2010 HYUNDAI SONATA Complaints

WITHIN THE LAST SEVERAL WEEKS, 2 OF THE 4 EXTERIOR DOOR HANDLES HAVE BROKEN OFF IN MY HAND. THE VEHICLE WAS STATIONARY IN BOTH CASES. IN THE NORMAL COURSE OF OPENING THE DOOR, THE DOOR HANDLE BROKE AND THE DOOR WOULD NOT OPEN.

ONE BY ONE ALL FOUR DOOR HANDLES BROKE OFF. IS UNSAFE TO DRIVE AS DOORS ARE UNSECURED.

TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE DOOR HANDLES DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO WALLACE HYUNDAI (3801 SOUTHEAST FEDERAL HIGHWAY A, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR HANDLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TT THE CONSUMER STATED PURCHASED THE DOOR HANDLE. *TR

ON 12/2016 MY PASSENGER EXTERIOR DOOR HANDLE BROKE WHILE LOADING MY VEHICLE AT SAMS CLUB. ON 11/2017 MY DRIVER SIDE EXTERIOR DOOR HANDLE BROKE AS I WAS GETTING IT FOR WORK. THIS MEANT I NEEDED TO CLIMB INTO THE DRIVER'S SEAT FROM THE BACK OF THE CAR. I DID GET IT FIX PAYING $170 FOR THE DRIVERS SIDE AND ALSO A RENTAL CAR. I STILL NEED TO FIX THE PASSENGER SIDE. HYUNDAI NEEDS TO RECALL THIS PROBLEM BECAUSE EMS WILL NOT BE ABLE TO GET INTO MY CAR THUS MAKING THE BROKEN HANDLES A SAFETY ISSUE.

4 OF MY DOOR HANDLES HAVE FALLEN OFF. I HAVE HAD 3 REPLACED WHEN IT WAS UNDER WARRANTY BUT THE 4TH DRIVER DOOR THEY TOLD ME THEY WOULD NOT REPLACE SINCE IT WAS OUT OF WARRANTY. I HAD TO USE A ZIP TIE TO OPEN THE DOOR TO GET IN IT.

"HANDLE ISSUE" MY VEHICLE HAS AROUND 74K MILES ON IT AND SO FAR EVERY HANDLE HAS BROKEN OFF IN THE WINTER. AFTER THE FIRST HANDLE BROKE I WAS MORE CAREFUL DURING THE WINTER ON OPENING THE DOORS. THIS IS NOT A CHEAP FIX.

THE THIRD DOOR HANDLE IN A YEAR HAS BROKEN. EARLIER THIS YEAR, MY DRIVERS REAR AND PASSENGER FRONT DOOR HANDLES BOTH BROKE IN A WEEKS TIME. I CONTACTED A LOCAL DEALERSHIP, THEY TOLD ME IT WAS A KNOWN PROBLEM BUT THERE WAS NOTHING THEY COULD WAS BECAUSE HYUNDAI DIDNY RECOGNIZE IT AS A SAFETY RECALL. I CONTACTED CORPORATE, WHO AGREED TO REPLACE THE TWO. LAST WEEK MY DRIVERS FRONT DOOR HANDLE BROKEN. LUCKILY I AM PHYSICALLY ABLE TO CRAWL ACROSS THE PASSENGER SEAT AS I WASN'T AT HOME AND NEEDED TO GET INTO MY CAR. I ONCE AGAIN CONTACTED CORPORATE WHO TOLD ME THEY WOULDN'T FIX IT AS IT IS OUT OF WARRANTY AND NORMAL WEAR AND YEAR, AND THEY ALREADY GAVE ME TWO "GOOD WILL" FIXES. THIS IS A SAFETY ISSUE. A 7 YEAR OLD VEHICLE WITH 105K MILES SHOULD NOT HAVE 3 BROKEN DOOR HANDLES. RESEARCHING ONLINE, MANY OTHERS HAVE FACED THIS ISSUE. THE FACT THE DEALERSHIP ADMITTED IT WAS AN ISSUE AS WELL LET'S ME KNOW I'M NOT ALONE. THE COST FOR A HANDLE AND TO GET IT PAINTED WILL BE OVER $200. HYUNDAI NEEDS TO ISSUE A RECALL. IF THERE WAS AN EMERGENCY, I WOULD BE TRAPPED IN MY SEAT SINCE A RESCUER COULD NOT OPEN MY DOOR FROM THE OUTSIDE

WHILE DRIVING THE CAR DIED. I RESTARTED AND THE CHECK ENGINE LIGHT AND ESC LIGHT CAME ON. THE CAR JERKED A BIT AND THE CHECK ENGINE LIGHT WENT OFF BUT THE ESC LIGHT OFF STAYED ON. AFTER SHUTTING OFF I STARTED IT THE NEXT DAY AND THE LIGHTS WERE OFF THEN AFTER A WHILE CAME BACK ON. IT IS EXPENSIVE TO TAKE TO DEALER TO TRY SOMETHING TO SEE IF IT WILL FIX THE PROBLEM. BRAKES JERKY WHEN APPLIED.

THREE EXTERIOR DOOR HANDLES HAVE COME OFF IN THE PAST TWO YEARS. TWO CAME OFF IN PASSENGER'S HANDS (GENTLE PULL) AND ONE FELL OFF THE CAR AT UNKNOWN TIME. THE CAR HAD ONLY ABOUT 62,500 MILES ON IT WHEN THE LAST ONE CAME OFF.

I REPLACED THE PASSENGER SIDE REAR DOOR HANDLE A MONTH AGO BECAUSE IT BROKE OFF WHEN I WAS OPENING THE DOOR TO LET MY CHILD OUT AND NOW THE DRIVER SIDE REAR DOOR HANDLE BROKE OFF WHEN I WAS OPENING THE DOOR FOR MY CHILD. VERY DANGEROUS AS I WAS IN BOTH INSTANCES HELPING MY YOUNG CHILD OUT OF THE CAR. THIS IS A SAFETY RECALL ISSUE. IN MY DRIVING YEARS, WHICH SPANS 34 YEAR AND COUNTLESS VEHICLES, I HAVE NEVER HAD A DOOR HANDLE MALFUNCTION LET ALONE BREAK OFF. I HAVE OWNED EHICLES FOR 13-15 YEARS TYPICALLY AND HAD NO INSTANCES OF DOOR HANDLE MALFUNCTIONING OR BREAKING OFF. THE REPAIR COSTS $130 OR SO FOR EACH DOOR HANDLE, BUT MORE IMPORTANT IS MY LACK OF CONFIDENCE THAT IT MAY HAPPEN AGAIN AND IT MAY BE AN EMERGENCY SITUATION. NHTSA PLEASE ENSURE HYUNDAI IS HELD ACCOUNTABLE AND REQUIRED TO DESIGN A FIX FOR THIS ISSUE AND OFFER A REFUND TO ALREADY REPAIRED DOOR HANDLES.