2017 HYUNDAI SONATA Complaints

The contact owns a 2017 Hyundai Sonata. The contact stated after opening the trunk, it failed to close. The contact tied the trunk closed with a rope. The contact received notification of NHTSA Campaign Number: 21V619000 (LATCHES/LOCKS/LINKAGES) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The dealer was able to close the trunk and informed the contact not to open the trunk. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 133,000. Vin tool confirms parts not available.

Engine oil found to be low at multiple oil changes. So started checking levels 1000 miles after oil change and found oil to be low already at that point. The last check, only 1300 miles after oil change, found vehicle to be down 1.5 quarts. Available for inspection upon request. Because we are checking and replacing the missing oil at the early timeframes of 1000 miles instead of at 7500 miles, no one is in immediate danger (beyond my bank account). The service center has been monitoring the issue for some time. They checked seals, gaskets, and replaced them to be sure they were not the issue. The oil levels still decrease. Upon speaking to a Hyundai rep, he (the manufacturer) claims there is no issue but I should get a diagnostic check up at dealer. I am scheduling one this week. Issues with the local dealer is they charge too much, suggest repairs that are not necessary, and have extended service wait times of at least 3 hours even though I have an appointment. There have been no warning lamps, messages, or actual failures. I am trying to prevent reaching that stage. I do know that my engine is the same one they recalled from earlier models. Those engines were having high oil consumption issues which help lead to more serious safety issues with time. I am wondering how the same engine, with apparently the same issues, was allowed to continue to be used.

Steering wheel sticks at about 6:00 position, it takes an extra effort to move the steering wheel to the left or right. While this is occurring I experience dangerous and excessive lane travel. I hear a faint crack coming from the steering column at about the 6:00 position and then it feels like the steering wheel is loosening up again. It seems this problem is worsening and happening more frequent as time goes on. I have had the vehicle to the Hyundai dealership to be looked at and they stated that they could find nothing wrong. This occurs both on the highway and while driving around town at all speeds. I have searched the internet for recalls associated with this problem, but no recall, but a lot of complaints on line from other Hyundai vehicle owners experiencing this same issue. I do not enjoy driving this vehicle with this steering problem occurring all the time.

Recall on my 2017 Hyundai Sonata was repaired 9/13/2019, purchased the vehicle with financing on 7/16/2021. On 8/18/2021, had vehicle towed back to the dealership and explained the issue. Engine knocking, tire pressure and engine lights on, frequent stalling, turning off, smell of gas and something burning, loss of power to the engine, car could not accelerate to 60 MPH. The dealership had my car till 9/20/2021, power train warranty was denied and voided, no loaner car was given, was not offered any reimbursement for car rental by dealership and Hyundai corporate. Although car is included in Theta class action lawsuit. I was correct about issue with engine, but the dealership replaced engine with used parts. No later than five days after having my car back, the engine and tire pressure lights came back on, car is tugging, and the engine noise is louder. I don’t believe that they replaced the engine with OEM parts.

On a dark or dimly lit road the low beam headlights create a sharp boundary looking through the windshield with headlight illumination on the lower area and darkness on two thirds down from the top of the viewing area. It is as if the windshield has a line horizontally across it two thirds down in the field of view. The line bounces when the car bounces and dark upper portion can not be properly viewed through to see the road ahead. It is a safety issue due to poor visibility. The dealer has said a few times there is no issue and no reported issue. All they could do was adjust the headlights an inch. It didn't help. I don't drive it at night unless I have no choice and only very short distance. It got much worse recently. I won't sell this car to anyone, its not safe.

My steering wheel has been locking on me for about a year several times I’ve almost crashed with my children in the car It seems to be getting worse and staying locked longer I used to be able to just turn the car off and turn it on and it go away back to normal but now it’s getting worse I did take it to a dealership and they cannot find anything wrong with it I’m reading so much bad reviews on this car and what it’s doing not safe at all I don’t even drive on the highway anymore I’m too scared I should not have to live like this

its been recalled and check engine light on since July 2021. The Hyundai is not addressing it properly and behaving very irresponsible when i spoke to their customer service. They assign the case manager and he never called or contacted me through email. Also their appointment availability is 30+ days and they will diagnose only after 7 days after the appointment. Till then no loaner or any sort of arrangements to the owners. Moreover the vehicle is very much under warranty. I am able see the following problems 1. Check engine light 2. Engine vibration and noise - sometime 3. reduced engine power 4. sometime burning smell Campaign #NHTSA Recall #DescriptionSafety RiskRemedyStatusCampaign Date Recall 208 2017-2018 SONATA (LF), 2016-2018 SONATA HYBRID, 2016-2017 AZERA, 2018-2020 ACCENT, 2017-2018 SONATA PLUG-IN HYBRID TRUNK LATCH ASSEMBLY Recall IncompleteAug 11, 2021 Recall 209 2017 SONATA HYBRID (LF HEV) & 2017 TUCSON 2.0L NU ENGINE Recall IncompleteSep 22, 2021

3 times steering has locked up while driving. Had to turn vehicle off and back on to get it working again. Have not driven since last incident as it is too dangerous. Will tow to mechanic to have it looked at. Have read many complaints from other owners with same problem. Hyundai has not issued recall for this problem and not admit it is a problem. This is serious and could cause death or serious injury.

When steering right in a corner of a traffic light the car loss the Electric Power Steering and it became very hard to steer the car. The Electric Power steering light and the Traction Control light went On. I drove straight to a safe location where I pulled over, the steering wheel was very hard to turn. I shut down the car to check the car manual.After approximately 5 min, I started up the car again, I noticed the electric power steering came on again and the ESP & TC lights were not visible any more. I drove home to park the car. The failure did not show again.

The contact owns a 2017 HYUNDAI Sonata Plug-In Hybrid. The contact stated while driving approximately 35 MPH, the vehicle started making a loud knocking sound. The contact pulled over and noticed an excessive amount of oil underneath the front of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that there was a hole in the engine block. The mechanic showed the contact a piece of metal that had fractured from the engine. The contact stated that three days later while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.