2010 HYUNDAI SONATA Complaints

VEHICLE STARTED TO MAKE A HEAVY GRINDING NOISE FROM PASSENGER SIDE REAR WHEEL. CLOSER INSPECTION REVEALED A FRESH GOUGE IN THE ROTOR. TOOK THE CAR TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THIS WAS A NORMAL WEAR AND TEAR ITEM, AND NOT COVERED UNDER WARRANTY (EVEN THOUGH A "GOLD" WARRANTY HAD BEEN PURCHASED WITH CALIPER REPLACEMENT PLAINLY INCLUDED). THIS INDIANAPOLIS DEALERSHIP WANTED TO CHARGE $380 TO REPLACE THE REAR BRAKE PADS AND ROTORS. AN INDEPENDENT REPAIR SHOP FOUND THAT THE DRIVERS SIDE OF THE REAR HAD APPROXIMATELY 40% OF THE LIFE LEFT ON THE BRAKE PADS AND ONLY NORMAL WEAR TO THE ROTOR, WHILE THE PASSENGER SIDE WAS WORN DOWN TO THE METAL ON THE PADS AND HAD RENDERED THE ROTOR UNSERVICEABLE. IT WAS ALSO NOTED THAT THE WEAR INDICATOR ON THE PASSENGER SIDE WAS BROKEN, AND DID NOT GIVE THE NORMAL AUDIO WARNING OF EXCESSIVE WEAR. WHEN ASKED WHY THE REAR SHOULD WEAR OUT FASTER THAN THE FRONT (WHICH IS WHAT ALL LOCAL BRAKE SHOPS TOLD ME WOULD HAPPEN), THE HYUNDAI SERVICE MANAGER DID NOT HAVE ANY REPLY. IT SHOULD BE NOTED THAT THERE ARE SEVERAL INSTANCES OF SIMILAR FAILURES, AND EVEN A CLASS ACTION LAWSUIT FILED IN NEW YORK STATE FOR THE EXACT SAME ISSUE. A STICKING BRAKE CALIPER IS SUSPECTED, BUT COULD NOT BE CONFIRMED. REAR BRAKE PADS, ROTORS, AND HARDWARE WERE REPLACED AT MY EXPENSE. THE BRAKE CALIPER WAS CLEANED, LUBED, AND REINSTALLED. DEALERSHIP WOULD NOT HONOR ANY WARRANTY OBLIGATION FOR THIS DEFECT. FRONT BRAKES ALSO SHOWED AT LEAST 40% OF THEIR LIFE REMAINING ON THE PADS. *TR

I HAD THE CRUISE CONTROL SET TO 47MPH, I WAS APPROACHING THE ROAD TO TURN RIGHT AND I TAPPED THE BRAKE TO KICK OFF THE CRUISE CONTROL AS I HAVE DONE BEFORE. I THEN LOOKED AT THE TRAFFIC AROUND ME AND HAD TO FIX MY SEAT BELT WHICH TIGHTENED TOO MUCH, TAKING MY EYES OFF THE ROAD A MOMENT. WHEN I LOOKED UP THE CAR IN FRONT OF ME WAS AT A DEAD STOP, AND I WAS STILL TRAVELING AT 47MPH! THE CRUISE CONTROL NEVER TURNED OFF TO SLOW THE CAR DOWN, I HIT THE CAR IN FRONT OF ME, WHICH HIT THE CAR IN FRONT OF HER. MY INSURANCE DECIDED TO TOTAL MY VEHICLE. *TR

CAME OUT TO WORK PARKING LOT. CAR WOULD NOT START. BATTERY WAS FAILING, NOT DEAD. REPLACED BATTERY [WITH DURALAST BATTERY (AUTOZONE - 09/19/2013) - $115]; DID NOT RESOLVE ISSUE. STARTER WAS TESTED AND HAD FAILED. REPLACED THE STARTER [WITH DURALAST STARTER (AUTOZONE - 09/20/2013) - $267.11]; RESOLVED THE ISSUE. *TR

DURING AN INSPECTION I WAS INFORMED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I THEN TOOK THE CAR FOR A SECOND OPINION WHICH VERIFIED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I WAS SURPRISED AS THE CAR HAD ONLY ABOUT 53K MILES AND THE FRONT BRAKE PADS WERE STILL GOOD (ALTHOUGH I WAS INFORMED THEY HAD ABOUT ANOTHER 60,000 MILES). UP TO NOW THE CAR HAS RUN WELL WITH THE EXCEPTION OF THE FRONT DOOR LATCH BEING REPLACED WHICH I KNOW IS ANOTHER PROBLEM WITH THE HYUNDAI SONATAS. I DID THINK HYUNDAI CUSTOMER SERVICE COULD HAVE BEEN BETTER FOR BOTH ISSUES. *TR

