2003 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR FAILED AND THE BRAKE SENSORS WERE REPLACED; HOWEVER, THE AIR CONDITIONING SYSTEM WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 144,967.

REPORT RECEIPT DATE: MAY 21, 2009 NHTSA CAMPAIGN NUMBER: 09V171000 COMPONENT(S): LATCHES/LOCKS/LINKAGES SIMILAR ISSUE IS HAPPENING IN MY 2003 HYUNDAI SONATA VEHICLE. A CHILD IN MY BACK SEAT JUST SLICED THEIR HAND WITH A 2" INCH CUT AND WE HAD 3 OTHERS SLICE THEIR HAND ON THE FRONT DOOR HANDLE (WE TAPED THIS) BUT WAS NOT AWARE OF BACK SEAT NOR RECALL TILL TODAY. VERY CONCERNED AS TO SAFETY OF CHILDREN IN BACK SEAT. I ONLY REALIZED THIS HAPPENED TO ALL DOOR HANDLES AND THEIR HAD EVEN BEEN A RECALL AS THE PARENT OF THE INJURED CHILD SAID THEIR CAR HAD BEEN RECALLED FOR THIS ISSUE. I CALLED HYUNDAI 4/13/2016 TO DISCUSS AND WAS TOLD MY VIN NUMBER WAS NOT PART OF THE RECALL ALTHOUGH THE EXACT SAME ISSUE. ALL CHROME IS PEELING FROM TOP OF HANDLE AT THE SEAM ON ALL 4 INTERIOR DOOR HANDLES.

REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE. CONSEQUENCE: THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE. BASICALLY WHEN YOU GO TO USE THE INSIDE DOOR HANDLES THE PEELING CHROME IS SHARP AND CUTS YOUR FINGERS. HYUNDAI RECALL #93 ENDED IN MARCH 2003, MY CAR WAS MANUFACTURED IN MAY 2003. THE PROBLEM IS IDENTICAL TO THE MODELS IN RECALL #93.

MY VEHICLE IS AFFECTED BY THE FOLLOWING SAFETY RECALL IN WHICH THE INTERIOR DOOR HANDLES ARE PEELING AND THE TOP EDGE BECOMES SHARP - I TAPED OVER THE TOP SO I WOULDN'T CUT MY HANDS IN THE MEANTIME: NHTSA CAMPAIGN ID NUMBER : 09V171000 / HYUNDAI RECALL NO. 093. I BROUGHT IT FOR SERVICE AT MOTORWORLD HYUNDAI IN WILKES BARRE, PA AND THEY VERIFIED ALL DOOR HANDLES WERE PEELING. THE INITIAL RECALL REPAIR FOR THIS CAMPAIGN WAS PERFORMED ON 11/11/2009, BUT CLEARLY THE REPAIR DID NOT REMEDY THE PROBLEM AS IT RECURRED. MOTORWORLD TOLD ME THEY HAD TO CONTACT HYUNDAI CORPORATE FOR AUTHORIZATION FOR THE REPAIR. I WAS CALLED BACK AND TOLD THEY WOULD ONLY PAY FOR PARTS BUT NOT LABOR. THIS SURPRISED ME, AS A SAFETY RECALL IS SUPPOSED TO BE REMEDIED AT NO COST TO THE CONSUMER. I THEN CONTACTED HYUNDAI CUSTOMER SERVICE 4 TIMES, ON 1/20, 1/27, 2/10, AND 2/18 OF 2016 AND EACH TIME I WAS TOLD I WOULD RECEIVE A CALL BACK, WHICH I NEVER RECEIVED. I THEN CONTACTED AN ATTORNEY FOR ADVICE AND THEY TOLD ME IN ACCORDANCE WITH THE LAW THAT HYUNDAI SHOULD BE PAYING THE ENTIRETY OF THE COSTS FOR ALL SAFETY RECALLS. I CALLED AGAIN ON 3/7 AND STATED THIS AND THEY TOLD ME THEY CAN'T HELP ME. I CAN'T PROCEED WITH THE ATTORNEY SINCE THAT WOULD COST ME MONEY I DO NOT HAVE. WHAT CAN I DO? IT HAS BEEN 47 DAYS SINCE I FIRST BROUGHT THIS SAFETY RECALL PROBLEM TO THE ATTENTION OF HYUNDAI AND THEIR REPRESENTATIVES AND THEY HAVE FAILED TO ASSIST ME IN ANY CAPACITY.

TOOK CAR TO DEALER FOR OIL CHANGE, FRONT BRAKES AND CHECK ENGINE LIGHT... WAS TOLD TECH WOULDN'T TOUCH EVAP CANISTER OR PURGE VALVE BECAUSE FUEL LINES WERE TOO CORRODED IN THE VICINITY OF THE NEEDED REPAIR THAT THEY MAY FRACTURE... THIS CAR IS ONLY 12 YEARS OLD... COINCIDENTLY MY MOTHER-IN-LAW HAD A 2004 HYUNDAI XG350L IN WHICH THE FUEL TANK AND FUEL LINES WERE CORRODED TO THE POINT THAT THEY WERE LEAKING AND SHE HAD TO REPLACE THE VEHICLE D/T THE COST OF REPAIRS... I TOO AM NOW FACED WITH REPLACING MY VEHICLE D/T HIGH REPAIR COSTS... I HAVE DRIVEN MANY AUTOMOBILES, OF NOTE A 1967 VW BEETLE (DURING THE YEARS 1997 THRU 2002) IN CHICAGO WITH THE SNOW AND SALT AND NEVER HAD ISSUES WITH CORROSION OF ANY LINES AND I DID ALL THE WORK ON THAT CAR! IT WAS CLEAN... WHAT MATERIALS IS HYUNDAI USING FOR IT'S FUEL LINES AND FUEL TANKS THAT THEY ARE CORRODING/RUSTING OUT... MY CAR, THE 2003 HYUNDAI SONATA WAS 100% GARAGE KEPT!

TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT GASOLINE SPILLED OUT OF THE CONTACT'S VEHICLE WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FUEL PUMP ASSEMBLY VALVE WOULD HAVE TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V178000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED, THE INSPECTOR OBSERVED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR CHROME HANDLES EXHIBITED EXTREMELY SHARP EDGES. THE CONTACT SUFFERED FROM A TWO INCH LACERATION TO BOTH FINGERS ON THE LEFT HAND. THE FRONT DRIVER AND PASSENGER UPPER DOOR HANDLES CAUSED THE INJURIES. THE CONTACT APPLIED TAPE TO THE FOUR DOOR HANDLES TO AVOID ADDITIONAL INJURIES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

03 HYUNDAI SONATA GLS (V6). DRIVING 55MPH HIT POTHOLE AND LOST STEERING. PULLED OVER, REMOVED RF WHEEL TO DISCOVER CONTROL ARM BOLTS RIPPED OUT OF THE SUBFRAME FROM RUST. HEARD ABOUT RECALL AND INVESTIGATED. CAR WAS INSPECTED FOR RECALL IN 2010 PASSED THEN AT DEALER IN MARLTON, NJ. WAITING FOR CALL BACK FROM DIFFERENT DEALER TO FIND OUT THE PROCEDURE TO FILE A CLAIM. DEALERS IN SE PA ARE NOT CUSTOMER ORIENTED SO MAKING COMPLAINT HERE TO DOCUMENT INCIDENT.

TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.