2011 HYUNDAI SONATA Complaints

The contact owns a 2011 Hyundai Sonata. The contact stated after the vehicle was serviced, while driving 50 MPH and depressing the accelerator pedal, the vehicle lost power. The contact pulled over to the side of the road while awaiting towing assistance. The contact stated that while waiting on the tow assistance, the contact became aware there was smoke coming from the engine. The vehicle was towed to the residence. The contact stated that several warning lights were illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.

The vehicle just died out of nowhere. Would not start back up. Has a clicking noise when trying start and then had a burning smell.

Electrical needs to be reconnected a reprogrammed. Steering wheel horn doesn’t blow.

My girlfriend was driving my car at 70mph on [XXX] when suddenly the engine stalled abruptly with no warning. She had to coast over to the shoulder and come to a stop. At this point the engine would NOT turn over. If it did it was very challenged to turn over as if the engine was seized-partially or fully. My car was towed to my mechanic who later confirmed that the battery and starter were indeed good and that the engine seemed partially seized and even possessed metal shavings. On top of this my car has been consuming half a quart of oil every 400 miles as I check the oil everytime I get gas. So with this information my car seems to be fit for the Hyundai class action settlement recall #132 for the 2011 Sonata GDI engine. So I towed my car to Coastal Hyundai of Melbourne, FL, a dealership where all my records and maintenance have been done and are up to date. My car has been at this dealership for TWO weeks and they won’t even confirm that they have looked at it. I am under the understanding that it is costing Hyundai a lot of money to replace this engines and that they purposely stall hoping to somehow save money. I commute 72 miles round trip to work and have been greatly inconvenienced as I am having to borrow cars from family and figure out how to get to work. Any help in this regard is greatly appreciated. Thank you in advance! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving on the highway at 60 MPH, there was smoke coming from the rear of the vehicle. The contact immediately pulled over to inspect the vehicle. Upon checking under the hood, the contact noticed that the coolant level was low. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed, and the contact was advised that the engine had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

I purchased a vehicle from Cash Car Network on 4/3/2025. At the time of purchase, the vehicle's odometer showed a mileage significantly lower than what official records indicated. After purchasing, I reviewed the Carfax report and the vehicle registration history, which documented that the actual mileage was approximately 270,000 miles — much higher than what the odometer displayed. This discrepancy suggests that either the odometer was tampered with or the instrument cluster was switched from another vehicle without disclosure, which violates federal laws related to odometer fraud (49 U.S.C. § 32701 et seq.). Additionally, the vehicle experienced multiple serious mechanical failures shortly after the purchase, affecting its safety and drivability. I have since returned the vehicle to the dealership. I am filing this complaint to report potential odometer fraud, failure to disclose critical vehicle information, and the sale of an unsafe vehicle to a consumer. I am requesting that NHTSA investigate this dealership for possible violations of federal odometer disclosure laws. Supporting documentation, including the Carfax report and registration history, is available upon request.

I had bought this car off Facebook marketplace after confirming with my dad that it was a good car, when I had finally saved enough. After I took it home the check engine light had come on not too long after, the engine stalls when turning the key, pressing on the brake helps start the engine. Turns out the car was a salvage title and my dad didn’t know that and I didn’t know what that was.

Engine just stopped with no warnings or signs. Will not run. Mechanic said motor was locked up

On [XXX] my 2011 Hyundai Sonata seized and all lights illuminated on the dash while accelerating on to a busy street. I was able to pull to the side of the road but unable to restart the vehicle. I had it towed to Wesley Chapel Hyundai (27000 Wesley Chapel Blvd., Wesley Chapel, FL 33544) who notified me that there was an oil pan leak which was the possible cause of the engine failing. They corrected that issue and completed an oil change on 3/14/2025. I picked up the vehicle and there were no issues on the drive home which was approximately 11 miles. Then on [XXX] after driving approximately 24 miles to my place of employment, the engine started knocking but I was able to arrive and park with no issues. I immediately turned the vehicle off and contacted the closest dealership to have it towed there which was Courtesy Hyundai (3810 W Hillsborough Ave, Tampa, FL 33614). I informed them that the vehicle was on it's way there and to notify me when it arrived. It wasn't until I called several hours later that they advised me the vehicle was received and that they would be submitting a claim to Hyundai Motors of America for the Engine. I had to continuously call to get updates as no one would contact me. I then was told that HMA was requesting service records. I emailed those records to the service advisor on 3/20/2025. I had not heard anything for about a week so I contacted the Service Manager who stated HMA is requesting additional service records. I asked why I was not informed sooner but was unable to get a real answer. I then forwarded those documents directly to the manager on 3/28/25. I was then notified on 4/1/25 that HMA had denied the claim due to negligence of the motor despite providing the requested documents as well as confirming via Hyundai's website that my vehicle was affected by the Sonata Engine Connecting Rod Bearing Inspection Recall Campaign. I am now being quoted $4059.89 + tax to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

From: [XXX] [XXX] [XXX] I have attempted to make a Better Business Complaint against Hyundai Corporate Office Headquarters 10550 Talbert Ave. Fountain Valley, CA 92708-6031 USA, but I am being blocked from filling out a complaint; attempts to make a complaint against the Hyundai Corporation results in being forwarded to a NULLED screen. NO ONE IS ALLOWED TO FILL OUT A BBB COMPLAINT AGAINST THIS BUSINESS! On [XXX] my wife could have been killed when driving her 2011 Hyundai Sonata (VIN [XXX] ) on the highway when her engine stalled out having to take evasive action not to cause an accident. Note my wife is [XXX]. According to a former Hyundai technician at Schmidt Auto Care (285a Hiawatha Trail, Springboro, OH [937] 514-7860 said there is an open recall (T3G) on this vehicle which is for engine replacement. Schmidt Auto care technician said “the oil ports were drilled wrong in the engine causing them to go out after 100,000 miles.” On March 20, 2025 Ian Clemons Service Advisor at Voss Hyundai (766 Miamisburg – Centerville Road, Centerville, Ohio 45459 [937] 428-2416) stated, “From the pictures of the valve cover it is obvious the engine has had the oil changes because it is super clean, but Hyundai is wanting all the oil change records” (which have been lost in a move). And because of it they won’t replace the engine even though Ian Clemons is advocating for it knowing that it is just thing for Hyundai to do. Case ([XXX] Hyundai Customer Care 1-800-633-5151) Hyundai is trying to hide this recall, calling it an extended warranty on the engine and the public needs to be warned knowing my wife could have been killed by this engine defect and Hyundai needs to make this wrong a right. I ask for your help to resolve this matter of public safety. Thank-you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)