ON SUNDAY 9/1, I CAME OUT OF CHURCH AND COULD NOT OPEN MY PASSENGER BACK DOOR FROM THE OUTSIDE. MY SON TOOK IT TO THE DEALER ON 9/4 WHERE I GET MY SERVICE DONE, HE WAS TOLD IT WOULD BE $80 TO LOOK AT THE PROBLEM BECAUSE MY WARRANTY HAD RUN OUT, BUT THEY WOULD DEDUCT THE $80 FROM THE PRICE OF REPAIR, I DID NOT GET IT FIXED, LOW AND BEHOLD ON 9/4 AFTER GETTING OFF WORK I WENT INTO THE STORE, CAME OUT AND MY PASSENGER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE, VERY DANGEROUS, IF I HAVE AN ACCIDENT NO ONE WOULD BE ABLE TO GET ME OUT NOR MY GRANDSON OUT WHO SIT BEHIND THE PASSENGER SEAT, HE IS 5. WHAT CAN I DO IF I CANNOT AFFORD TO GET THE DOORS REPAIRED AT THIS TIME. SEEMS LIKE A VERY BAD SAFETY ISSUE TO ME AND THE MANUFACTURE SHOULD FIX THIS AT NO EXPENSE TO ME, SEEMS LIKE A RECALL TO ME. *JB

MY COMPLAINT IS THAT THE ORIGINAL BLACK STEEL WHEELS ON MY VEHICLE HAVE RUSTED. I AM SURPRISED THAT A VEHICLE WILL SUFFER RUST ON ITS WHEELS AFTER SO SHORT A PERIOD OF TIME. NO I DO NOT DRIVE ONTO OR NEAR A BEACH. MY CAR DID NOT SUFFER SEA WATER DAMAGE AS A RESULT OF HURRICANE SANDY. THE BLACK PAINT ON MY WHEELS IS NOW A RUSTY BROWN. IS THERE ANY SAFETY RECALL REGARDING THESE WHEELS? PLEASE CONTACT ME. THANKYOU *TR

THE VEHICLE NEEDED REAR BRAKE PADS AND CUTTING OF THE REAR ROTORS AT 24,000 MILES. NO MATTER WHAT YOUR DRIVING HABITS ARE OR TYPE OF DRIVING YOU DO (HIGHWAY VS. AROUND TOWN} THAT IS WAY TO EARLY FOR REAR BRAKES TO NEED REPLACING. I HAVE CHECKED WITH VARIOUS DEALERS AND THEY ALL AGREE THAT IS NOT NORMAL. NOW THERE IS ALSO BURNING SMELL THAT OCCURS PERIODICALLY COMING FROM THE REAR OF THE CAR. I BROUGHT IT TO THE DEALER WHERE I PURCHASED IT, HACKETTSTOWN HYUNDAI, AND THEY MADE ME WAIT A WEEK FOR AN APPOINTMENT AND THEN LOOKED IT OVER QUICKLY AND SAID THEY SMELL NOTHING AND SEE NO PROBLEM. THEY WERE RUDE AND YOU COULD TELL THEY WANTED NOTHING TO DO WITH THE PROBLEM. I MENTIONED THERE IS A CLASS ACTION LAWSUIT DUE TO PREMATURE REAR BRAKE WEAR BUT THEY KNEW NOTHING AND COULD CARE LESS. IT SEEMS SOMEONE IS GOING TO HAVE TO BE INVOLVED IN A FATAL ACCIDENT FOR HYUNDAI TO CARE. LETS GET TOGETHER AND MAKES THEM CORRECT THE PROBLEM BEFORE ITS TO LATE. *TR

I PURCHASED A USED 2010 HYUNDAI SONATA GLS.ONE YEAR AGO WITH 60,000 MILES ON IT. IN THIS TIME I HAVE HAD 3 DIFFERENT PLASTIC DOOR HANDLES BREAK OFF WHEN TRYING TO OPEN THE CAR DOORS. EACH INCIDENT COSTING ME $200.00. FOR A TOTAL OF $600.00. WITH NO REIMBURSEMENT FROM HYUNDAI. THEY SAID IT WASN'T A PROBLEM AND WERE NOT RESPONSIBLE. THERE SHOULD BE A RECALL ON THIS. *TR

BOTH DOOR HANDLES ON THE DRIVERS SIDE OF MY 2010 ARE BROKEN. WENT TO OPEN DOOR AND LATCHES GAVE AWAY. *TR

I HAD TO REPLACE THE REAR BRAKE PADS ON MY 2010 SONATA AT 16,794 MILES ON BOTH SIDES. I HAD TO REPLACE THE REAR PADS AND ROTORS ON BOTH SIDES AT 23,156 MILES. I HAD TO REPLACE THE RIGHT REAR BRAKE LINE, PAD, ROTOR AND CALIPER AT 25,854 MILES. THERE HAS BEEN NO ISSUES ON FRONT BRAKES, HOWEVER, I HAVE HAD TO SERVICE MY REAR BRAKES 3 TIMES. I BOUGHT THIS VEHICLE BRAND NEW FROM MY LOCAL HYUNDAI DEALER AND IT HAD 4 MILES ON IT. I HAVE SPENT $768.80 ON MY REAR BRAKES SINCE I HAVE BOUGHT THIS VEHICLE IN FEBRUARY OF 2010. THERE IS CLEARLY A PROBLEM WITH THE BRAKE COMPONENTS ON THIS CAR. THE REAR BRAKES SHOULD NOT WEAR OUT BEFORE THE FRONT BRAKES, AND ESPECIALLY A VEHICLE THAT HAS 16,000 MILES ON IT. *TR