CONTACTED HYUNDAI AS THE COMPLAINT IS SIMILAR TO OTHER CAR ENGINES THAT SEIZED WHEN DRIVEN BETWEEN 60,000 AND 90,000 MILES. HYUNDAI MOTORS IS NOT WILLING TO FIX THIS MAJOR ISSUE.